Where Service Shines: Princeton, KY Walmart…read more While I used to shop at the Hanson location, I now gladly drive a little farther to Princeton--and the difference is night and day. This Walmart goes above and beyond with grocery delivery, a tremendous benefit for folks who don't drive and for seniors needing a little extra support. It's more than convenient--it's compassionate. The employees here are the soul of the store. They're not just willing to help--they're eager. Ask a question, even outside their department, and they'll find the right person with sincerity and speed. Their kindness feels less like customer service and more like being welcomed into a community. The shelves are always stocked, the aisles are clean, and there's a sense of care in every corner. And if you ever need to call Customer Care, you'll find more of that same heart. They're not just reachable--they're reliable. Every time I've contacted them, they've responded with genuine kindness and a sincere effort to help. You get the sense that it's not just a job to them--it's service in the truest sense. Whether it's a quick question or a more complex issue, they patiently walk you through it like they've got all the time in the world. Porch Light Reflection: In a world where the bright bulbs sometimes flicker and fade, Princeton Walmart is a porch light that stays steady. Its people don't just show up--they shine. From in-store helpers to those on the phone lines, they illuminate the needs of their community with acts of everyday grace, proving that even a simple trip for groceries--or a customer care call--can become a moment of connection and kindness. With gratitude, Martha Grace in Action Ministry Update: As of September 22, 2025, 617 people have read this review. May it be a small light--grace shared, kindness multiplied.

I worked at Walmart 32 years ago, and the customer service up front is phenomenal. Although,…read morewhoever is in charge of the actual store is lacking. When I worked there, we did such a thing as facing. Everybody who works in retail should know what I'm talking about. It took me forever, well 5-10 minutes to get the bagels I was wanting. We called an associate to assist, but they never called. I had to scale the wall, which should be wrong on so many levels. If the employees had done their jobs, the merchandise would've been pulled forward. I ended up with arm burns and a bruise. Finally a fellow customer who was alot taller than me finally came to my aid. That is unacceptable. The employee shoppers never ask if they can help me. I am not impressed. That is stocking and floor sales 101. That is unacceptable. The front of the store are spectacular. The rest I'm not so about.