Unprofessional - Online apology does not undo how I was…read moretreated. I waited over a year to post my review to be certain that I wasn't posting out of anger.

First visit about a month ago! Great atmosphere, friendly staff & great service!! I have been at…read moredifferent eye docotrs can't conplain about any of them but, when it was time to pick the glasses, I was never helped! Here they made every step easy and pleasant! They are open on saturdays! I am a Happly new customer!

Don't bother with this place. My eyeglasses with a simple prescription were supposed to take 10…read moredays to 2 weeks to be ready. It took 3 months for me to get the correct glasses! They kept telling me stories about how the glasses arrived with the wrong prescription, then they said the glasses were ready but gave me a different color frame because all of a sudden mine were on backorder and would take 2 more weeks. A month later, still no glasses, no explanation. After I started asking to speak to a manager, the glasses I originally ordered magically appeared the very next day. Totally shady, no one there took any accountability or apologized. They acted like this was standard operating procedure. This is a poorly run business!

From the owner: At Vistarr, you'll be cared for by board-certified ophthalmologists who graduated from and taught…read moreor now teach at the most prestigious eye institutions in the world, including Thomas Jefferson University's Wills Eye Hospital and the University of Pennsylvania's Scheie Eye Institute. Our founding physicians have also served as the Chiefs of Ophthalmology at Chester County Hospital and Paoli Memorial Hospital for more than 30 years. Vistarr's physicians are supported by a team of highly trained optometrists dedicated to correcting your vision with just the right glasses or contact lenses.