Two days ago this practice told my wife and I that the 1st available appointment was in October. I…read morementioned I was a previous patient 9 years ago, before I moved to Florida. When we were going to leave they suddenly had appointments the next day for me and two days later for my wife. Okay! I was to have a wisdom tooth pulled before leaving Florida by my dentist at Gulf Coast Smiles. I needed a new filling and a deep cleaning too. Broad Street Dental is sending me to a periodontist for the cleaning because their Hygienist is busy till October, 2019 with cleanings. Really?? Their sending me to an oral surgeon to pull a wisdom tooth??? Really? My dentist in Florida was willing to pull it no oral surgeon needed. When I asked the doctor why I need an oral surgeon, she said maybe he is more experienced. Really? I was with my wife for her visit. While waiting for her in their office - on the referrals, I asked if they are, "In Network" referrals. They said they didn't know, I should call them and if not in network, they will provide another referral. Really? Why didn't they find out if referral was , "In Network", before dishing them out. There are 2-4 people behind the counter gabbing, yet they don't have the time to provide, "In Network", referrals. Really? After I said okay, they made the calls for me. After going to an Oral Surgeon for Wisdom Extraction, and a Periodontist for the cleaning, I can then go back for the new filling. The feeling (which is important) is that they are so busy and so overbooked, their doing us a favor taking us as clients. Really?

Horrible service! I am in essential worker and at this time I'm stuck in a disaster ringing relief,…read moreI only had one day to be seen for the next three months and they refused to even consider squeezing me in, I do not recommend this place for any essential worker. However I was able to reach out to their competitor and I was able to see three doctors and get lots of work done