WalzCraft has been a trusted name for decades among woodworkers. I have not used them lately but every single woodworker I recommended them to over the years praised their quality and good pricing. My own brother said that some of the custom orders cost less than the cost of the material he would have to pay for if he made them himself. read more

I am a contractor and my first buying experience with WalzCraft was less than stellar. The original sales rep was only willing to offer minimal information about the product specs and how their panels interact with hardware in order to have a successful outcome. The hardware vendor had no issue working with WalzCraft products to the detail. Unfortunately, the WalzCraft rep and sales manager were quick to push back whenever details of the solution went a little off script. For example: The drawer fronts have recessed panels to match the cabinet doors and as such offer nothing to screw into from inside the drawer box without breaking through to the front of the recessed panel and ruining the finish. WalzCraft was disinterested and provided no solution, preferring instead to get onto the next sale. Eventually the sales rep sent information about thin metal angles that can attach the drawer fronts to the drawer box from the side, but these were not mentioned prior to the sale. These would work fine but the original rep didn't offer these until after I was told they had no solution, forcing me to devise a way on my own to cowboy them in the field. When the sales manager took the initiative to pick up the issue he was unwilling to provide them to me (~$20) in the name of customer service after all the unnecessary back and forth. This is an unprofessional group more interested in toeing the company line and making the next sale rather than engage in minimal problem solving expected with any such project. Interestingly, the hardware vendor who was willing to get into the weeds a little has my business for life, whereas WalzCraft, who seem overly worried about some kind of liability issue, will not get any more business from me. Good luck and be prepared to learn WalzCraft specs better than their staff before you order bc you'll get little support afterwards. read more