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    Warby Parker Buckhead

    4.2 (78 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 1 month ago

    Services - Warby Parker Buckhead

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Warby Parker Buckhead Photos

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    Recommended Reviews - Warby Parker Buckhead

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    My fabulous Warby Parker consultant!
    Kat R.

    I have share a lot of reviews on Yelp. I was super excited to share this review of the Warby Parker store in Buckhead, Atlanta. It was my second experience at this location and I was not disappointed. I was greeted warmly upon entering the store. The store frames layout was explained to me as well. (Loved this attention to detail!) I was asked if I had been in a Warby Parker store prior and my records were quickly pulled up. An image was shot of my current prescription. Now on to the fun of trying on frames! My consultant walked with me, giving me his opinion of my selections and offering up suggestions. I chose the Faye frames which will be perfect for my new job. He checked me out quickly. The job was done in less than one half hour! In. Out. Happy! I will be back to this location for sunglasses soon. Great pricing, excellent customer service in a lovely boutique "library" setting. What is not to love? Great job Warby Parker!

    Photo booth pics!
    Tiff H.

    I came here to find glasses for my dad since he was looking to buy some new frames but left spending $150 on my own pair of new glasses, too. Oops. I usually order my glasses online these days, now that I just get my prescription through my eye doctor. Warby Parker makes it easy by allowing try-in's through the mail but EVEN BETTER is trying them on in the store! Parking is easy - park in the deck with everyone else and you can ask for parking validation from the front desk. The entire display is there! Forget picking 5 to try on via online... try on as many as you want in the store! This saved me so much time and if y'all only knew how indecisive I am... this both helped and made my decision making way worse at the same time. I ended up going with clear plastic frames, Louise. Super cute and somehow really flattering on me! They took a few measurements, took my personal information and a week later I got my glasses in the meal! Super easy and painless. While trying on different frames, we found the photo booth at the back of the store where you can take free photo booth pics! Two copies are printed automatically, which were so much fun for me and my family! Overall, Warby Parker is a great place to get more affordable glasses that give back to a great cause - for every pair you purchase, Warby Parker donates a pair! So it's definitely worth the new frames! Also, if you have vision insurance, definitely don't forget to use the benefits you pay for - Warby Parker accepts your insurance, too!

    Georgia B.

    A welcome DISRUPTER to a monopolistic eye glass industry offering affordable designer eyewear to the mass! WP partners with non-profits for every pair of glasses sold, a pair is distributed to someone in need. ++ Ambiance is sleek, modern and high end. WP is located at The Shops, Buckhead Atlanta among the world's exclusive designers. ++ Eye glasses only (no contact lenses). It's a fun place to try on frames. I have a hard time finding frames that fit my face, but theirs fit me better than at most optometrists'. You can have sunglasses made from their frames as well. They have a lot of glasses here....multiple variations of few designs. WP's designs are understated, modern geek chic. +++ Service is spectacular! This WP has no optometrists on site, so you'll need to get your prescription elsewhere. Licensed opticians help you order and fit your eyewear of choice once they arrive. They are friendly, helpful and warm. I found the opticians Josh and David to be engaging, funny and VERY competent! I appreciated that they didn't waste my time. +++ Prices are simple and super reasonable! They less than using most insurance. Even less than Costco - yes, coming from a Costco Executive shopper lifer! Better value here for design, fit and quality. Frame AND lenses start at $95 for a single vision with anti-glare coating. Sure, you can get fancier with metal frames and your heart's desire to run it up above wopping $300. +++ Parking is comp'd for 3 hours at the parking lot. Ask for validation. Street parking is limited. WP is a new rarity that is socially conscious not to gouge consumers and provide vision aid to those in need. Overall, my experience with WP was very pleasant! It took 4 trips to select, order and fit/pick up. The first pair didn't fit correctly so David suggested another frame. That pair fit perfectly after he adjusted it for my face. The entire experience was painless and FUN!

    Deep scratch after nosepad replacement in store.

    Not sure what is going on with Warby Paker in 2020, but customer service & supply chain failures in all aspects this year. Long story short: over a period of two months, Warby Parker cut four pairs of glasses with different problems each time when I only needed a nosepad replacement for a pair of glasses & then damaged the lens the original pair when they finally replaced the nosepad. I bought a pair of Ava glasses in December 2019 & was really happy with them. In July, the left nosepad silicon pad came off the plastic base & I reached out to Warby Parker in mid August to see about getting it replaced. The initial rep stated they would ship me replacement nosepads. A month passes with no nosepads; I reach back out to Warby Parker online & was told there is an issue with them receiving the nosepads on their side & the rep offers to outright to replace the glasses. The new glasses arrive & are damaged, with ragged inside edges on both lenses and no polish with sharp edges of the lenses (photo included). Warby Parker accepts these glasses back & proceeds to make three more pairs, one with obvious damage similar to the first, & two more with incorrectly cut lenses or no polish. Keep in mind that I am waiting a week + for each of these pairs even when they overnight the glasses to me in addition to 30 minutes + customer service calls each time I need to explain what is wrong, showing the rep with photos what arrived/ the damage on the new glasses. Finally, yesterday (10/16/2020), I went to a Warby Parker store location with the original glasses & the fourth incorrect pair to try to get some assistance. Due to the pandemic, I have been avoiding making a trip to the physical location to try to resolve the issue, but after 2 months of trying to get this resolved over the phone & online via the mail, I am out of options. When I attempted to schedule an appointment online for a repair assessment, there was no availability for the foreseeable future, as though the calendar wasn't populated, so I arrived as a walk in. I explain the issue with the original pair (nosepad) & the show the rep the issues with the fourth most recent pair of glasses that arrived in the mail that morning. They let me know that there's no guarantee that any pair of glasses they request from the lab will be cut correctly, that any notes made from customer service reps for the lab are a crapshoot as to whether or not the lab will read them, much less take any feedback. This includes items that you pay extra for like lens polishing, which really should be standard with certain prescription/frame combinations. The rep offers to replace the four pair of incorrect glasses, which I decline & attempt to give these back to the rep so I wouldn't be charged for the bad replacement. The rep states they can replace the nosepad on the original pair & proceeds to do so. They came back out with the original pair tucked away in a new glasses case & did not insist that I try them on to make sure I was happy with them. The rep comps the newest bad replacement pair of glasses, stating I can keep them as a backup, which I'm not really happy with but don't see any other option other than they making another pair of glasses with no guarantee the next pair will be any different/not damaged on arrival. When I got home, I tried on the original Avas with the nosepad replacement & noticed a huge gouge in the left lens from when the rep replaced the nosepad. I have included a photo of it on the review. This is why the rep did not want me to inspect the original pair after he was done. So now I have a pair or glasses that has a damaged lens & new pair that isn't a direct replacement to the original pair of glasses I received in December with no guarantee that any new pair won't arrive damaged or incorrect. The one good thing I can say about the visit was that the rep met with me promptly outside as a walk in, was masked, & allowed me to remain outside while they replaced the nosepad & while we discussed the issues.

    Billy S.

    I had an amazing experience here and will definitely be back!!! I needed new glasses to substitute for my contacts and had been looking for a few months. I was told check Warby Parker out and am glad I did! The staff is super friendly and knowledgable about fit and the different styles. After two visits I finally decided on the frames I wanted (The Northcote!) and they placed the order for me! Shipping was fast and free! When I got the glasses they still needed to be adjusted, so I took them there after work. I forgot to bring my contact case and saline as I was wearing my contacts that day. They were already prepared for that issue had saline and contact cases ready for me! The optician was wonderful and patient with me as she worked to get the fit and shape just right. For the style, the price and the service, this has been a great win for me and I will definitely be back!!!!!

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    3 months ago

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    3 years ago

    The staff is very helpful. I love their frames. Got for myself and my daughter. I recommend.

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    Page 1 of 2

    Ask the Community - Warby Parker Buckhead

    Review Highlights - Warby Parker Buckhead

    Not only do they have stylist frames, but they have a photo booth where you can take photos to see different looks.

    Mentioned in 6 reviews

    Read more highlights

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    Druid Hills Eye Care

    Druid Hills Eye Care

    4.6(122 reviews)
    4.5 mi
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    I use to use an eye care provider who for no explainable reason closed its doors and it forces me…read moreto find a new Eye care provider. I began searching for a private eye care (not a chain) that was close to my house and worried that I wouldn't be able to find one I liked. My search has now ended. This office has a friendly and professional staff, thorough exams with providers that listen and answer all of your questions. If you need an eye doctor that you can have pure confidence in this is your place.

    I went to DHEC to purchase my first pair of progressive glasses. The staff that helped were…read morewonderful and helped me to pick out frames. However, the 7 day return policy is not flexible enough. When it comes to progressives, you need a few days to adjust to them. If there's a problem, one needs time to return to the store, find out that the prescription might be wrong, reschedule another ophthalmologist appt, and then return again with a new prescription. For people who work, it is not possible to miss so much work--or get another doctor's appointment so quickly--and return to fix the glasses. I spent a few hundred dollars for unwearable glasses because I work full-time and could not get back into the store with a new prescription within 7 days. I had to wait another year before I could address this due to insurance coverage. I recommend DHEC for standard glasses and the outstanding staff, but if you need progressives that might need some adjustments over time, you might want to consider a place with a more lenient policy.

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    MyEyeDr

    MyEyeDr

    4.0(173 reviews)
    4.2 miMidtown
    $$

    had a frustrating experience at MyEyeDr…read more. I require wider frames, and the in-store selection was extremely limited--only one higher-end brand option was available. As someone who needs larger sizing, it felt like there were very few accessible or affordable choices. I mentioned that the company offers more options online, but the employee I spoke with wasn't aware of that. When I asked for my PD (pupillary distance), I was told they could not provide it and that wherever I purchase glasses could measure it instead. Because I wasn't provided my PD, it also prevents me from purchasing glasses online--even through the same company. I had specifically mentioned interest in their online selection, so this felt limiting and counterproductive. Overall, the experience felt more focused on sales than customer convenience. Between the limited inclusive sizing options and refusal to provide basic measurements, I left feeling dissatisfied. Unfortunately, I won't be returning to this location.

    Service is poor. I've had 2 appointments and both times my prescription was delayed and arrived…read morelate. The employee didn't read off any of my benefits and what I get through them. I wasn't aware of which add-ons were added to my lens/prescription until I received the invoice. Overall just poor experience both visits. Was also ghosted after my first visit when I called to have my old lenses put back into the frame because the prescription was wrong (was told I could have the old lens put back in by them)

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    Framed Eyecare and Glasses

    Framed Eyecare and Glasses

    4.5(44 reviews)
    7.5 miGrant Park
    $$

    I've been going here for many years - they are super nice, and especially good if you have…read morecomplicated eyes or a family history of eye disease.

    I wish I had a better review to leave; however, at this point this is not the case. I've been…read morecoming to this office for many years, and generally had good experiences up until about two years ago. I came in for my routine exam, and things went as expected. I picked a pair of frames and spent about $300+ after insurance. Again, no complaints. Kat called me to inform me that my glasses were ready for pick up. I went and immediately noticed that the prescription was not correct. I shared this concern at pick up and was told that due to the prescription that I needed to wear them for about two weeks to allow my eyes to get adjusted. I didn't fully understand this because my prescription was the same as it had always been. I complied, and experienced headache and eye aches. I shared this and went back to the location. Again, I was assured that the prescription was current and shouldn't cause me to have any concerns. Instead it was. No resolve, I left to advocate another day. I went home and found my prescriptions from the prior year and current year, I called back and spoke to Kat to share with her my concerns and findings. She found the error, and i stead of apologizing she just took the glasses. The wrong prescription was totally wrong. I left the glasses and came back a few days later to pick them up. Again, I am still having an issue seeing. I shared this again, but was over talked and ignored. I was given the same advice of allowing the eyes to adjust to this situation. After two weeks and same concern I went somewhere else. They were able to find the concern and I spoke with the location and was told I would get a call back. It never happened, time passed and it slipped my mind to follow-up. I did call back months later and was told that although I communicated my concerns of not being able to see, and I was awaiting a response that too much time had passed for them to adjust the prescription. It sucks that I have had to overly communicate, advocate and continuously go back and fourth to get this situation corrected and still no resolve. I shared my concerns at every visit. I brought up the concern and did everything and I am still in a position of losing out money because of this. While I have a good experience at this facility the last two years have been difficult. I am choosing to not patronize going forward. While this is my experience, I share so that you are well informed.

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    Warby Parker Buckhead - opticians - Updated July 2026

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