Sharing on behalf of my event planning friend - If anyone is looking for any hall rentals DO NOT, I repeat, DO NOT rent Ward Five Club in Taunton MA. While the hall itself is beautiful, I would never book this venue again due to the owner's unprofessional behavior. Helen started off friendly, but became increasingly rude and difficult. She imposed unreasonable restrictions--like not allowing us to blow up balloons on-site or use her dumpster for trash. Despite a 90-degree day, she refused to turn on the AC during our setup, even as our balloons popped from the heat. She only turned it on after multiple requests and a threat to report her. Shockingly, she turned it off again mid-event, leaving guests uncomfortable. She also rushed us out at the end, even confronting teenagers who were with family helping clean. Thankfully, the bartender and server, Michelle, were kind and professional throughout. As an event planner with over 10 years of experience, I've never encountered such poor treatment. I strongly do not recommend this venue. We paid $1200 only to be faced with countless unreasonable restrictions and disrespectful treatment. read more

IF I COULD GIVE ZERO STARS I WOULD!!! The owner was completely rude and unprofessional. You'd think after someone gave her a bad review for the SAME THING 3 years ago things would change.. Nope please don't spend your money or time with these ignorant lady. Although, the hall was beautiful the management SUCKED read more

If I could give this negative stars I would. Although this hall was very beautiful we will never book an event here again. The owner, Helen, was extremely rude and downright unprofessional. When we went to look at the space and place a deposit she seemed nice. She told us we could not use open flames, stick anything to the walls or have confetti/glitter which is completely understandable. A few days before the event she told us we could not use her dumpster and we had to take all of our trash with us. She also told us that she would not be turning on the AC until about 60-90 min before the start of the event and said she did not want to hear "any complaints about it". She also said we were not allowed to blow up any balloons in the event space and we had to come with the balloons already blown up. We ended up having to rent uhaul just to transport the balloons to the hall. The day of our event we arrived at 2 pm and it was about 90 degrees out. We kindly asked if she could turn the AC on because it was really hot in there and she said she would not turn it on until 5:30 pm. While we were setting up, we were sweating profusely and our balloons kept popping and we asked again if she could turn the AC on and she refused. At this point we became frustrated and we expressed our frustration since we weren't allowed to blow up balloons to replace the ones that were popping. The server, Michelle and the bartender were extremely nice and professional. Michelle had to intervene and spoke with Helen. Once 5:30 hit, we asked her again to then the AC on and Helen said she would not turn on the AC until the DJ arrived. The DJ arrived at 5:40 pm and we asked again if she could turn it on now and she refused and said she would not turn it on until the food arrived. It wasn't until we mentioned reporting her to the better business bureau and said we would never book the space again and she finally turned the AC on closer to 6pm. The bartender and the servers were all extremely kind and tried talking to her on our behalf but she continued to refuse. You would think after paying $1200 for an event space you would be able to plug a balloon machine and blow up your balloons and also have AC available during a heat wave. In the middle of our event she turned the AC off. There were guests that were seated and complaining that they were hot. At the end of our event she was approaching our teenage cousins asking them to leave, although their parents were helping us clean up. They were practically pushing us out the door at 11:57 pm. With all that being said, I do NOT recommend anyone to book this event space. As an event planner of over 10 years I have never encountered anything like this. read more

BE WARNED This is the worst venue EVER! The owner is terrible... the venue was 77° and HUMID inside after the heat wave and she refused to turn on the AC for us to get the venue ready for a friends bridal shower. We were forced to set up in the heat sweating ruining our outfits hair and makeup as many of us lived far away and couldn't change and already came ready. The owner also knew multiple people attending and still treated us this way. The employees luckily were all very nice and polite even though they had to deal with hot and bothered individuals. I will never go back to this venue or recommend anyone book here as clearly she doesn't know how to run a business correctly. read more

I can't say enough about the food. Absolutely delicious! Great portions and budget friendly. Don't be put off with the event hall setting, they are renovating the restaurant and bar downstairs read more

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If I could rate this place negative stars I would, The owner Helen is such a rude, disrespectful human being. Had a client rent out a hall from this place and it was a complete mess! There's no communication between staff and Helen treats you like you're not human! Worst Place I've ever had to go and set up a party ! I DO NOT RECOMMEND! read more

The family had a birthday party at this hall ,The lady that owns the place is very rude and disrespectful. She is annoying and I personally don't think she should be dealing with customers. The place is nice that is the reason for the two stars. read more

Unfortunately I had a bad experience with the owner Helen. I met with her in March to book the hall for my sons 1st birthday party that would partake in October. I was glad that I was able to get it out of the way that early as halls are booking out quickly. When meeting with Helen she had the day available and had me take pictures of the contract because she did not have anymore on hand. She said she would put me down for the date and we were deposit ready but said we would reconvene. She told me to call her back and I did and she told me reach out after Easter as she was busy. I reached out at that time and there was no answer. A family Member had an event at the hall in may so I spoke to her directly and she assured me that I was all set and had nothing to worry about as the date was mine. She told me again to reach out mid July. I reached out and never received an answer. I called every week after that and she never answered. Finally last week she finally answered and tells me that she gave someone my date because she didn't hear from me. I explained to her each event that I tried to reach her and she kept brushing me off. She tried to tell me she would see if the other person who booked would switch her date, which I assume didn't work out because she then tried to give me the excuse that she didn't rent the upper hall for first birthday parties. Which I believe was a lie as she knew from day one what the event was. She double backed and tried to offer me the lower hall to rent. I am very disappointed with how I was treated with this process and now I am without a hall a month before my sons party read more