1. Ward Thomas G MD

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    Bristol, CT

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    Ward Thomas G MD

    1.0 (2 reviews)

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    8 years ago

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    Bristol Hospital

    Bristol Hospital

    1.9(56 reviews)
    1.2 mi

    Came in with family member that needed scans. Need show ID get sticker with name to go in…read more Signs not greatest to direct people around hospital. Ask employee they say a letter and it's like ok and which way do I go?? So been sitting here for a while watching same thing happened to us happen to many more people. Got off elevator need take left but 3 way hallway with no clear sign saying scans in a certain direction. As lady is this were we go at a counter yes, BUT need sign in on machine tucked in corner. Can't goto the person and say ur name and start nope need use machine. Elderly struggled, getting stressed having to use machine they can barely see and not sure how to use. Employees at counter had to leave come out and direct them how to use. ( why, can't we just check I. With the person you end up going to anyway). Man with crutches couldn't use machine and refused because he was holding g on to crutches and employee had to come help because he couldn't relax and figure out machine. Several more people baffled by having check in to machine you don't see that's tucked off to side. Older people can't handle modern tech, and people with disabilities don't want to fuss with it either. And if you're experiencing health issues and your problems stressed and panicked and don't want to have to fuss around with tech, especially when seconds later you go to the person sitting right there. And using letters instead of numbers doesn't do anything but throw people off. Ok last complaint, a man came in with arm crutches to struggle to walk. He had issues trying sign in, and asked were to sit and wait, then employee comes to get him to bring him where needs to go and walk him there and he's struggling to walk. He takes few steps asks if it's far? She said yes he said I can't walk that far can get chair and she was like uhhhhhhh. She couldn't be bothered to ca for help and made guy walk and said oh just take ur time. Unbelievable. No excuses at Al to make man struggle instead getting chair. We had scheduled appt for test, showed up early, finally found spot we had to goto , messed with machine to check I. Spot to lady at counter only be told don't have appt today. We got call last night confirming. Made a thing about it, only to be able to get MRI done anyway. I'm sure we had appt, and seems werd just so happen to have open Machine for scan. Employees should worry more about helping the confused nervous people coming into this hospital instead of gossiping and watching people struggle to fig things out. When pulling up to hospital employee parking sign then you drive further say is patient parking to left, go in park but your near surgery door. If you keep driving by what is main entrance more parking. This place has no clear directions. Employees should be well trained to handle their spots and they seem confused themselves. Unnerving when these are people supposesupposed to to do their jobs right so insurance doesn't harass me in few wks because they failed to process appt properly.

    Awful! They use AI too much So many mistakes can't be…read moremistakes . This is purposeful medical fraud. They give you meds that you don't take . Patients, Please Read your whole hospital report. 100% They Fraud Insurance companies Your medical file will be sent to providers you don't know. However they WILL KEEP YOU ALIVE SO THEY CAN MILK EVERY LAST DIME FROM YOUR INSURANCE COMPANY. Bristol Hospital hires the best felons ever. If you complain your records will be pummeled with lies. They get you in and bilk the insurance company for consultations you never had. Add providers to your file that you never met. I'd rather go to a veterinarian . A veterinarian knows more bodies and more educated than the doctors at Bristol Hospital . They most likely get kickbacks from the funeral homes. No Joke

    Community Health Center of Bristol - Front Entrance

    Community Health Center of Bristol

    2.3(6 reviews)
    1.1 mi

    Staff members are polite and helpful! And I really appreciate that there is a lab right there at…read morethe office! The phlebotomist who did my blood draw was excellent!

    If you come here better hope they like you from the start because if you ever need your doctor to…read moregive you some sort of pain medication/narcotic they will look at you like you are crazy and will deny against all odds it doesn't matter how bad you feel they do not care about how you feel I've been trying to get them to help me with the discomfort I have been experiencing for quite some time and they made it clear that they will not give me anything similar because of the providers decision not to help me and decided to send me to a specialist that the appointment was a month away when I couldn't stress this enough to them that I am in urgent need wich means I need help ASAP. I feel that is preposterous that your provider can and will tell you no in a heartbeat without bating and eye especially when you are in pain/discomfort daily and has costed me many hours of sleep that obviously I will never get back, I would never have thought that my DOCTOR could care so little about my well being and quality of life, unless you are an elderly person forget about being treated with respect and being listened to, I can't wait to have a real relationship with whoever my next provider will be because the community health center of Bristol has left me stranded while I beg for help. Hopefully after my formal complaint they will change their judgment and I did you a favor stay blessed stay healthy.

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    Ward Thomas G MD - physicians - Updated July 2026

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