I can't say enough about Companion Home Care. Michelle Belton allowed me to keep my dad at home…read morewith a MOMENTS notice during COVID. The nationally advertised company I was using couldn't meet basic requests for months and I knew would never meet the challenge when I was faced with what turned into day and overnight care. Companion Home Care is a local company and Michelle has gone above and beyond for my dad and family over and over again. Every bump in the road I faced was met with Michelle's help. I am so thankful to her for giving me the gift of keeping my dad with me the last six months of his life. I learned so much from the providers that made things I was struggling with easier. He had the same people daily for months. Caring for a parent with dementia and health needs was more challenging than I could have imagined. My 93 year old dad was 6'5" tall, had mobility problems, advanced dementia, was legally blind, and had many health issues. Because of Michelle's dedication, my dad was able to stay with us and received wonderful care before and during hospice. My dad loved the people caring for him. They were sweet, kind, thoughtful, and did their job well. I never worried about his care. He was happy and the providers were well trained and knew how to take care of him. Everyone arrived as scheduled without exception and I was able to meet the work challenges I was facing during COVID. They made such a stressful year so much better. Some how, Michelle met the challenges I faced each and every time, even with the problems COVID added. They were all there for my dad until the very end. I will be forever grateful to them all.

Companion Home Care was the best of the 4-5 home care agencies in Roanoke that we tried for my…read moregrandmother. Other home care companies sent different caregivers from week to week and there was never any stability for her. Companion Home Care was a God send as they sent the same caregiver each day, who my grandmother happened to LOVE, and even when she was not available they had a quick replacement that was fantastic. Huge thanks to Michelle and Companion Home Care.

I was sent here after having my broken back operated on. The place and the grounds are lovely; the…read morepeople are very nice and polite, but it is understaffed! Nurses were just not available, so I couldn't even get a bandage changed until I waited for several hours. My wound became infected. The staff tried hard, but there were just not enough of them! I turned on my buzzer to call for assistance - FOUR HOURS later, someone came. They just have way too many beds for the number of staff they have. (I saw one doctor, passing by, one time!) It could be a very nice place if they either decreased the number of patients considerably, or increased the staff.

This place is an absolute joke of a facility and needs to be shutdown IMMEDIATELY. I wouldn't tell…read moremy worst enemy to take his/her loved one to this place to receive care. The staff they have on hand is incompetent, rude to the patients and their families and is always short staffed. And good luck getting your medications in a timely fashion. The rooms to the facility are always messy and if they are ever cleaned, it's done half assed.

Raleigh court is a great place to trust the care of your loved ones. All the staff is so kind and…read morewelcoming and they go above and beyond to meet all the needs and wants of their patients.

My wife was a patient in Raleigh Court Health and Rehab for 30-days before she passed away last…read morefall, and I can't overstate how good they were to her. The administrators, nurses, NAs, therapists, and others were well qualified and attentive, and they treated her like family. In summary, I highly recommend their facility.

If I could give zero stars, I would. The level of neglect and disregard for patient care my…read moregrandfather experienced here was absolutely unacceptable. From the moment he was admitted, it was clear that cleanliness and basic standards of care were not a priority. The hallways and patient rooms were consistently dirty, creating an environment that felt unsafe and unfit for recovery. Nurses and CNAs were rarely available, and when we raised legitimate concerns about my grandfather's well-being, we were met with dismissive attitudes and hostility rather than compassion. Our family visited daily--not out of comfort, but out of necessity--to make sure my grandfather was alive and receiving even the most basic attention. No family should have to live with that kind of fear when entrusting a facility with their loved one's care. And if you scroll through the reviews, you'll notice a flood of suspicious 5-star ratings clearly coming from their own employees. That says it all. Instead of fixing the systemic issues in patient care, this facility seems more interested in propping up its reputation online than actually improving the treatment of vulnerable residents. Salem Health & Rehab should be held accountable for the neglect, lack of professionalism, and complete disregard for both patients and their families. I would strongly caution anyone considering this facility--your loved one deserves far better.

I spent two weeks undergoing physical and occupational therapy here. The staff was excellent and…read morevery professional. The quality of care was outstanding. The nurses and support staff on unit 4 were amazing. The therapists were extremely helpful. The activities center and the 3 ladies that staffed it were great! All in all, these folks made an intolerable situation very tolerable.

charged extra for nursing care and did not provide it. Stated my Mother was eased to the floor…read morewhich was obviously not true. she had a cut on left leg and major skin tear on right leg which still has not healed. Short staffed with some staff (perCNA) working as CNA, housekeeper's , and kitchen help. Raryhas a nurse on night shift

Elderly Care the way it should be…read more My 95 year old aunt stayed here very briefly after a lengthy hospital stay. Unfortunately she passed away but came to enjoy the staff and facility during her few weeks there. From a family perspective, they are great to work with, very understanding and flexible. Can't say enough about the care she received. They were attentive, patient, and compassionate. There's a special place in Heaven for the people in this industry and I'm thankful we found them at Country View.

The care offered to patients at this facility was outstanding. When you visit the facility you are…read moregreeted with a warm welcome and a helpful spirit, There is a pleasant aroma throughout this clean facility as the needs of patients are attended to quickly and professionally. Patients (many wheelchair bound) move throughout the facility as well as outside freely and cheerfully often greeting visitors along the way. The OT and PT professionals are second to none as they provide ongoing care and attention to patients and advice to family members who may be caregivers once patients leave the facility. My young daughter who was apprehensive about being there among seniors as she recouped from major foot surgery formed friendships with some of the seniors and learned from their experiences and wisdom. What a rewarding experience for her!

great business facility take great care of people that are in need I'm extremely grateful for the…read morecare and support provided at this rehab facility. From day one, the staff was compassionate, professional, and genuinely invested in recovery. The therapists and nurses took the time to listen, explain the process, and encourage progress without judgment. The environment is clean, structured, and uplifting -- it truly feels like a place focused on healing and growth.

Top tier service, she actually treats our parents like they are her own. My father and mother both…read moreare coming off age, and after detailed discussions that were being had, we never wanted to go with major corporations, the staff never misses a shift and will always communicate concerns, the initial assessment was one of the most promising , we all felt heard, my father has mobility issues and yet they still assist with his every day and allow him to keep his independence. My mother shows early onset and they still assist with maintenance appointments and various other things that allow mom to still feel independent. With meal preps in the kitchen and constant appointment reminders, this agency is top tier

Dependable and trustworthy service" Finding dependable home…read morecare isn't easy, but Family Roots Home Health has been everything we hoped for and more. They're consistent, caring, and trustworthy -- exactly what families need when caring for a loved one at home.