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3 years ago
Rude girl on the counter very bad manners, and here's me spending money in there, will go elsewhere. Bad experience
2-4 Tower Road North
Bristol BS30 8YE
United Kingdom
0117 960 0754
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http://www.postoffice.co.uk/
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I have used this PO several times recently after getting thoroughly cheesed off with the slow and…read moreinefficient service at Downend PO. The staff at Mangotsfield are friendly, PROFESSIONAL and quick (Downend, take note). This is now my permanent local PO of choice! Only slight negative, which isn't the PO's fault, is that on street parking can be a little difficult at peak times.
Before my last holiday I was unusually sensible and took out a Post Office credit card which…read moreoffered 0% charges on using your card abroad. Perfect! Or so I thought. When I came back to the UK and back to the bill I knew I wanted rid of it as quickly as possible. So I called customer's services who told me I couldn't pay over the phone. I registered for online banking to be told I couldn't pay that way either. So I took my partied out self to my local Post Office on Northgate Street. This site has the same annoying ticket system as Argos has; 'Number 112 to cashier number 4 please'. This needlessly complicated system means that you have select your 'purpose' at the front of the shop, you're given a number and then you wait to be called. This meant that some people had number 1, others had number 204. I had number 801. Strangely this meant that I jumped to the front of the queue. I said to the girl that I wanted to pay my credit card bill. 'Oh you can't do that here.' I explained that I was given my ticket by a man at the front of the shop and told me I could pay my credit card bill here. 'Oh your credit card bill? Yes that's fine. Sorry I wasn't listening.' Great. After much faffing from both parties, it turned out I couldn't pay off the balance without my statement which I'd left on my bedside table. Overall - a terrible experience.
So they've closed near enough every other Post Office around Bath and expanded this monstrosity. I…read moreused to deliberately avoid this one - if I was posting a package to a lucky eBay winner or something - and use one of the small shops that would have a queue of only a few people at lunchtime. After all, I just want to get in, do my thing and get out again. Now that there is this central hub, there's no avoiding going here if you've something urgent to post, which also means that everyone and their mum is there trying to do the same thing. What's more, you now have to remember to get a bloody ticket and wait an age until your number is read out by a robot over a Tannoy. Hideous.
Truly excellent customer service. The number of people using this service is restimony to the…read morefriendly and efficient personnel - always two on duty so waiting times are not long. I needed to send a package to Canada and waited ten days until I was back in Bristol so as to get to Cotham Hill.
AVOID at all costs! unless you want to be insulted and bullied by one particular member of staff…read more Every time she serves me she is confrontational and completely insults me! I'm always friendly and polite to everyone I meet, but this women is horrible. She sit's to the far left of the counters and has a massive attitude problem! I will be officially reporting her to the manager of this branch. Although this is local to me, I will be travelling further to avoid her insults.
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Affectionately known as A.V. by nearby schools and locals, The Clifton Mini Market is the…read moreamalgamation of an old off-license and smaller corner shop, probably almost a decade ago! Also a Post Office, The Mini Markets is a convenient alternative to going to Sainsbury's in Clifton Down for your basic staple needs. The staff are friendly, though beware, they only like accepting a few school kids in at a time if they are not accompanied by an adult.
The man is so rude towards to o have to ask him 3 4 times b4 he answers. The way he stares at me…read moremakes me think he's planning on hurting me, This isn't the 1st time I've been left in tears jus b4 xmas the madam that works tho and senior man watched as I went into anxiety bad dropped my xmas present which was glass and home made, he made me clean it. In tears but thankgod a lovely woman helped but she was told not to but she did today I've simply askd for a bag as I had non I was carry in alot he had one in the bin empty I say plz can I av he jumps up grabs the bag and waited for me to leave These ppl are rippin of British life It's gonna end up e everything u need order by pnine I gey that why would I want ppl make me feel worthless yet in still kind bk
In many parts of Bristol I actually rather enjoy the post office experience. I enjoy the colourful…read moreand happy take people have on a seemingly mundane job, guessing what customers are sending and chatting to the staff. In Henleaze, unfortunately, that's a far cry from this postal reality. It must be something to do with the many retirement homes in the area because this post office moves at a frustrating slow snail pace. There's a passport photo machine in the corner but aside from that it could be 1932 in here. 1932 at Christmas time - because they're always selling Christmas paper! In fact, I don't think the scene inside has ever changed. Maybe it is a time warp. Maybe, other than to post socks to your ailing nan, you could pop in here to actually sample the pace of life of a time gone. Thus go here. Go now, if not for the novelty factor alone.
The staff here are all awesome and the service stood out even during the worst of the pandemic…read more They pay attention to every request even if it's not core to their business. They also put up with unreasonable abuse at times. People should value staff more. I can't speak highly enough of them. - JD (frequent customer!)
From the outside, this post office is charming and picturesque. I think I expected something more…read moreexciting on the inside, maybe a backroom pub or the like. Sadly there are no mysterious delights within but it does have stationary and the like so fulfils your basic stationary post-office trip needs if not your fantasy mystery room ones.
It saddens me that in a few years time Post Offices probably won't exist anymore. Although located…read morein a pretty rough area, the staff are always so polite and patient (especially with me, I find the whole Special Delivery, Recorded Delivery etc very confusing!). It's also in a handy location meaning that you don't have to go all the way into town for your posting needs. It has always been pretty busy here and I would say my average waiting time is roughly 10 minutes. Apart from the staff, it's a pretty average post office so not much else to report!
The phrase 'to go postal' as in to go mad, I have been told, comes from the sense of boredom and…read morefrustration found in a post office. This is true of many such places I have visited in my time. This post office however is different. I actually rather enjoy the colourful queues, trying to guess what people are sending and where. Maybe it's the general vibe of this exciting and community based side of town, or maybe it's the vibe created by the friendly shop staff. They try very hard to keep their collections of newspapers, gift cards and alcohol under control. There's also a wide selection of food on offer here from canned goods to sandwiches and wraps. A hidden secret about this place is the free cash point at the back, the only cash point for at least fifteen minutes each way. Open till 9pm on weekends, this has to be a winning feature.
NOTE: ~ This post office is inside WHSmith…read more Location: Since it's located in the heart of Cwmbran Shopping Centre, coming here to post your mail is very convenient. I don't know about you, but whenever I have to do errands, I try to make a day out of it by grabbing a nice bite to eat or do some shopping. Cwmbran Post Office is great for that. However, due to its location, the queue is often quite long. Customer Service: As mentioned earlier, the queues are quite long. Don't be surprised if you end up waiting around 15 minutes before getting help. However, the employees I've met so far here have been very lovely people who deliver great customer service. For instance, I was trying to mail my old phone overseas to America and they were very helpful with letting me know regulations, costs, etc. Every time I've visited this post office, I've constantly gotten service with a smile. They're really patient as well, even if you're inexperienced with posting! --- Overall, the only real downside to this place is the queue time. However, if you can overlook that, Cwmbran Post Office has great people in a convenient location.
This is a bog standard post office, which operates the usual services and boasts a range of…read morestationary, sweets and play things. I've only used the outlet once, but didn't have to queue for too long and staff were friendly and efficient. The shop also boasts a photocopier and is a great place to pick up last minute holiday insurance from. Every inch A-OK.
Excellent service from this post office which now has extended opening hours (til 7pm for parcel…read morepost etc - very welcome because I work full time) and keeps a good range of stationery items. The staff are unfailingly friendly and very helpful. I really appreciate having such a good facility close by.
Small well managed Post Office inside of a WH Smith store. Not knowing how to mail packages to the…read moreUS, had the fortune to work with William. Could not had been nicer or more knowledgeable. Helped me post 2 packages for the best prices.
Of all the different food markets, butchers and stalls along Stapleton Road it is refreshing to see…read morea good old fashioned newsagent. There is nothing here that you won't find in any other high street newsagent; a mid room selection of greeting cards, a wide range of magazines and newspapers or a sweet section for kids at knee level. There is also the obligatory National Lottery machine and some scratch card dispensers. There is, of interest, also a post office at the rear of the shop. It's just one hatch and one little old lady who is rarely there but when she is, it is a post office. Sometimes, it's all about the simple things.
The British postal system... be as critical as you like about it but I think it's pretty good!…read more Most post offices I go into are extremely friendly, they supply you with what you would expect to be found in a post office, and some how they all have that same familiar stale smell! This one on Sandy Park road is no exception! Certainly a bit larger than many Post Offices you would have come accross, this means that you will rarley have to queue, and that you don't feel guilty when you are trying to post that odd shaped parcel to America and no one can figure out exactley how best to send it!
Call me strange, but there's something heart warming about this post office. It's small and…read morecommunity spirited and sells little pots of glitter, crate paper, Pritt Stick and the like. The staff are always friendly, and happy to banter with customers, and I've never had to queue for too long (even on pension day). There is also the obligatory photocopier, which charges £1 a sheet for colour photocopying (am I just stingy or is that a little bit extortionate?!), but I'm willing to overlook this minor gripe for the general welcoming atmosphere of the place and the lovely, nostalgic titbits on offer.