I was once told this place was a bit pricey, but having used a variety of garages around south…read morelondon, I have to say that: a) they are no more expensive than any other garage, and b) they do seem to be the best. I have to add that I drive a Vespa, and they do seem to specialise in Piaggio bikes, so I can't speak for other bike users. In my experience they're quick, fix the problem (which sounds obvious but doesn't always happen some places) and don't take the mickey with the bill (again not a given). For my money, they do seem to be the premier scooter repair place around.

After several unfortunate dealings with several other bike repair shops. Chelsea scooters have…read morerestored my faith in the british mechanic. I totally trust their diagnostics and always feel confident that their costing aptly reflect the excellent work done. :-) Silver Fox

Not that it's obvious from the sign or the window or the Vespa branding everywhere but this is a…read moreBGM Scooters store selling Vespas of course but also Piaggio and Gilera two wheelers. A new Vespa somewhere like this will set you back between £2,000 and £4,000. But there's cool in London as obviously you don't pay congestion charge or parking or anything annoying like that. This place also sells a good range of clothing, coats, stuff for the pouring rain and stuff to protect you and ensure you don't leave half your face behind in the event of a nasty encounter with a bendy bus. A really good helmet is around £200. This is a nice small shop too so it's a good place to come if you're not sure whether you want a bike or not and the guys can talk you through all the license and other requirements too. Plus the sales pitch is subtle and careful - always a good thing.

Bruce and Craig are a fantastic, they help me a lot to choose my new motorcycle…read more I came to see another Bike but they convinced me to choose Herald for better price and quality I have to say that the bike is wonderful looking and works amazing. I took for service last week and the bike feels like new So to all the staff in BMG scooters in Richmond Thank you You all amazing

While vacationing in London (from Chicago IL, US), my wife and I wanted to rent bikes for a ride…read moredown to Brighton, where my wife was born. We landed on About Town as it was just outside London proper (we didn't want to battle city traffic) and seemed to have a good selection of bikes for hire. We couldn't have been more satisfied with our experience! About Town is a small, but very complete and professionally operated establishment. We handled all of our preparations and reservations via email, to which the About Town staff (Anna and Mike) always attended to promptly. While my wife was disappointed that her Ducati Monster 696 wasn't available, she settled for a Honda CBF600 while I reserved a BMW F650GS. On the day of our rental, we took the train out of London to Wadsworth and somewhat apprehensively showed up with helmets in tow to the About Town shop. Our fears were quickly put to rest when we were greeted by Anna with a warm hello and were quickly walked through our paperwork while our bikes were rolled out front. Mike walked us through the bikes, gave us directions out of town, and we were ready to head out. As an added bonus, due to threatening weather that day, Mike spontaneously offered and threw in (at no charge) a top bag and 2 sets of rainwear (including one slicker off of his own bike!). Now that's the kind of service you don't often find these days. And it's that kind of service that made our experience with About Town so pleasurable. Needless to say, we highly recommend About Town. (And we also recommend the ride down and back to Brighton!) We look forward to a return trip, where we can hopefully have more time to tour the wonderful roads of England.

Sometimes it takes a problem for one to fully appreciate a companies commitment to service…read more In preparation to my visit to London, I contacted several bike hire businesses, and being on a tight budget, I was looking for a deal. Companies promoting "budget bikes" were not helpful when I asked for details, so I decided to contact About Town and pay what it took to get just the bike I wanted, a Triumph T100. The bike ran like a dream, and was in good condition. However, on the morning it was due back at the shop, I was unable to start it. Assuming I had done something to run the battery down, I got the assistance from a neighbour to boost it. I contacted About Town to let them know of my dificulties, in the hope that they would not charge me for an extra day when the bike was returned late. After some time, we got the bike started, and I set off to bring the bike back. Unfortunately, the GPS brought me to the wrong place, and frustrated I stopped to figure out where I was and how I could get to where I was going. When I tried to resume my journey, the bike would not start again, so I once again called about town and told them of my troubles. The bike was at this point over 2 hours late, and I was very concerned that I would be charged for an extra day. They sent a truck to pick me up right away, and when he arrived we discovered that the problem was with the starter switch. They were very apologetic, and seemed almost disappointed that I was unable to accept a different bike for another day at no charge. They gave me a substantial discount, and went above and beyond to ensure that I left a satisfied customer. I am very impressed to their commitment to customer service, and I hope to be able to rent from them on future visits to the UK. P.S. They didn't know it at the time, but I am the president of a riding club in Toronto with a membership of 800+. I will be giving a strong recommendation on our website as well.

I've been using the Yamaha Service Centre for over ten years now, and have always been very…read moresatisfied with the service they have provided - whether my last bike purchase from them, or its regular servicing and MOT. They are friendly and helpful, and have even been able to fix small problems without charging me. The staff are trained and accredited by Yamaha UK. And they really came to the rescue when I limped in last year with a malfunctioning engine on the way from Brighton to Shrewsbury on a Friday lunch time. I was expecting to have to cancel the trip, but they worked over lunch to diagnose and sort the problem - and wouldn't accept a tip afterwards. Fantastic. It's hard to find though: turn into Grimston Road from the New King's Road, and then go through the door on the left immediately before the railway arch. Drive carefully - the entrance is narrow and steep.

Folks, These guys are awsome, my bike was stolen then…read morerecovered the Fuck3rs damaged my ignition. Thry spent a few hours on rebuilding it, the full cost of the system would have been a shade over £2500. They had saved me over £1800. Would totally recommend them to all my friends. Thanks Guys

I've used Paul and his Father Lewis for nearly ten years and never had any problems. They're not…read morealways the cheapest but they are some of the best mechanics around other Yamaha dealers even end up sending bikes to them. They can sometimes come across a little abrupt if you don't know them, but they actually they are honest, straight forward and very helpful. Besides numerous repairs, I've bought a few bikes from them as well with no problems.

I brought my Virago for check up as some grinding noise appeared and on the way back home…read moredisappeared. Paul Reeks promised to look at it and to call me with report. The call never came. When I called, Paul said he ordered parts as the bike "needs a new gear link and sprocket/chain kit". The cost would be £300. I never had any problem with gear change and the chain was replaced 2 years ago and nothing was wrong with it. It was amazing that Paul Reeks decided to by-pass me and impose on me some unnecessary repair and cost of £300 without even informing me about until it would be too late! When I told him over the phone he cannot make decision on my behalf, he nicely cut off the line. When I came to collect my bike, gear change and few other bits had been dismantled, but Paul Reeks did not bother to put it back. It was obvious that the bike wasn't even checked properly, but the intention was to replace some parts and put £300 dosh into his pocket.

Avoid! Old school mechanic with no regard for customer service. Little transparency on the final…read morebill and you will "just have to trust him". He's not splitting atoms: there are better Ducati mechanics around London that can be trusted with your wallet.

I'll make this short as possible, this business is advertising items with immediate availability…read moreand this is clearly not the case. After a number of weeks I'm still waiting for my items. I've contacted Urban Rider via email and the response is ' The item is still out for delivery '. Totally a waste of time and effort dealing with this company.

I ordered a helmet, visor and goggles May '25. I was given separate delivery dates over the next 2…read moreweeks for each item, the first one in a week. Great I thought. 2 weeks later I haven't received any of the items and have now been told that the goggles won't be available for at least 3 months!! Just not good enough when other suppliers, like Motolegends, can supply within 2 days what they offer for sale.

I've never used this motorcycle shop to buy much more than a tube of metal polish, but I have…read morefrequented its workshop for checkups on my bike and I often find them infuriating to work with, even though the standard of work is generally high. I often go in with a query at the end of the day (upon returning from work) and of course all the suppliers are closed for the day - fair enough. But they always promise to call me the next day but never due. Sometimes it is a few days later, most recently it was not at all. Considering that most repairs are necessary rather than precautionary, this tends to leave me without transport for a few days. Service could be markedly better.