I was referred to this business by a friend for my new house with ~20 windows I wanted to put coverings. I knew I wanted white plantation shutters with a hidden tilt bar but didn't know much more than that I got multiple quotes from different vendors: the budget option, the big company option, and this was a local small company option. To my surprise, the company with 'budget' in their name quoted the highest price for the same job; by almost double what Wasatch Shutters quoted. I also liked this company because the product in manufactured & built locally here in UT an hour away from my house. Plus: the consultation went quite well. It was scheduled quickly, and all my questions were answered. In addition: this company quoted a turnaround time that was half that of the next fastest business, so I legitimately saw no downsides. Again: this quote was about 75% the cost of the 2nd lowest quote I got, and 2x as fast as a turnaround time. The installation went quite well; it took a few guys a few hours, and I am very happy with the result. The shutters look of high quality, and they look very nice, you can't tell the vinyl from the wood. Plus the installation guys cleaned up really well afterwards which is nice & you don't see very often on these kinds of jobs. Would recommend this business for plantation shutters over others in the area read more

Customer service is excellent! Wasatch installed our shutters several months ago. We called to ask if they could have someone remove a shutter so another contractor could do some work. They responded right away and refused any payment for that quick job. We have received so many compliments from neighbors on the shutters! We are very happy with the high quality, superb customer service, and reasonable price. read more

1 star had to call 5 times to get my bid till they decided not to take the job. They wasted my time if you want yours wasted go with these guys. All they had to do was say they did not want the job the first time I called. read more

From finding their website on the Internet, to making the appointment, to meeting with the professional sales staff and management, through the entire process of building our new shutters and having them installed, Wasatch Shutter and Design Company were quintessential professionals. Not only were all the people involved first-rate and professional, the finished product is simply the best. If I was only rating the new shutters and window treatments we had put in, they would get five stars plus. But the people were what made the whole project special. They took their time, measured twice, made the appointment, showed up on time, did a wonderful job and left the area cleaner than they found it! We could not be more thrilled with the way our shutters came out, I would recommend Wasatch Shutter to anybody who asks. If you want the best, call the best! read more

Wasatch Shutter Design - Working hard... - Shades & Blinds Near Me - West Jordan, Utah

Just had my shutters installed and they are perfect! Everyone I worked with was very nice and professional from the measurer to the very nice installers. They left the areas cleaner than they found it. They were about the best price I found and the experience couldn't have been any better. Thank you!! I would highly recommend read more

these guys are amazing from start to finish. very professional. they stuck to there estimate . installation of shutters looked and functioned great . installers were personable and cleaned up after installation. we have had many complements on our new shutters. alan and the guys are great. i would recommend them to anyone. read more

I'm beyond impressed and pleased with my experience with Wasatch Shutter Design. Our salesperson, Christine, gave us all the information we needed in order to make a good, informed decision, as well as answered all my questions...and I had a lot! They installed blinds throughout our entire main floor, and then installed white country-style shutters in our master bedroom that look absolutely amazing. The production time was very fast, and the installation guys who came out were all extremely professional, knowledgeable, and friendly. I've already recommended them to a friend who also used them for her shutters. The prices are extremely competitive also. Will be using again when we finish the basement, for sure! read more

Customer service is non-existent. Installers left sawdust at every window. Advertising $50 off per window on TV and won't give the promotion. Simply "neglected" to mention it. Now will not return calls regarding it. read more

I love my new shutters! They are beautiful and great quality. They changed the whole look of my home! Julie went out of her way to make sure the color match was PERFECT! I'm very happy with the experience I had at Wasatch Shutter. read more

MAKE SURE TO CONFIRM APPOINTMENT. It took 4 weeks to get an appointment to have my shutter installation, so you could imagine my suprise when the shutters did not show up. I called the receptionist and asked if the installers were coming and she looked up my name and then put me on hold(not a good sign). She came back and told me that I was not scheduled at all. I was very upset at the thought that the shutters had been sitting in their store/warehouse for who knowS how long, with my $1000.00 deposit attached to them, and not one person there realized that there was no installation date assigned to those shutters, but who cares as long as they get their money. Nancy said she will see what she can do and call me back. She called me back in about 10 minutes and said that they can come between 2-4pm. I thought this was unacceptable, my appointment was for 9am, I had plans for the day (made 4 weeks ago) that were impossible to flip around---Nancy did not care. I asked if I could speak to the owner, and she said that she would speak to the owner for me, of course I never heard from the owner. Nancy said to give her a break, she is only human and she made a mistake. She was extremely defensive. Horrible customer service. I used to be a waitress and if I screwed up and customers were unhappy I brought the manager over to talk to them. Needless to say, I will never use this company again. I have a sister that wants to get shutters installed too, and she will now not use this company. I also have many friends. Shutters look good, there is a problem with one of the blinds, but I do not want to even deal with this company again, so I am going to ignore it unless it gets really bad. Loved the guy that did the estimate, he was great and why I chose this company. Installers were nice and quick. What a shame read more