Michael was very helpful in getting my water heater replaced. He explained the different options…read moreand presented his professional opinion as to which was best. I definitely recommend his services.

Impeccable customer service. Very knowledgeable. Arrived promptly for appointment and resolved the…read moreissue quickly. Highly recommended!

I have been using this company for over 5 years since I purchased my first home in Philadelphia and…read morethey are AMAZING! They have re-stuccoed the exterior of my house, repainted the entire inside, performed all of my plumbing and electrical work, finished my basement, repaired and replaced my roof and did beautiful carpentry work. There is nothing that this team cannot do ... they are the most reliable, honest and affordable company I have ever used and I am truly grateful to them and the wonderful work that they have done transforming my house into a home.

HIRE THESE GUYS IMMEDIATELY THEY ARE THE BEST! Luna Brothers has serviced my home many times now!…read moreThey always arrive on time, enter the space respectfully and are great listeners. I have felt entirely comfortable leaving them alone in my home to complete their jobs- they communicate promptly with status updates. They have fixed things quickly, often leaving and returning with a necessary part in the same hour. They will look at multiple small repairs while they're there. Very good business. I trust these professionals and highly recommend their services.

RIP OFF!!!! Called these guys to install a new hot water heater. Plumbing was there from the…read moreprior hot water heater. Including going to pick up a new unit and installation was 2.5 hours. They charged $2,500.00 for installation!!!! That's $1,000 per hour!!! If you want to get ripped off, then use this company.

I had a frustrating and disappointing experience with Plumbing Pals that I want to share so others…read moredon't go through the same. I called them about a kitchen sink issue where water was draining slowly, and pipe is leaked or cracked under the sink. I clearly mentioned both issues during the call. They told me there would be a $78 diagnostic/service fee, which would be credited toward the final repair cost if I chose to go ahead with the work. That seemed fair, so I agreed. The technician who came out did not do any repair work. He looked at the issue and told me he only handles drain cleaning, not pipe replacement and that a different plumber would need to come for that. He also said if he attempted to unclog the drain, it would worsen the leak and the sink still couldn't be used. After he left, my card was charged $78. Shortly after, I received a quote of $475 to unclog and replace the P-trap (drain pipe). Even though it seemed high, I approved it. I also downloaded a $50 coupon from their website, as they suggested. Once the work was completed by a plumber the next day, I asked to confirm that the $78 would be credited toward the $475, along with the coupon. He said only the coupon would apply, and the $78 would not be refunded or included, even though that fee was supposed to cover diagnostics, and this job was a direct result of it. I called Plumbing Pals for clarification, and they sent me a recording of my initial call as "proof" that I only requested drain cleaning. Ironically, that very recording clearly shows I said there was a leak or crack in the pipe that might need replacement, which confirms I was upfront from the beginning. It's obvious they either didn't listen or chose to ignore what I said. When I tried to escalate the matter, I was connected with a supervisor named April, who was extremely rude and dismissive. She insisted that the $78 would not be refunded or credited and told me if I wasn't happy, I "didn't need to do business with them again." As a customer, I'm not a plumber, I rely on professionals to diagnose the issue (which is why they charge the service fee in the first place), communicate honestly, and apply the service fee toward the repair as advertised. This company failed on all fronts. In short, this was a misleading, overpriced, and unprofessional experience. I regret using Plumbing Pals and strongly suggest others look elsewhere for honest and respectful plumbing service.

Same day response after inquiry with knowledgeable assistance. Great customer service.read more

I needed a plumber in a hurry and although they couldn't come right at the moment I needed them,…read moreAdam was so sweet to connect me to another plumber. And even follow up. Great customer service. I'll definitely call Clear Flow for my next plumbing need.

Roto-Rooter was fantastic! The technician (Ash) was as professional as they come. He was on…read moretime,considerate, and just the epitome of professionalism. In addition, he helped me resolve my squrriel issue. I came home from vacation to find the vent pipe from the water heater to the chimney on the basement floor. I happen to look to my left and there staring at me was a squrriel. Apparently, he came through the chimney via the the pipe. I knew this situation had to immediately addressed. I called your company (Roto-Rooter) and you sent me Ash. An excellent plumber and squrriel whisper. Joseph H. Cain Jr.

My sink was clogged and needed to be snaked. The technician said the standard price is $705. I…read morebalked and he asked I expected. I said 'no more than 3 or 400' which still seemed hi. He agreed to do it for $400. No transparency in pricing. He did fix it though.

AMAZING. These guys are EXPERTS. Had an emergency flood from a big leak in our old back flow valve…read more Called Aqua and they were here FIRST THING the next morning (life savers) with the exact part we needed. They had seen the video we sent so they picked up the part beforehand; no need to run out and purchase. They take care of pulling the necessary permit for us and file it online with the City. Finished this big job in one hour! Water again! Superb and knowledgeable service, we love you Trevor and Don. Excellent work. Also thank you to Casey for putting us at the head of the line since we had to shut off all the water to stop the flood!

Very professional fair price to be honest and the plumbers were in and out and to be honest we do…read moreneed some work done on our house and they gave it to us straight! We are looking into other options for our house as well! We just can't keep paying out-of-pocket like this even though the price was fair. Everyone else could've charged us a lot of money and believe me I looked around. The plumbers Anthony and Trevor were very professional and honest about our house ! after a while ... You can't keep doing patch up jobs on older models homes !!!! But we were able to get something done. So I'm thankful for that right now . Now the real work begins!!!

I thought I needed to replace my sewer line, but Ken showed me that I only needed to replace the…read moretrap, saving me a lot of money and hassle. It was still a big job, but Ken and his team were courteous and professional. Great to work with!

Professional, courteous and does a thorough job. Mr. Dixon answers calls, has competitive rates,…read moreand shows up when he says. I highly recommend Dixon Plumbing.

John Neill plumbing offers the best plumbing experience I have had. Honest and excellent work…read more Highly recommend.

For 20 years, its plumbers have gone above and beyond, responding quickly and providing friendly,…read moremeticulous service to fix various issues in my old house. I also appreciate that they explain what they're doing.