Said he would only do work locally. We were hoping he could come to the house 40 miles away. I…read morealso offered to bring the clock innards to his shop but he didn't like that idea.

We recently moved, having a professional moving company move our grandfather clock. Upon arrival,…read morethe clock did not work correctly. The cords (strings that tie the hammers back when trying to avoid playing, silence the clock, or protect during a move were tangled within the hammers. After untangling, the quarter hour chimes still did not work correctly. Therefore our need for "The Grandfather Clock Doctor". I must admit, I was a sucker for the name chosen by Jeff Goemann for his business. Even though it was 40 minutes from our acreage. I rarely write reviews, but there are several things you need to know if considering using "The Grandfather Clock Doctor". He limits his services to grandfather clocks. You most likely will leave a voicemail. He will call you back to discuss. He prefers house calls. States he doesn't have the room in his shop, but will take the mechanism in, if he needs to. He is listed with Howard-Miller Clock Company as a repair person for their clocks. He has a fee of $85.00 for a house call. Typically, with most service companies I have dealt with, that would be the minimum fee, and will cover a period of time, ie. 30 minutes or one hour. Since he then quoted $85 dollars per hour, I assumed that $85.00 would cover the first hour, which he makes clear, starts from when he leaves home. It does not. It is simply a fee to come look at things. Plus $85.00 for each hour. Starting from when he leaves home, until he returns. Our manual indicates the hands on the clock should only be moved counter-clock-wise. He only moved the hands clock-wise for every movement he made with them. Quite a few. Our manual indicates, you should wear gloves when handling the weights, to avoid getting body oils on them and tarnishing them. Our weights had not been touched with bare hands since our purchase in1975, except by the movers. "The Grandfather Clock Doctor" repeatedly sprayed lubricating oil on the mechanism above the weights. He used a rag as a backstop to protect the opposite side, but nothing to cover the weights, glass and cabinet below where he was working. When I pointed this out to him, he indicated he was using the rag as a backdrop. I advised, that it was not covering below and pointed out the manual's recommendations. This did not change his actions. At the completion, we paid $225.25 for round trip of 80 minutes and 10 - 20 minutes of applying oil to the mechanism. Upon completion, I asked how long the warranty was on his work. The response, "until you see my taillights leaving your driveway." The next day, I left a message that his repair lasted only as long as his warranty. He did not call back to discuss this with us. It has now been 16 days and we still have not hard back from Mr. Goemann. Consider wisely if considering "The Grandfather Clock Doctor" Brian L. Welch, MD

I had my Seth Thomas wall clock repaired. Kevin was pleasant to deal with, fixed it as promised…read moreand at a very reasonable price price.

My uncle's prized watch didn't work and he lost hope. John figured out that the gears were…read moreshredded. Now, my uncle's watch is like new, because they cleaned it, too. Second time I've used this business and will keep coming back.

Great people and very knowledgeable. Old school service…read morewith great work done! Check them out.

I needed a Kate Spade watch battery replaced. I walked in and out in 2 minutes with a fully…read morefunctional watch again. $10. Beautiful showroom of clocks, towers & watches. Insanely fast battery replacement!

Needed service on my Omega first called Joseph's who said would need to get mailed into Omega with…read moreapprox 2-3 month wait. Called Winsor and spoke with Phil who was extremely pleasant and let me know they serviced Omega. From drop off to pickup it was a little less than three weeks. The watch looked brand new and is back to keeping time. Price for full service was extremely competitive. Will definitely spread word of this great business.

Great for watch battery replacement and jewelry repair. Would definitely recommend!…read moreThis shop was in Jordan Creek mall before the shut downs

From the owner: Professional Services Over 12 years of experience…read moreWe work with most types of watches and jewelry Free Estimate All work guaranteed "We buy gold – cash paid on the spot!"

We had 3 older watches that all needed batteries and possibly repairs, we wanted to give them to…read moreour Grandson. 2 were given new batteries and which was done fast and we were so pleased and our Grandson was wowed by the watches. The 3rd watch had a broken link band, plus the inter-workings needed repaired, it was out of our budget range, so my husband told them to throw it on the bone pile. Today my husband got a nice call saying the watch we left behind and did not repair, WAS repaired and keeping good time! When my husband arrived today to pick up the 3rd watch and he was so pleased to see it looking like new; PLUS they took out a link to fit our Grandson's wrist and had repaired the linked band that was originally broken to boot! What a great surprise and now we will be surprising our Grandson with the watch! We were only charged the cost of the new battery! Thank you so much!

charleme helped us with a special request on very short notice. after my fathers death she added…read morehis ring to an existing necklace. it turned out beautiful

My wife's ring had a diamond come off that needed reattached. They had a large staff and it made it…read moreeasy to get helped right away. Price was very fair and they had the repair completed ahead of their scheduled completion.

Customer service was outstanding. Gave options for my 100-year-old mother's ring. Trying the…read moreno-cost options. Would definitely return/recommend to family and friends!