Do not shop at Rios Jewelers. My sister took a Bible to get engraved and after confirming the…read moreproper spelling, the employee spelled the name wrong. Mr. Rios was completely unprofessional and argumentative when my mother tried explaining the situation to him. He sided with his employee, unwilling to concede that they'd made a mistake. I called in hopes that cooler heads would prevail, and he answered the phone with "I don't have time to argue with you..." That was completely unprofessional and uncalled for. Mr. Rios, you should be ashamed of yourself.

Hands down the best jeweler in Brazoria County. Mr. Rios custom built my wedding band to match my…read moreengagement band and its stunning. He also made repairs to the engagement band that was purchased from an out of state jeweler. He always goes above and beyond.

Excellent and great prices! Very helpful and friendly!! This is a great place in the mall!read more

Experience counts, and when it comes with friendly, helpfulness and integrity it's a pleasure to…read morehave them service my needs.

Excellent place to replace your watch battery. Their prices did increase slightly. However, their…read moreservices are excellent as always. Drove in from Pearland to run some errands. Another person recommended me to stop by. I am so happy. My citizen watch stopped even after new battery installation. They fixed it!

Stopped in for a quick battery change after finding them on yelp…read more Parking/location: I love that it's centrally located, but it's on shepherd which is a stressful street for me personally. I had to wait a long time to be able to turn in and their parking lot is tiny. Backing out was quite a challenge too Service: It was a bit confusing when I walked in and not clear which counter to go to. I finally figured it out and they were quick to change out my battery. Took about 5 minutes Cost: I have a completely not special little watch and the battery replacement was about $13 which I felt was reasonable Other things to note: They do sell watches and clocks here It's freezing inside ! There are 2 chairs to sit and wait

Cash only and high price point on basic services. Need to have tap pay or Zelle option.read more

I don't normally do reviews, but, I feel I need to. I gave them two windup watches (1960ish) for…read morerepair. They told me they needed to get parts that aren't generic parts and I was good with that. They called me when they said they were ready. After returning the watches something like 4 trips for each one they are still not keeping accurate time. I had to just wait and come by when I thought they may have been done with the watches because they would not call me when they were ready. I went there thinking an old watch repair place could fix an old watch. Apparently, they cannot. After spending a few hundred dollars there I am looking for another repair shop for both watches. Very disappointing.

Fast, friendly service. They took great care of changing our watch batteries. We purchased the…read morebatteries 3 years ago. The warranty is good for 5 years, so our warranty is still active through April 2028. Referred by Dillards.

Dropped off my glasses after my son stepped on them and broke off the ear piece. They were able to…read morefix my glasses in about 2 hours. They were very friendly and attentive. Only negative is they don't have a way to refit them to your face so even though the ear piece is on they're still a little crooked.

I was impressed with the quick response and upfront quotes for my jewelry repairs, which I…read more appreciate.

Kyle is wonderful. He has great ideas to create the perfect ring. He was so helpful with my wedding…read morering. I look forward to doing more business with him.

September 6, 2022…read more Isabel is QUICK... That's what decades of experience is about! Came in for batteries and links taken out In and out in 15 $30 Support local

Came here to fix an earring that's post fell off. They weren't able to fix it because it was…read morecostume jewelry, but they did point me towards a jeweler who could fix it (they needed a laser machine). Very appreciative of how knowledgeable and helpful they were.

I took my watch to this shop to be repaired,I called several times, but no answer. When he finally…read moreanswered he was rude,and told me he call me when ready.Then after a month I started calling again, now no answer at all. Called three times a week, still no answer. Went to shop closed. He took my watch and keep it, it was a gift from my wife. $750.00. I HOPE HE ENJOYS IT, AND IT CAN'T BE FIXED. DONT TAKE ANYTING TO THIS SHOP YOU WANT TO KEEP.

Was traveling to Galveston and my watch died. Needed a battery so I called and they didn't seeM…read moreopen. To my surprise the owner called back and waited for me to get there even though it was after their normal working hours. They fixed my watch at a reasonable price, that's what I call service I would not hesitate to have my watch/clocks repaired here.

I get all of my custom work done with Paul. I have had work done at other places but you cannot…read morebeat the quality of craftsmanship anywhere!!! you might wait a bit but its worth waiting for! good people that know what customer service means!

My custom work was very well done. I had many items at various degrees of repair and or re-sizing…read moreand all of them turned out beautifully. I was told it may take a while due to other previous orders and I accepted that. When I did get my big ring back it was stunning and worth the wait. People are genuine and nice.