Rushed there and arrived at 7:15pm when they said they closing at 7:30pm, the guy just turned the…read moreclosed sign when I parked my car in front. Asked him to help me with 2 bottles, he said he cant because the owner told him to close early and 7:30pm just to show. Wasted my drive thru traffic just for nothing. Trying to support them since I always get water here, should've stopped by a closer one.

I've visited this shop several times and always had a great experience. Customers can see the water…read morefiltration equipment (e.g. VIQUA brand) through the transparent glass window behind the water dispensing station. The store also displays a water flow diagram showing the cleaning process (AG and carbon filters, a 5-micron pleated filter, reverse osmosis, ultraviolet disinfection, and an ozone generator.) They also sell various empty water jugs including a heat-resistant 5-gallon jug for $18 and a plastic 5-gallon jug for $13. One of the staff members mentioned that the owner is Taiwanese. [Price] * Purified Water = $0.35 per gallon * Alkaline Water = $1.25 per gallon [Pros] * Very friendly staff and the staff assists customers with carrying water jugs back to their cars * One of the more affordable alkaline water options I've seen [Cons] * The few designated parking spots are sometimes completely occupied and the parking lot is small, so customers may need to wait for a spot to open up Overall I am a big fan of this water shop - friendly service and affordable pricing on alkaline water.

Went in to fill a 5 gallon and 1 gallon, The owner helped…read moreme out really quick. First time here I thought it was a self service and I brought a roll of quarters. When I asked if I could pay with quarters he said yes please. ( I think because he deals with a lot of change) Not sure but I think he is part of a lion dance association, looks like theres a bunch of retired lion heads in the back of the shop. Just be aware the Starbucks construction has orange cones the area parking directly in the front is difficult. Also if you didn't know they carry alaki water.

Chill spot good tasting alkaline water I would not see any reason not to come back check em outread more

The best thing about this place is the drive thru! Can you believe, a water refill drive thru. No…read moreneed for parking or carrying heavy water bottle. The guy at the place doesn't talk to you at all and everytime we go there, he is always on the phone. Like, always. It's not rude or nice, it's just a very efficient transaction. The price and hours are clearly taped in front of the store. Everything looks clean. Sometimes we come by 30 minute before closing time and he has closed one side of the door, so make sure just go in and see the other side. It's not very visible to the main street but they are open! A little pricey 30 cents a gallon but I think that's just the normal price now.

They don't help to place the water in the car. This not a good customer service. The water is not…read morecheap!!!!

The service is fast & quick. It's like a drive through option which is nice since it's raining…read more Price for water refill is $0.45 cents/gallon which is a bit higher than other places I've been. Cash only

On a Monday at 6:30am in late May, I stopped by to refill water jugs for .35 cents at self…read morerefilling station. I always make sure to have 35 cents with me while I refill water. The store opens at 9am if you want to refill in person. It has very good water flow and it always take my money. Outside surrounding the store is always clean.

30 cent a gallon…read more Continuous fill then pay at the end. The worker helps you so not quite self serve. There's a cart for transporting. 2 designated spots for parking in front. They sell all sizes of water jugs and juices. Cold drinks. I repeat. Fast filtered water for 30 cents a gallon in continuous faucet form! Excellent. New fave place.

The place is clean service is good the owner is quite helpful and the quality of the water is great…read moretasting . This is my go to place for getting water

COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All customers are not expected to wear a mask. It's optional now. None of the staff wears gloves. There are no hand sanitizers available for customers to use. This place is open and available with no limited capacity. They are not sanitizing in between customers. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was grabbing my water from this establishment several days ago, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is massive. They do share the lot with several other establishments, but you won't have to stress out about finding a parking spot. Store & Staff: The store itself is small, but it is very clean, neat, and tidy. The staff here are very fast and friendly. They accept cash payments.

I won't go into detail of my experience but they have terrible service and are incredibly rude and…read moreeven hit me with one of their carts without apologizing. They're super overpriced but don't charge before serving you. And it's cash only (there's one sign inside hidden behind their faucets).

Andy has come and installed the filter for us and he did great job. We're totally happy the work…read morehe's done, thank you Andy

Absolutely fantastic service! From the moment we walked in, the staff was warm, welcoming, and…read moreattentive without being overbearing. Our server was knowledgeable about the menu and made excellent recommendations. You can tell they truly care about their customers. We'll definitely be coming back!

25¢ a gallon. Located at the corner of Lower Azusa and Temple City Blvd. There are 2 machines…read moreoutside when inside is closed. There are no hours of operation posted. No quarters? Just go next door to the laundromat and ignore their "customers only" sign and use their change machine.

Our go-to water supplier for many years. We buy regular non-alkaline water. It tastes fine and…read moredoesn't leave any trace of calcium or anything else in our water dispenser, which I can't say for other water suppliers I've tried.

I come here to fill water. Sometimes the coin slots are off and will eat your coins and you can't…read moredo anything about it. It's a gamble I take. I'm okay with price raises. I'm not okay with hidden price raises. Today I paid .50 cents per gallon on the leftmost water refill. It should be .35 cents per gallon. It's probably broken and didn't refund dimes and nickels. But I'm tired of randomly losing money to these machines. The owners are nice and refund you when you're there but that's understandably not all the time.

Majority of the machines are out of order, and with my luck, I also got broken machines! I live…read moreright down the street and didn't used to have problems, but now, I am not wasting my time or my money. Also, how are we in the middle of a heat wave and there are NO fans?? No air flow whatsoever. So you have broken machines, wast of time, and are dying inside. I would rather drive farther away than ever come back here. ALSO! None of the machines have a RINSE cycle only, so I'm stuck rewarding AGAIN.

Go for the premium fresh water, stay for the friendly service! My fiancé and I have just moved into…read morethe area and still need to set up our water system at our house, so we were on the lookout for a new water refill store. Lucky for us, Waterfount is just down the street from us! They are open till 7 PM so we can always swing by after work on a weekday when we are running low on water, which is perfect. I am one of those people who have the special skill of tasting particular water, and believe me, the water here is fresh and great-tasting! They have different types of water but we just get the filtered one with reverse osmosis and it always tastes great. They are a family-owned business and provide the best service around. The location is easy to find and there is plenty of parking in the plaza. I usually go into the store to refill my water, but they also have self-serve fountains outside open all hours 24/7. We bring our own gallon bottles, and they always power wash it for you there before they fill up it up for you. They have carts here to wheel the gallons to the car in case you need it, but I always have my trusty fiancé with me most of the time, so he carries it, and I just support where I am needed, haha! The owner, Eddie, is genuinely friendly and always has a big smile. Thank you Eddie and your team for being in the city of Duarte and offering your fresh water to the neighborhood. I will see you all soon!

I had to find a new water store after the Eaton fire and have been very happy with Waterfount so…read morefar. The store is very clean, staff friendly and helpful, and the water has been excellent quality. I refill two 5-gallon jugs weekly with regular purified water. Prices here are minimally higher than others in the area (only by $0.50) but the water quality here has been great so I don't mind. The water from the first water shop I went to often had a moldy smell and taste to it and they weren't as clean. So I found a better shop in Altadena that I frequented for years and never had that issue so I was hopeful to find another excellent and clean water source - so far I haven't had any of those issues here at Waterfount. The water always smells and tastes great! They're located in the plaza with Grocery Outlet so there's plenty of parking. They have a couple of large carts for you to wheel the jugs to your car too which is helpful. They offer different types of water filtration and also have 3 large self serve fountains outside open 24/7.