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Waterloo Infant-Toddler Day Care Assoc

4.5 (2 reviews)

Services - Waterloo Infant-Toddler Day Care Assoc

Multiple children care

Single child care

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15 years ago

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BrightPath - Kitchener

BrightPath - Kitchener

(4 reviews)

My family and I have had a great experience with BrightPath Kitchener and it will be sad to say…read moregoodbye at the end of the summer. I've watched the wonderful changes that have happened within the centre over the past year with new leadership taking over. Walking in, you can see the love, passion and hard work that has been poured into the centre not just aesthetically but with the staff and classrooms as well. You can see that they truly care and believe in what they do. You can see the staff are happy and are truly passionate about their job because it's evident in their environment. The communication with the office is nothing short of superb. The centre director Natasha is professional, welcoming and creates a caring and safe environment for my child. Overall since the change in leadership in the office, they have done an outstanding job creating a positive, well organized, caring child care centre and you can really see how well the centre is run! It will be truly missed by my family!

There is some great staff still there but many were chased out when they repeated reported abuse…read more Christina was responsible for many allegations. My son ripped out his 2 front teeth at 18m in her care. They didn't do anything to work on his verbal skills. Christina slapped a pen cap from my son's hand. This was reported to family and childrens services on Friday afternoon. I wasn't notified until Tuesday at noon. I punished my son on the weekend for slapping my hands. We thought he was just hitting and being a brat. He was trying to tell us. They claim that she didn't make contact. My son had bruises on hs hands.Christina wasn't fired. She was moved to another room( The infant room) and staff didn't know what happened. The staff that reported her were punished and fired. I got the full report and found out about other abuse she committed she was not only verball abusive with 3 year olds on multiple occasions but picked 2 of them up by their wrists. Do to her not being allowed near my son he was held back in the toddler room. His progress with potty training, education and socilization was stalled for an extra 6 months. i tried desperately to find emergency care to no avail. Melanie continually covered for Christina and made excuses for not moving Hayden up. We are still struggling to fix the damage they have caused.

Waterloo Infant-Toddler Day Care Assoc - elementaryschools - Updated July 2026

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