The service at Upack was great! They were with us every step of the process, explaining the next…read morestep and answering all of our questions.

I used this service to move my dad to Savannah and was very please with everything. It almost…read moreseemed too easy! Both the service center in Watertown, NY and the one in Savannah were easy to work with and were right on schedule. Excellent experience!

Hands down the worst company when it comes to actually caring for their customers and doing their…read morejobs. I'll give readers a quick 11 step rundown of my experience. 1) Get to drum in May, they unload my stuff, break my dresser. Roommate visually sees them drop it and break it. 2) I call, when they answer and say someone will come look at it. And when no one shows after weeks and I start talking about it they "always get bad signal" and the call conveniently drops. 3) I call Army quality control and after they call Livingston all of a sudden I'm met with a nicer tone and for some reason my calls no longer get dropped or disconnected and my messages I leave get responded too. 4) I go to claim the broken dresser with the DD Form 1840 they gave us. They claim they need pictures. 5) I send pictures, they apparently aren't getting them. 6) I physically leave work, drive to their office during my lunch and show them pictures on my phone face to face. 7) They give me a form to claim damages. 8) I return form, email pictures, wait a month, no response. 9) Finally when I ask they say they aren't responsible (conveniently aren't responsible now that they saw the $1000 in damages they caused) and told me to take it up with the company that packed up everything in Georgia. They begin to no longer answer my emails or calls. 10) I contact American International and start a claim investigation, they return saying they did not damage Livingston damaged the furniture. 11) No response from Livingston, now I contact Fort Knox. Mind you they delivered and broke my items in June, it is November now and I'm finally finding out that Livingston is responsible. As it stands now, they try and string soldiers and families along. Their manager Paul Dillabaugh is going to try and deny and give you the run around if and when they damage your items. They have done this to numerous soldiers. So, a way ahead. WHEN they damage your items, immediately go to call the Fort Knox claims office at 502-626-3000 and they will tell you to go file a claim with the Transportation Service Provider (TSP). Remember, do this within 75 days of delivery, no matter what Livingston or the Fort Drum transportation office tells you. Hope this helps.

I received my shipment in June 2022. When the team opened the rear of the Penske truck everything…read morewas about to fall out. Nothing was wrapped in protective cloth material. All our expensive wood furniture was not wrapped in protective covering material. It was simply all thrown together in the back of the truck, with no regards of being strapped down or properly layered by tier. The leather couches were destroyed from being dragged back and forth against the walls of the truck. Every box was crushed from the weight of heavier boxes. My daughter's bedroom furniture was destroyed from the weight of heavier items being placed on them. Our master bedroom furniture was dragged on the bottom causing the underside and trim of the furniture to be ripped off. Some of the furniture has signs of water damage. Every piece of goods not placed in a box was covered in a brown substance. While moving the goods in the home, damages to the property were made. They failed to fix them. The Livingston moving company stated via telephone that they were the ones who loaded the truck. After being confronted about the damages. That team stated they were not the ones who loaded the truck, but after research and phone calls they did load the truck. Simply lying trying to blame SMYTH Moving Company for their failures. Livingston sent a supervisor out the investigate the damages and he simply stated it wasn't their fault. Trying to keep the blame off his team. I am disappointed that Livingston Moving Company would conduct business like this.

We used Felice Moving on September 30th and we have been 4tryinf to contact them since because we…read moregot bed begs from them. All we want is what we paid them to move our furniture because its costing us twice as much to get rid of the bed bugs. Be careful using companies with furniture pads.

From the owner: We Move Your Life…read more Wheaton World Wide has been in the moving business for over 75 years. We take each move as seriously as our customers do--that's why our quality standards are higher than most. We offer commercial moving services, household moves, senior moving assistance and more. From our services to help seniors move to corporate relocations and everything in between, we strive to provide our customers with a hassle-free experience. Whether you're a business that needs to make a smooth transition, a family looking for moving assistance, or an older adult downsizing homes, Wheaton is happy to help.

Way over priced as far as I am concerned. Was considering for a move across Country. Even though…read morewe had already boxed all of our goods, the move was still going to cost us 40T plus. Changed our minds.

It's hard to have to clear out your childhood home to get it ready to sell. It's even harder when…read morea virus won't let you in NY State. Toni and Tim at Felice were a Godsend, they were able to help us out, long distance and made it easier to get our home taken care of. I can't thank them enough for their care and professionalism.