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    Waterworks Swim School Arcadia

    4.6 (37 reviews)
    Closed 2:30 pm - 8:00 PM
    Updated 1 month ago

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    All smiles here! Coach James was great with my two kids in their semi private lesson.
    P W.

    I was looking for semi private lessons for my two kids since too many kids in a swim class makes me nervous. Waterworks has a lane in LA fitness and you can change your kids in a little pod on the deck. James was great with both kids, switching them on and off. My daughter loved it so much she threw the biggest tantrum when we got out of the pool. I like that the lessons are affordable, we signed up for twice a week, very flexible, and you can schedule online easily.

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    4 months ago

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    Alicia N.

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    9 months ago

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    11 months ago

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    9 months ago

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    3 years ago

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    Waterworks Management

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    4 years ago

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    8 years ago

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    7 years ago

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    10 years ago

    Very very bad place. We have class here. But teacher never show up. And also no body pick up phone explain what happen

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    9 years ago

    Great staff. Its a heated pool and lessons with Cameron have yielded amazing results for my daughter. Highly recommended.

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    8 years ago

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    8 years ago

    Stewart is the best instructor. My kid learns so fast with his professional teaching.

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    Ask the Community - Waterworks Swim School Arcadia

    Do you offer parent and me classes for babies? I have a five month old

    Hi Jess, Thank you for your inquiry into our swim lesson program. At our Arcadia location, we offer… 

    Hi do you have beginner class for adults?

    Hello! Yes, we do offer Adult lessons! Please see the link below.… 

    Does you company offer any mommy and me classes? I would like both my wife, who can not swim and my daughter who is two, to learn to swim.

    Hi George, Thank you for your inquiry! At Waterworks Swim School Arcadia, we offer both private… 

    Hello, looking for swimming lessons for my children ages 5 and 3, what are your rates and student to staff ratio?

    Hello Paul, Thank you for your interest in our swim program. At our Waterworks Swim School… 

    Is this indoor swimming pool?

    Hello Rozina, our lessons are held in an indoor, heated swimming pool.

    Do you open your pool for adults lap swim during early morning hours? Thanks.

    Hello, Our Arcadia location does not offer lap swimming. Our nearby Pasadena location offers lap swimming, for more information, visit… 

    Do your children wear regular swimsuits or do they wear wet suits when taking lessons at this Arcadia location? If wet suits, do you feel it increase the buoyancy of your child and thus distorts the feel? Thanks!

    Hello Carissa, To answer your question yes, you are able to wear wetsuits but they are optional. We do encourage wetsuits due the the temp of the water which is about 84… 

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    Review Highlights - Waterworks Swim School Arcadia

    Stewart is not only patient, but also very firm just what is needed to get through to our boys.

    Mentioned in 7 reviews

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    Blake Swim School

    Blake Swim School

    4.4
    (55 reviews)
    4.4 mi

    非常满意这家游泳馆!Blake校长非常专业很有耐心,会根据孩子的具体情况来调整教学方法,氛围也很轻松有趣,孩子每次上课都非常开心,进步也非常明显,环境非常整洁,工作人员服务态度也非常好,课程安排也很合…read more,值得推荐!! I'm very satisfied with this swimming pool! Principal Blake is very professional and patient. He will adjust the teaching method according to the specific situation of the child. The atmosphere is also very relaxed and interesting. The child is very happy in every class, and the progress is also very obvious. The environment is very clean, and the staff's service attitude is also very good. It is worth recommending!!

    We've been bringing our son, to Blake swim school for almost a year, and until now we had a good…read moreexperience. We were happy enough to refer several friends because we believed in the program. Unfortunately, our experience yesterday, Friday 7/31 completely changed my opinion. When we arrived for Blake's regular swim lesson yesterday, we were told that his time slot had been given to another child. No one called, emailed, or texted us to let us know. We showed up expecting his usual lesson only to find out that his spot was gone. When I asked why, I was told that my lesson package had expired. I had purchased a 20-lesson package, and I was never verbally informed that it expired after six months. The staff member simply said, "It's on the paperwork. You should have read it." I was never given that paper when I paired for that 20 lessons package. I'm not upset that the lessons expired, I understand businesses have policies. What upset me was that they took away my child's regular time slot without any notice or courtesy call. A simple phone call or email would have prevented us from wasting a trip and would have given us the opportunity to renew before losing our spot. The response I received made the situation even worse. I was told, "We're very busy. That's just how it works if you don't pay." After being a loyal customer for almost a year and referring multiple families, that level of customer service was incredibly disappointing. This experience made me feel like existing customers are no longer valued now that the school has grown. Policies are one thing, but treating customers with respect and communicating important changes should be a basic expectation. Sadly, because of how this situation was handled, I'll be taking my business elsewhere. I hope the school improves its communication and customer service so other families don't have the same experience. UPDATE: Thank you for taking the time to respond. I appreciate that the two expired lessons were restored. However, my concerns go beyond the lessons themselves. The app logged me out, my password no longer worked, and there was no option to reset it on my own. In the past, the previous staff member was always patient, helpful, and willing to assist with password issues. Unfortunately, my recent experience was completely different. The current staff member was rude and unprofessional. She demanded my phone and repeatedly raised her voice, saying three times that she wanted to see my password. She appeared frustrated by my questions instead of trying to help resolve the issue. I also still have concerns about the lesson expiration policy. I purchased a 20-lesson package, yet all 20 lessons expired after only six months. If the policy is that 10 lessons expire after six months, it doesn't make sense that a 20-lesson package would have the same six-month expiration period. I would appreciate a clear explanation of how that policy works. My goal in leaving this review is not simply to complain, but to encourage better customer service, clearer communication, and improvements to the app so other families don't have the same experience.

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    Blake swim school
    Blake swim school
    Blake Swim School
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    Blake Swim School

    Blake Swim School

    4.0
    (110 reviews)
    3.5 mi

    We started here in January and my girls have tried all the instructors at the Monrovia location,…read moreand I can say in confidence that the male instructors here on Thursdays are so amazing. You can pay extra to stick with one, but my girls love them all! The pool is indoors, warm, and the instructors are super patient. They know how to push the kids to improve, yet still be kind at the same time. We took a few classes at Waterworks before and they couldn't swim independently whatsoever. However, after just 3 classes here, my girls are swimming with such confidence! Biggest, biggest downside (for the 1 star down) is the admin side. The main girl in the front is so disorganized. We were told we could use one account for both kids (not true), and scheduling gets mixed up. Had to go back and forth to get even one make-up class because we were not informed to download their app. I had the biggest headache communicating with her by phone and text. Nevertheless, still highly recommend for beginners... just make sure to download their app and stay on top of your account!

    Scheduled our 2:30 lesson, got there at 2:20 to get settled. No one was there, phone wasn't being…read moreanswered. It was our first time so I'm not sure of the whole process just assumed they would be open by now to get ready. 2:31 someone finally opens the door, 2:35 our instructor is putting lotion on saying he'll be right with us. There's a roach in the pool and one of the instructors yells out to the other one asking if he saw it. They then ask my child if they want to see it, it was a clear NO. But they took it up for a closer view. Like what??? When class is over, I approach the receptionist to sign up for more lessons since their website is so difficult. She's on her phone and doesn't even look up but just puts her finger up telling me to wait. I waited about 4 minutes (meanwhile she's still on her phone) and right when I was walking away she's like "hi how can I help?" RIDICULOUS. Will take my money elsewhere considering this being our first time there, it wasn't pleasant.

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    Coaches
    Coaches
    Blake Swim School
    Blake Swim School

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    Waterworks Aquatics Pasadena

    Waterworks Aquatics Pasadena

    4.3
    (617 reviews)
    3.2 mi

    This review is long overdue! I have been bringing my kiddo here for swim lessons for one year. He…read morestarted at 3 years old not particularly wanting to learn how to swim or even enjoying his time in the water but his coach Elysa was exceptionally kind, caring, nurturing & PATIENT & began to really get him comfortable in the water. After about 4 months of once a week semi-private lessons he began once or twice a week private lessons with the most wonderful coaches. Ashley Z. is so loving, upbeat & passionate about working with children, she really understands how to teach all types of learners & has also been so patient with my child's varying needs. We've also been able to recently swim with some other coaches that are remarkably able to determine exactly where he's at and push him just enough. Coaches Yudit, Nicholas & Avery, who we recently just met are all seriously rockstars! It's not just the swim coaches though, the entire facility feels like our home away from home. When we walk in the front desk tries their best to greet us & all families with warm hellos. The manager, Franklin (I hope I got his name correct) is quite possibly the kindest man you'll ever meet & truly feels like you could tell him anything & he'd try to help. The office manager, Vic (Victor) is also so kind, helpful & incredible, I could probably chat with him all day, he's got a heart of gold. We've also had wonderful help from CJ & Courtney at the front desk as well. The lead trainer to the coaches, Megan, is absolutely outstanding. She has been so positive & uplifting with my child she really deserves a special shoutout. She always takes the time to say hello & make a special connection with my kiddo & we feel so lucky to call her our friend. The main deck guard Lojo is AWESOME with the kids. He makes the free swim area safe while still allowing it to be the best part of our kids' day. He can somehow get the kids who are going a bit wild to get back in line a bit and behave safely, all with a big, friendly smile. He somehow even welcomes all the families to the pool as they walk in. Dahan (I don't know how to spell his name) is the kindest lifeguard ever but he's off to college soon; he'll be so missed, we're happy for him but sad to see him go! The center is inclusive & works really well with children that have special needs & are neurodivergent. Some facilities say they are inclusive but this place really is a gem in that arena & you feel how welcome you are as soon as you get started. It's magic for us & I hope we can continue to take lessons here throughout childhood. Thank you all for your commitment & dedication to teaching our children how to be safe in the water & make swimming fun! So grateful!

    Instructors are good until they're not. Had to ask the one instructor to stop tickling my kid in…read morethe water REPEATEDLY. Finally when it sunk in the third time, third lesson, he responded, "but that's how I get his attention..." From then on he would YELL at my 8 yr old son, lol. Secondly, they can cancel on you and make it into a makeup lesson when their own instructor cancels and then I'm blocked out from using that make up lesson unless I can use it right away. THEY are controlling this! And at $72/lesson....for 20 minutes. And now they are telling me Im losing three classes altogether unless I BUY more classes. These guys are not about the parents. Not about the kids. It's just a business. Ridiculous!

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    Swimming pool with instructors and students
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    Swimphi Pasadena

    Swimphi Pasadena

    5.0
    (8 reviews)
    2.0 mi

    I was looking for private adult swimming lessons and contacted Swimphi through the contact form on…read moretheir website. I got a call back within a day and was able to schedule lessons that same week, which I really appreciated! I love how they have all the information clearly laid out on the website so I know what to expect when I get there (even directions with pictures on how to get from parking lot to the pool, which was super neat)! I'm pretty much a beginner when it comes to swimming but my coach made sure I felt comfortable and safe in the water. My coach brought all the equipment needed for the lesson so it's super hassle-free. I was initially intimidated by the deeper end of the pool but my coach has always been very patient and encouraging and stayed right next to me the whole time to make sure I'm safe. I mentioned I was preparing for an upcoming trip since it will involve a lot of water activities and my coach really catered the lessons to my needs. I genuinely appreciate how patient my coach is, if I don't get a particular technique right away, we would try different variations and my coach would always remind me of the key points to remember. In the Pasadena location, it's an indoor pool that's heated and there are changing rooms available. Onsite parking in the lot is another plus! Highly recommend Swimphi to anyone looking for adult (or kids) swimming lessons in Pasadena!

    My kids have been attending swimming classes at this location for the past few months. We've had…read moresuch a great experience! Alex and Jade are amazing -- super patient, encouraging, and great with kids. They make lessons fun while still helping my kids build confidence and skills in the water. Highly recommend!

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    Swim With Grace

    Swim With Grace

    5.0
    (7 reviews)
    4.6 mi

    Grace is awesome!! She gave my 7 & 5 yr old private lessons summer of 2016. Prior to Grace, our…read moredaughters had years of lesson at Waterworks Irvine. We must have spent $1000+ but it did not work. 5yr old spent her lessons screaming and crying. It got very stressful and traumatic for ME! We also kept switching teachers at Waterworks...some were just not as good with kids. I've come to conclusion that places like Waterworks has a business model to keep you paying for lessons not necessarily getting your kids watersafe. Then we heard about Grace on the Irvine Mom Facebook board. I told her @ my 5 yr old. Immediately she CUSTOMIZED her teaching method and brought in toys. She is always smiling and calm with my daughters. And this is key with my 5 yr old who hated the pool. Grace also ask parents what the focus should be- swim safe or technique. Net net in just 2 months of private lessons- both girls love and ask to go to the pool. My 7 yr old can swim around by herself and my 5 yr old is no longer afraid. Plus Grace is super responsive with text & email, flexible with schedule changes. Other places are not. Only downside is I wish Grace had more Irvine hours. She splits her time her and San Gabriel Valley. I will definitely resume lessons with her the coming Spring.

    Fantastic swim teacher. She's patient and gives good feedback. A few lessons go a long way. I saw…read moreimprovement after just 1 lesson! Highly recommend. Book early - she gets booked up fast!

    Photos
    Happy swim kid students of Grace!
    Happy swim kid students of Grace!
    Swim With Grace
    Swim With Grace

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    Waterworks Swim School Arcadia - swimminglessons - Updated August 2026

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