Prompt, professional, and courteous. Got my gd spring fixed in about 30 minutes at a good price. Highly recommend Watkins.

My experience with Watkins Garage Door was five stars from start to finish. I'm new to the area so I pulled up Yelp and chose this company. My garage door decided not to close on a Friday. I decided to call on Friday afternoon to get on the schedule for Monday. To my surprise, the technician I spoke to said he could come in about 30 minutes. The technician took a look and instantly identified the problem. He looked at my other door and saw the same problem. He quoted me a reasonable price for repair, got right to work, and had the doors fixed quickly. I hope I don't need another garage door repair soon, but if I do I'll be calling Watkins Garage Door. read more

No!! Absolutely do not care to have returning customers !! Overpriced & lack of quality & lacks respect for customers, their time or their property ! read more

very responsive! quick service and great prices!! Repaired both doors and did a general maintenancy. Very happy with service read more

After my spring broke and my cars were trapped inside the garage on Sunday night, I sent a text and Chad showed up at 7:30 am Monday morning. He was prompt and professional and got my door fixed in an hour. Also fixed the sensor on our second door as an added bonus. He saved the work day and I would highly recommend. read more

Highly recommend. Professionals who are knowledgeable, courteous, prompt and kind. Thank you Chad and Dad, Sandra Fields

I just had to leave a review on here because after years of experience with this company, I seriously doubt the validity of any low rating and I see a couple lately. Everyone in my neighborhood knows that if you need good service, Watkins is who to call. I experienced it again went on a holiday weekend. My torsion spring decided it would let go and I was headed out of town. Even though no one else would even come out, they bent over backwards once again, came out and fixed my door promptly and at the best rate you can get anywhere. In the 20+ years that I've been living here I have had to have my garage door serviced two or three times and Watkins has provided exemplary service, great pricing as well as getting to the job quicker than anyone else could. Don't know what more you could ask. read more

I would NOT recommend Watkins Garage Door Service. The repair work that was done to our garage door has not been right since they came out. We called to let them know what was going on and they only answered one time. Now, instead of coming out to check on the work they did, they won't return our calls. The only time they answered was to suggest it was the neighbors opening their garage doors and that was making ours go up and down randomly. We tested that theory to no avail. The door that was repaired not only opens randomly, but is louder than before they came. Not a company that seems to care about their work or their customers safety. read more

I honestly can't say enough great things about Watkins Garage. We've used them several times over the last 10 years being in our older home. Watkins has always made making it to our home a priority. They've always communicated well about what our troubles were, and always had our garage fixed in what felt like record time. They are incredibly honest, have never once tried to oversell or upsell even when we've asked if we needed more. Their prices are more than fair and reasonable. For any garage troubles or questions I wouldn't hesitate to reach out to Watkins. And I will 100% continue using this family owned business. read more

Our garage door stopped working from the remote and keypad, so we did a Yelp search and selected Watkins Garage Door Service because of all the great reviews we read through. Chad and David showed up within 24 hours as they said they would and fixed the sensor alignment and it's working perfectly again. They were both very courteous and efficient and we will definitely call them again should we have another problem in the future! The value was also very good. read more

After getting Watkins Garage Door recommended to me by a friend, I tried calling this business. Chad Watkins answered his phone promptly, and was at my house within just a few hours after that. So, in less than 24 hours (on a weekday), my garage door was broken, and then repaired! Chad was very friendly and took his time to do things correctly. Yes, I recommend! read more

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Watkins was highly recommended in our neighborhood and they did not disappoint! On time, expert service, great pricing, and great guys to boot! We highly recommend as well! read more

Quick response time and awesome service...called and they were here within 90 minutes. Fair, honest and knew exactly how to repair the issue with my door. Highly recommend David and Chad. read more

My garage door broke and they were out the next day, replacing parts and fixing it on the spot! Thank you so much!

Asked for recommendations on Nextdoor. Got 10 and out of the 10, 9 were for Watkins Garage Door Service. Now I can see why. Prompt explained each step of what needed to be done or should be done and make the repairs. Great job, no need to call anyone else. read more

My day did not start as expected when my garage door opener stopped working halfway through raising. I finally got my car backed out. Watkins was able to get come to my home the same day. Great service. The duo was happy to explain and show what was wrong and their prices were honest and respectful. I am so happy to have their car. When my door opener goes to the junk yard I am calling these guys. read more

Watkins Garage Door Service - Garage Door Services Near Me - Franklin, Tennessee

Thanks to Watkins Garage Door for making repairs and adjustments to our 16ft garage door. They did a great job and I highly recommend them. Craig C Franklin TN read more

This not the first time I have used Watkins Garage Door to repair my garage door. The last time was for a motor repair. This time to replace my springs. They are honest, do a great job and are true professionals. I highly recommend them. read more

My garage door had not operated properly for a while and I was manually lifting it daily. I called Watkins Garage Door Service in the morning and they came out the same afternoon. They were prompt, courteous and identified the problem (broken spring) immediately. They had the correct parts on the truck and replaced it within less than an hour! Great job from reliable company. read more

Watkins performed a same day repair on the spring bar on my double garage door. A bolt had come out and it looked like the whole thing was going to have to come down and the spring uncoiled, repaired and recoiled. Once they started they realized they could repair without disturbing the spring! Fast, great service, friendly, and honest. True professionals. I highly recommend. read more

Watkins Garage Door Service did a Great Job for us! From diagnosing the problem with our garage door over the phone (a broken spring) to working us in on the same day we called, to coming in at the amount they quoted over the phone, they met and exceeded our expectations. Also, they are very friendly and very helpful. They even helped us with another, unrelated problem while they were at our house fixing the garage door! We will definitely be using Watkins for all our future garage door service needs! read more

Our garage door springs broke on Thursday. We left a message on their phone service Thursday night. They returned the call Friday morning and were out fixing it by noon on Friday. Great service. I will definitely use them again if needed!! read more

Impressive. Quick response time and competent fast repair. Personable and professional father/son team. Very reasonable charge. I can't imagine anyone being any better. read more

Called this morning and they were here by noon and repaired it in no time. Very professional and kind! I'll be referring them to all my neighbors and friends! read more

David and Chad came to fix my garage door within 3 hours of my calling them. They were completing another job and were done for the day, but agreed to come and fix my problem - they worked me in on a very short notice ! ...repaired my garage door, did a check up on that door as well as my other garage door and fixed a problem on the second door, as well !! ...all this for a very respectable price. They did the repairs in less than 30 minutes...and showed up at the time they said they would. Watkins is the very best - if anyone considers going to someone else - DON'T. If I could give them more than a 5 star rating, I would. read more

Had my garage door spring break. Called them at 5:00 Monday evening and they were at my house by 8:15 the next morning (exactly as they said they would be). They replaced the spring (with an upgraded dual-spring setup) and a couple of my rollers that were on their last legs in about 30 minutes. Pricing was very reasonable. Would not hesitate to use them again. Highly recommend! read more

Our garage door spring broke suddenly. They came out same day and made the repair in no time. Really appreciate the service and the door works great. Will use again! read more

Mr Watkins and his son showed up and did a fantastic job repairing our broken garage door spring. They did not try to "upsell" me on anything..... In fact, they talked me out of new rollers saying they were not needed for my door. Their pricing was extremely reasonable, quick response and quality work. Very good father and son team! His son, David, tuned up my door free of charge while they were there. Great to find an honest local service!!! read more

Service provided today within two hours. David provided me a quote and he did the work and replaced an extra broken hinge for the quoted price. He knows what he is doing and cares about his work. Excellent. I will use him again when needing any garage door repair or replacement. Call David! read more

These gentlemen were the most polite service men I have ever had the pleasure of dealing with! They did a fantastic job and did not keep me waiting all day, they actually called to let me know they could get here a bit earlier than expected!!!!!!! Thank you for such an awesome experience!!! read more

Fantastic fast service! I can't say enough good things about Watkins Garage Door Service. I called them in the morning and they were able to be at my house and have my garage repaired in 2 hours. Super nice, great work and the cost to repair my garage door spring was the least expensive of any quotes I received. read more

Family owned and run business. We had issues with an older garage door spring breaking, Both David and Chad came out immediately and repaired my garage door and also tuned up the other garage door at the house. A great experience! honest, knowledgeable, reasonable, fast and did not try to sell me anything else we did not need. Definitely will use them again and highly recommend them to fix any issues you have with your garage doors. read more

Today, I had a emergency with my garage door and I called Watkins Garage service. David said that he somewhere close to my home and drove down in about 10 minutes. He was on time and fixed the problem, otherwise which would have been a nightmare situation. Very reasonable fee and very nice to work with. This company will be my 'go to' for anything related to garage door in the future. Am also planning to refer him to my other friends. read more

I was looking for a local garage door opener repair service. I figured the big guys in the business (Sears or Overhead) would be expensive and the repair would take longer. I called Watkins and they were able to come out the following day. The family has been in the business for years and carries many of the regular repair parts in their van. That was great as it didn't require multiple visits as I would have expected with some of the others. Great service and a fair price. read more

Based on Yelp reviews, I called this father/son team when I was in a jam with a garage door that wouldn't open and both cars inside. They got here in 45 minutes, quickly diagnosed the issue, replaced the broken springs, lubricated all moving parts and ensured proper operation. What a refreshing experience! They are local, they own the business (the dad has 40 years experience) and they stand behind their work. They are also reasonable. read more

I had a broken garage door roller, and they arrived within the hour. They pointed out that I had the incorrect spring on my door (due to door weight). I had them replace all the rollers and it as well. The door always sounded like an army tank opening and closing and now can barely be heard. My wife and I are very happy customers. Also, very reasonable work and friendly customer service. Thanks Watkins and YELP! read more

I just wanted to say these guys are FANTASTIC!! This morning we had an issue with our garage door, and I was a little worried...The gentlemen from Watkins Garage Door Service were able to come out shortly thereafter, and finished the job in record time!! I wish that every company we worked with was as courteous, timely, and trustworthy as these guys! read more

Prompt service, great value. If you have a garage door problem or need a new one, this is the place to go!

This father/son team is stellar. I chose Watkins after reading the reviews on Yelp. I called on Monday morning around 8AM and they were at the house fixing the problem in an hour and a half. Fast service, super nice and no upselling. I would definitey recommend these guys if your garage door needs some TLC. read more