I have been going to Betsy for Brazilians since she was in EGR and the only esthetician. Even though she has grown her business the quality of service has never changed! She always does a wonderful job and the customer service is unmatched. The vibe is comfortable and classy. Highly recommend! read more

Several great locations to take care of your unsightly hairs! The Breton location is just as good. I come every few months to get my nose waxed. Here's why: I'm 6'4". People (unfortunately) look up at my nose. NOBODY wants to look up and see double-barreled eagle's nests. You're welcome. It's easy. You lie down on a table on your back. Expert techs use a popsicle stick to apply a little wax. There's a little yank, and--VOILA!--the eagles go find new housing. Sure, I could spend big bucks on a trimmer, but the wax job is only $12 and it gives way better results. read more

Excellent place. Clean. Professional. Private. Great prices. Didn't know what to expect with my first wax treatment and was pleasantly impressed with how comfortable I was made to feel. Definitely will be going back! read more

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Best wax I've ever had thanks to Nadia. she made the process so much more tolerable than I've ever experienced- even at other waxology locations. her vibe is confident and relaxed and she was very adaptable to me. Thanks so much! read more

I saw Betsy at the Breton Village Waxology, and loved my experience! I got my brows done, and a brazilian, and she did both in about 15 minutes! I was shocked by how quick it was done. Betsy was super helpful with finding products for aftercare (I for fur oil and I LOVE it), and I felt like a whole new person afterwards! It did hurt a bit, and I'd suggest taking some ibuprofen beforehand (which I forgot to do ) but it's tolerable either way! read more

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Aaliyah Garrett is the best! Every time I get services done by her, I walk away so pleased and confident. She always makes me feel comfortable and she is so professional. The only con is that there was a lack in product which I know is not here fault. read more

They are great. Fast service and very nice. Made the whole experience nice. Not to mention you get your first services half off.

I went for my first Brazilian wax before spring break and was very nervous but Takiya was an amazing person to work with! She did an amazing job and we chatted during the session which took my mind off of the pain. Takiya's skill definitely helped make the wax less painful and overall a great experience! Would 10/10 recommend! read more

Brittany at Waxology does my sugaring... Brazilian, legs, etc. and she does an amazing job! It is so much easier than waxing. And Brittany is SO lovely and helpful. The space is beautiful, very light and clean. Unfortunately there's a rude girl named Betsy who answers the phone. She always sounds completely inconvenienced that she has to take a call. So sorry to bother you. That being said, if you have the energy to work your way around her, you will be really happy with the outcome after your appointment. read more

LOVE Waxology. Definitely my go-to place! Have gotten my eyebrows done here now twice and it's been the best experience every time. This time I got eyebrow henna & I couldn't be happier. Super clean and safe during COVID. Had no one else there during my appointment and they took temperature, which was really reassuring. Attached is a photo of my brows, done by Sarah, who was great! My boyfriend also got his brows waxed and absolutely loved it. read more

Waxology - before, during, and after - Sugaring Near Me - Grand Rapids, Michigan

I am very disappointed, to say the least. My sister referred me to Betsy, she's a regular client and she spoke very highly of her professionalism and her work; she gave me a referral card. I scheduled an appointment for this upcoming Tuesday for a Brazilian and had a change in more work schedule. I called Betsy this past Sunday to give her a head's up and let her know that I MAY need to reschedule but I was not 100% sure that I would need to change anything and for her to give me a call at her earliest convenience. I ended up being able to solidify my work schedule to fit my appointment as planned. However, instead of calling me back to confirm whether or not I needed to cancel or reschedule, Betsy went ahead and cancelled my appointment without having ever spoken to me. I was pretty upset and I found that to be the opposite of the professionalism my sister spoke so highly about. I completely understand that she runs her business by herself and she's very in-demand, but a courtesy phone call would have looked a lot better and worked out in both of our favor. read more

Waxology is so fresh and clean. Staff are welcoming and make you feel comfortable while visiting!

Olivia is my favorite waxer. She's so sweet and good at her job. I've never had a bad receptionist either. My favorite place.

Lauren does a phenomenal job!! She is so sweet, welcoming and easy to talk to. She does a great job and makes it as painless as possible. Definitely would recommend! read more

Betsy is a waxing Goddess. I work in the area and walked over for the fastest, smoothies wax of my life. I recommend her to everyone I meet. The space is so cute and clean. read more

Just went to the Rockford location. Betsy was great!!! Beautiful location and great service!

So I have came here multiple times to get waxed and have had the best experience with Kaycee and Brittany. However, I went with my friend for moral support and Charley was so rude. From the start just made her feel uncomfortable and kept making sarcastic comments. It was her first time getting waxed and obviously uncomfortable already and Charlie did nothing. Just told her to spread her legs and had no consideration for her pain or anything. read more

I have been to both Waxology locations and both places are GREAT. Friendly staff, easy to schedule appointments, and the fact that a Brazilian can be done in 15 minutes is AH-MAZING! I highly recommend Waxology. read more

Delicious waxing, would recommend to anyone. Atmosphere was fun, kept me distracted. Very skillful and understanding staff. Really wasn't as bad as I'd thought it would be. About to be my go to waxing place. read more

I have visited Waxology for a variety of services and I have been pleased each time. Professional atmosphere and quality beauty services make me a return client. read more

I am so glad that I found Sarah at Waxology. My first Brazilian was at a different business and it was absolutely horrible I was terrified to get another one but thankfully I found Sarah at Waxology. She was very kind, gentle & patient. She made my experience pleasant I have used her three times already from multiple services. I appreciate the rapport she builds with me as well. read more

I got a brow lamination with Brittany at the Rockford location today and could not be more pleased with the results. The process was seamless and Brittany was so fun to work with. Looking forward to visiting Waxology Rockford again soon! read more

Waxology - Brow lamination - Sugaring Near Me - Grand Rapids, Michigan

I felt very safe, because this business is taking every precaution to make sure everything is clean. Betsy is super fast, so I was in and out in ten minutes. This makes it so convenient, and fits into my schedule easily. read more

I got my first Brazilian wax treatment today. When I made my appointment online, I made sure to write in the comments section that this was my first Brazilian wax and I was nervous about my first treatment. When I got there... the front desk receptionist was very nice and the salon is very cute and clean. When the woman who was doing my Brazilian wax came to get me... that's when it went downhill. She quickly brought me to the treatment room and told me my instructions. She told them to me so fast, I didn't even have a second to comprehend what she just said. She didn't explain the process to me or offer any "bedside manner" to it being my first time. I had mentioned multiple times that this was my first treatment and I was nervous. I honestly felt like I was on a Brazilian wax assembly line. I felt like an object being treated as fast as possible... in order to get onto the next client... and I did not feel like a valued customer at all. And this was honestly one of the most painful experiences I have ever encountered. There was no warning of any waxing or any guidance as to what steps would be taken next. I was just thrown into all of this. I was clenching my sweatshirt and literally to the point of almost tears. I was so happy when my treatment was over with. Sadly, because of this experience... this will probably be my only Brazilian wax ever. read more

I love Waxology, the staff is amazing. The service is the best I have found in the area and the pricing is reasonable as well!

I've been going to Betsy for over a year now and she's absolutely amazing! She's quick, professional, and makes you feel comfortable throughout the entire experience. I would highly recommend Waxology to anyone! read more

Best place I've gone to for waxing! Super calm environment and great results. I was nervous for my first appointment but it went great and I was put to ease immediately. Appointments are super easy to schedule online! Highly recommend this place read more

If I could rate 0 I would. I am tired of seeing adds everywhere on this place that has been the worst waxing place I have visited so far. I chose this place to do my first Brazilian Wax ever. The lady was being rude all because I was very nervous and I was shaking alot when the wax was removed each time. I checked myself after the procedure was done and saw a lot of small patches of hair. She didn't want to get them she said she'd get it "next time" like why would I pay for a wax and expect me to come a month later to get the rest. Lady seemed racist and not happy to do her job read more

Betsy does an excellent job, and I have been a client since before she was in the gaslight village. No she doesn't talk your ear off but honestly I don't expect her to. That doesn't equate to rudeness I see some other reviews may have confused this with. Everything is clean, it's fast, ready to find, and we'll priced. A wax never feels great. They are many factors to how quick your "recover". I know sometimes I recover quicker than others and usually it has to do with the over all time line that I chose myself visit to visit. She has provided great recommendations and advice for questions that I've had. I recommend her constantly and will continue to do so. read more

The new location is BEAUTIFUL! Everyone I encountered was SO polite! It has a crisp and clean feeling upon walking in. I would recommend Waxology to any and everyone. I've had continual positive experiences with this business! A+++++! read more

I am originally from EGR but have been living away for about 3 years now. I was so excited to see a wax place so conveniently located in gaslight village and immediately booked an appointment (for a Brazilian) when I was back in town! This was by far the most painful wax I have ever experienced, and I was treated with an insensitivity that made me feel extremely uncomfortable. If I hadn't brought along a friend, I would have left the wax halfway through because of the horrible experience. I have had many waxes before and actually loved the process and results, but I walked away from this wax feeling violated, extremely sore, and bleeding in areas that should not have been touched even with a Brazilian. If you're looking for quick, it definitely was over in 15 minutes, but was not worth it in the slightest because I feel genuinely a little scarred by my experience read more

So glad I found waxology! Taylor is amazing and great at what she does. I have sensitive skin, and it was the most painless wax I've had. I will be coming back! read more

I went to location in Rockford. The first time I went, I wasn't sure I would go back. They say the first time is the worst and they don't lie. I bought a package deal so I went back for a second time and I am so happy I did. Gabbi was amazing. She listened to my concerns and took her time. She made it as painless as possible, which is saying a lot. Now I know I will be back! read more

Betsy is awesome, she makes this weird experience wonderful. She's quick, efficient, friendly and it's the least painful wax I've ever had. Her shop is adorable and booking online is super simple. read more

Betsy is the best! She is friendly, professional and makes you feel comfortable. The facility it adorable and always clean. I have been getting Brazilian and upper lip waxes from her for the last 3 years and have always been very satisfied with the results. I recommend her to everyone I know! read more

Went to the Rockford location today. Great space! Everyone was friendly and provided some nice tips. Quick, comfortable environment and must try spot! read more

Plus size client, first time Brazilian and it was an amazing experience. Taylor made me feel at ease kept me laughing and my mind off of what was happening. Professional and efficient, I was done in less than 45 min. Really great first experience and I will be back. Thank you Taylor and Waxology! read more

SARAH IS AMAZING! I would recommend her to anyone. The staff is super sweet. I cannot thank Sarah for how much detail she gave regarding the before and after process! read more

Waxology is the only place I trust for my waxing needs. I've been going to see Betsy for several years now. I wouldn't go anywhere else. It's always clean and very welcoming. If you haven't tried this place yet you really should because you are missing out! read more

I wrote my initial review when Betsy was across town. Now she's located in East Grand Rapids, which I could not be more excited for because it's closer to my house. She does a great job with waxing and the prices are reasonable. Her salon is is cute, comfortable and easy to find in EGR. I usually get in and out in 30 minutes for my appointments making it easy to go on lunch or after work. Parking can be a little difficult during busy times of the day, but there's plenty nearby if you look around. read more