Richard has been the best agent I've had since I started driving. His office is always there to…read moreanswer my questions! It's nice having the option to call or text or email your agent Farmers insurance has always done right by me for claims and coverage. I highly recommend.

Not a very reputable agent in our opinion. The woman that works in the front answering the phones…read moreand relays information to the agents is a liar. Our most recent experience with her, I called to confirm that our letters of discontinuation of coverage with them had been received, she told me they had and all was taken care of and no monies would be pulled from our bank account and the home owners wouldn't be collected for from our mortgage company. One week later, we received a letter in the mail from our mortgage company stating that we had "2" policies with "2" companies, they paid for both out of our escrow account and would be changing our mortgage payment to reflect the shortage! I then checked our bank account only to find out that they had also pulled the auto insurance payment and all because of her lies and incompetence! This just being the icing on the cake after other instances of incompetencey and lies from this agents office! We carried insurance with Farmers through this agent for 11 years and only ever had 1 claim that was a not at fault that Farmers only paid 20% of the claim, no moving violations ever and all that was ever done is our rates increased dramatically over the years. Our auto rates have doubled in that time as well as the home owners and considering that our new insurance company and agent is charging about 1/2 of what Richard Beck is charging for the exact same coverage for auto and approximately 25% less on the home owners we are left believing that we were being taken advantage of and the agent was just lining his pockets! I ended up calling Farmers directly and taking care of the problem so I'm not sure why we were ever paying an agent to begin with!