I had been dealing with a persisting leak of oil and coolant and brought it into this shop. I was…read morecharged $1500 for a new water pump, turbocharger coolant return hose, labor, etc. Long story short, there's absolutely NO difference pre and post service. It's still leaking in the *same exact* spot at the *same exact* rate. I remained calm and returned to the shop and they wanted to charge me another $1500 for the "other" leak. They claimed the first test they did there was a leak in the diagnosed spots but now it's leaking in another area (engine). It was always leaking in this area. What they did was charge me an arm and a leg for parts/labor that had nothing to do with the leak. Their way of "working" with me was to cut the "new" leak fix from $1500 to $1200 - an ABSOLUTE JOKE. This is nearing $3,000 for a small leak that they didn't even fix/quote the first time. I've been babysitting this leak for months so I know that whatever they did was not the main source of the leak. They misdiagnosed and want to stick me with their mistake. I found it humorous that they told me they don't pump coolant through the machine during the tests to save money. They also told me the person communicating with me through all of these appointments and phone calls was new -- good stuff! If I can get a single person to not do business with this place, I will consider this review a resounding success.

The. Pit Stop has always been there for us in a pinch. Be it on the road tire repair, towing or…read morevehicle maintenance. Locally owned and operated, we use them all the time and are happy customers.

The female that answers the phone is horrible. She over talked me, did not want to answer my…read morequestions as to the names of the men, was cocky when asked if I could drop off car. She told me " He will not take the time to plow snow from around your vehicle" and we have no snow yet and I was going to leave as long as needed. I heard the owner is a terrific mechanic but getting to him through her I said forget and was impossible. Also asked if the could drive me back home in my vehicle which is maybe 5 miles away and the would need to test drive anyway and she said no. I did speak to 2 of my neighbors and they do not go to him because of her. I am new to the area and do not know these people but what little I talked to her I will not go to them. Will go to Millers because of her and have no other choice.

If I could give 0 stars I would. Took my car here to get serviced, was running fine when I dropped…read moreit off. Picked it up after over $450 in a part and a lot of labor charges & it runs like a dump truck now. I brought it back up there for them to look at, and they had a list of excuses why it was running like garbage and why it wasn't their fault! Needless to say I would never give their service department any business of my worst enemy!

We bought a 2014 Ford Escape. It was sold as-is but you still expect a car you paid 11K for to be…read moremechanically sound. It needed $1700+ in repairs to make it safe and drivable. We wanted Millers to do the work which we would gladly pay for. They could not find anything wrong. Their mechanic didn't even take a wheel off to check the CVC joint. I had to take it to Ford to be repaired. Nice people but the way their repair shop is run is not good. Replaced the front axle, cvc joint, front and rear breaks, and lug nut stems.

Took in my 09 equinox Ed went over the car and my options to be fair and honest.I ended up putting…read morein a used transmission which came with warranty. Ed did a great job and is very honest would def recommend

I drive a Chevy truck so I was a little worried bringing it to the Ford dear ship but they did an…read moreabsolutely Phenomenal job! Jared Huetten got me an appointment in 2 days! I waited for little under an hour and I was honestly expecting to wait longer but it was super quick and fast, they even did a full inspection on my truck and wrote down things to keep an eye on! 10/10 would recommend!!

I recently purchased a vehicle from Best Ford and the staff couldn't have been more helpful. They…read morelistened to my needs and asked pertinent questions all the while creating a relaxing environment. With the information they compiled, they were able to find a great vehicle that fit my price range and all my needs. They made the whole process easy and enjoyable. Now I am driving around in a wonderful vehicle, getting looks of admiration from other drivers. Thank-you Best Ford team; you've made me extremely satisfied with my purchase and I would recommend you to everyone who wishes to be treated well while purchasing a vehicle.