My mother purchased carpeting from Carpet Gallery. From start to finish, it was a great experience…read more Our project manager was Jeremy. He was exceptional - so patient, friendly, knowledgeable, and helpful. Ronnie and Margarita removed the old carpet and installed the new. They were prompt, professional, extremely hard-working, and did a great job. We have only positive things to say about Carpet Gallery. So glad that we chose them!

I went to the Carpet Gallery in Hagerstown Md in November 2020. I wanted to buy solid colored…read morecarpet that could be cut and bound for seven different sized rooms. I told the salesman that I wanted relatively inexpensive carpet and he showed me some very small sized samples. I paid half of the cost down and it was delivered in January 2021. As it turned out, this carpet was the most horrible looking carpet you would ever want to see, The guys that delivered the carpet demanded the check before the carpet was laid down and told me after I asked about the stain like markings on it, that it would look better after being laid down for a couple days. I did not have my glasses with me, and I hate confrontations , so I waited 2 days and then went back to this empty house I was having work done in. Well the carpet even looked worse , and I called the Carpet Gallery. They refused to offer to do anything about it , and insisted nothing was wrong with it. I filed a complaint with Better Business Bureau, but the Carpet Gallery did not respond. Finally , I reluctantly filed a small claims lawsuit. Unfortunately the judge was not pro consumer and I knew a few minutes into the hearing that he was on the side of the company. That feeling made me nervous and I did not do a good job of presenting my case. I had read before the hearing that it was very difficult to win a carpet lawsuit based on the bad appearance of the carpet. Anyway I can appeal but I don't know if it would be worth the time and effort. So all I can do is warn as many people as possible about this company. Once they get their hands on your money, you are over with them and they will not do anything to satisfy any complaints you might have,

Our experience with Burkholders was excellent in every way. The sales people Ashley and Kim we…read morevery helpful thoughout our project and several changes we needed to make. The installation was perfect Mark and Chris did top notch work cleaned up after themselves and took care of minor issues quickly and professionally

Burkholder's was paid to remove an old fiberglass tub in our primary bathroom and replace it with a…read moretiled shower enclosure, They were also paid to replace the old floor with luxury vinyl tile. Their price was high, but on par with other contractors. Burkholder's sales staff is very professional and their installer is very skilled. However, there were issues. When the installer cut out the old fiberglass shower enclosure, he did nothing to contain the dust. He did not hang plastic or use an air filtration system. Also, he did not have enough tarps to cover the entire floor, so roughly one third of the floor was not protected. Before the installer was about to grout the shower, I learned he was planning to grout the corners and other areas of a shower where dissimilar construction materials meet. Having done many home improvement projects over the years, I was fairly confident those areas should be caulked and not grouted. But I wanted to be certain, so I called the grout manufacturer, Laticrete. I spoke to two technical representatives (one used to work as a professional tile installer), and both advised against grouting those areas because the grout will crack. So, I told the installer to use color matched caulk instead of grout in those areas. He said Burkholder's has never had a problem with the grout cracking, but they would order the caulk that matches the grout. When I returned later to check on his progress, I noticed the entire shower was grouted. I asked him about that and he said the owner instructed him to grout the entire shower and caulk over those areas later. Applying caulk on top of grout is also wrong and something I confirmed with Laticrete. Grout is a porous surface, so there is a high likelihood the caulk will separate from the grout and mold will form under the caulk. I questioned the owner about this in a text and he wrote, "We always caulk after grouting, with no issues." Not true, according to the installer. They never caulk their tiled shower enclosures. The owner knew what he was doing was wrong, but did it anyway. I could have insisted that Burkholder's remove the grout and replace it with color matched caulk, but I was concerned they would do a poor job, just to make a point. So, I asked them to warranty the grout against cracking for 10 years. As expected, they would only agree to warranty the grout for 17 months. The normal warranty is 12 months. After the job was finished, I asked Burkholder's for their MHIC license number, and they could not produce one. In Maryland, unless you are a subcontractor performing work for an MHIC licensed contractor, you must have an MHIC license to do home improvements. That includes bathroom remodels and installing flooring, other than carpet. If you decide to use Burkholder's, make sure they are licensed to do the work you want them to perform. Also, know the law and insist they follow it. In Maryland, you can check the status of a home improvement contractor's license by going to: https://www.dllr.state.md.us/cgi-bin/ElectronicLicensing/OP_search/OP_search.cgi?calling_app=HIC::HIC_qselect

We had two bathrooms, an attic, closet, bedroom floor renovated and a new kitchen sink installed…read more Can not say enough positive thug regarding the work and the design. Riverside went above and beyond what we expected. Our rooms were not square which presented problems. Thanks to everyone at Riverside, we were able to overcome this setback with solid results. Riverside as has what we thought was a good selection of products to choose from. Very professional and we highly recommend their services.

Do not use! After 2 months my shower looks like a DIY gone wrong! we even gave Connor a second…read morechance to redo it. We Will have to repay someone else to renovate his work.

A great experience from beginning to end. Mid-Atlantic did the design and provided the materials. A…read morecontractor they recommended did the soaking tub demolition, addition of a half-wall, and then installation of no-step walk-in doorless tile shower and new bathroom floor. James understood my priorities and limited budget, we settled on a few color combinations and design elements, then I took home sample tiles to see how they looked in the sunlit room throughout the day. After a month to let the decisions settle, the contractor was setup and the materials ordered. Very important: the contractor worked directly with Mid-Atlantic, I never had to be in the middle to relay installation assistance or anything ever (including ordering a few extra tiles when we had to add a seat to the design after finding in demolition that under the tub the stairway ceiling encroached into the bathroom floor space.) All materials were politely delivered on time, James was always available for my appointments, he worked seamlessly through the COVID shutdown, and they even accepted returns of a few unused pieces to get them out of my garage. Highly recommend, there were way too many choices and gotchas to approach the design on my own. Working with a professional was the way for me. Recommended!

We had Mid-Atlantic do a complete makeover last summer so this review is very late as I write it…read more Sorry Bryan and crew (especially Sylvia) In a word they were great. Every time an issue would pop up (old house with odd dimensions) They were efficient and thoughtful throughout the entire project. If you have a project such as ours I highly recommend you contact this company. Thanks to everyone involved!

I am so pleased that I hired Catalyst Restoration for mold remediation services after my roof was…read moreleaking. They handled my remediation quickly, carefully and thoroughly. I have extreme sensitivity to mold, so I needed to hire someone who understood mycotoxins, how they affect sensitive individuals, how to eliminate them, and how to prevent future mold problems. I contacted Catalyst on a Friday. Zac did the inspection that same day and provided an estimate that evening. He began remediation on Monday. Zac is a great communicator and very efficient. It was so easy working with him throughout the process. His pricing was reasonable compared to other estimates I received. Dealing with mold is incredibly stressful and physically and mentally draining. They took all the photos and documentation I needed to send my insurance company, truly making the process easy from end to end.

From the owner: Catalyst Restoration boasts a plethora of experience in all aspects of home restoration. We are…read moreready to assist you with water damage mitigation, fire/smoke damage restoration, mold remediation, biohazard cleanup, and sewage cleanup. We offer a prompt, efficient service to provide you with a sense of security in a stressful situation. At Catalyst Restoration, we get it. Your home is your castle! That's why we will treat one of your life's largest investments with utmost care and respect. Our goal is to treat you and your castle as a part of our extended family, leaving you in such awe of your experience that you can't help but tell your friends, family, coworkers, and neighbors. We utilize verified techniques blended with the latest technology to ensure that we exceed industry expectations, raising the bar to new heights. We work with all insurance carriers. There is no cost for an inspection and estimate, so don't hesitate! Book your inspection today!

Jo and Karen were super nice throughout the entire process. They listened to me and were able to…read moreget me exactly what I dreamed of! The final product was even more gorgeous than I thought it would be. I highly recommend!

Our representative was very knowledgeable, yet none of the employees were dressed to sell expensive…read moreproduct. There was a delay in installation, and they had to put temporary covers on my counters, which were boards that had a highly toxic odor. When our countertops were installed , they were really nice, the backsplash was installed and grouted at later dates, and again, they were stunning. However, the grout where the tiles met the countertops cracked, my husband went to see our representative about getting them re-grouted, he was rudely spoken to by a different employee and we were told that they'd do it in the summer when the weather got better, and that cracks occur in colder weather. Following his conversation, I emailed our representative pictures and a request to get a date to repair and I did not get a response, and that email was sent on 1/15/25. I'm very disappointed in the after care service and will not recommend this company. My husband ended up caulking the area and it looks good now.

i hired Wrenn's Construction twice. The first job cost approximately $125,000. They remodeled the…read morefirst floor including putting in a kitchen. The job turned out nice. I would give the project an overall B+. It took them a year to complete the project. I decided to hire them again to take out an old shower and put in a new bigger shower. Plus install a washer and dryer in the adjacent bedroom. They also had a new floor installed and built a new small closet. I paid them $30,000. They started on the project June 21, 2025. The project is still not complete and it is January 22, 2026. The bedroom needs to be painted, closet needs to be finished, bathroom needs 2 coats of paint, and the shower door still needs to be procured and installed. plus there still needs some additional finish work. They take your money, and start your project but then they take other jobs and leave you hanging. They make promises about when they will do the work and then they do not show-up

I had them come out to see about getting some remodeling done. They were very nice, showed up on…read moretime & seemed very knowledgeable. That is why I did give them one star. They left, said they would be in touch to give me an estimate by the following week & could probably start the job after Christmas. That was at the end of November. I have not heard anything since. I've tried calling but the voicemail was full & I couldn't leave a message. I texted but no reply. It is now January 14 and I still haven't heard anything. If they didn't want the job or it was too hard all they had to do was say so.

Thank you, thank you, thank you!! I can not express how much I appreciate you and your crew!!…read moreAnyone looking for someone reliable, honest, hard working and has beautiful quality then these are your guys. They have completed several jobs for me from adding new rooms to finishing basements, to putting in tile floors and building fences. It's always been completed on time and for the quoted price. You should expect this from any company but you actually get it from these guys, which is rare this day in age. As with anything problems do come up and this is truly the test of a great contractor. I saved and saved to get wood floors put in my home, took months to get through the refinancing of my hous to afford it. During those months a searched for the perfect flooring and I found it, or so I thought. It was a beautiful cherry solid hard wood flooring by Home Legends and purchased through Home Depot. I moved out all of my furniture, scheduled a week off work and kenneled my dogs. It sucked, to put it frankly, packing up and almost moving out of my house but watching the boxes and boxes of flooring setting in my home waiting for the installation day made it all worth it. The day came, the crew worked hard and had the floor put in during the week they promised and it was gorgeous..... for about 20 minutes. Then the clear coat started to bubble, more and more every day until my floor ( in my entire house ) was a wreck. Rich from Facelift quickly made a claim on my behalf with Home Depot and the manufacturer. Home Legands sent and inspector out to look at my floor and found that it was a defect from the manufacturer and Home Legands promptly reimbursed me for the cost of the flooring.. ONLY the cost of the hard wood flooring. This left both me and Rich in a bind but being the fault was neither of ours and the money was not enough to rip out and reinstall new flooring we decided that sanding and refinishing it would have to work. So another week off work, and kenneling the dogs and the exhausting part of moving out of my home again. Then the sanding began but the only thing it resulted in was some torn up sanders and a floor that could not be refinished due to the wood being the root of the problem and not the clear coat. Getting that phone call makes your stomach drop. 20k down the drain and a floor I can no longer live with. I held my breath and guessed it was time to lawyer up. Who to sue? Home Legands for making and selling faulty products (which I later researched were made in China) or Home Depot for continuing to use them as a supplier knowing all the horror stories people had about them!!! Plus how long would I have to live with no floor!! But those were just rushing thoughts because before I could complete them Rich said he would take on the cost and handle going to court if he has to on my behalf. I could have cried. I write this review from the comfort of my bed that is setting on my new and gorgeous flooring. He and his crew worked 12 hour days to get it done and helped me move my furniture back in place. This is ABOVE and BEYOND anything I would have even asked for someone to do for me and I thank them from the bottom of my heart for taking on this burden and making it right for me. I hope Home Depot makes this right and takes the burden from him and they handle the legal battle with Home Legands. Untimantly it is a problem between the manufacturer and Home Depot because they can quickly get a bad rep for selling defective products and then not honoring there promise to customers for satisfaction. In this case Rich with Facelift remodeling held that promise on their behalf and for that alone they should make this right for him.

We chose Facelift Remodeling to repaint and install hardwood floors throughout our newly purchased…read morehome. Working with Rich and Angie Brunner made the remodeling process easy and painless. From paint choice to choosing floors Angie and Rich were there to help with every decision we needed to make. The team at Facelift Remodeling was professional, polite and efficient. They were on time and completed each phase of the remodel in a timely manner. The painting is impeccable and the floors are more beautiful than we could have ever imagined. In addition to the professional competence that Facelift Remodeling offers, Rich and Angie Brunner are really nice people who simply want to make sure that their customers are happy with the job they've done. We would recommend Facelift Remodeling without hesitation!! We're already considering what projects will be next on our list as we make our house a home. Facelift Remodeling will definitely be the team that we go to in the future.