Unfortunately it is the only internet cable provider available to me. We experience outages from…read morehigh winds, for hours at a time with no compensation.

There is three customers being seen by emoloyees, and three customers in line waiting to be seen…read morewhile three employees are just standing at the front with their hands crossed. They do not look like they are in training, because they are just leaning against the counter staring at the walls. Not sure what's going on, but really bad customer service when customers are waiting and nobody greets us. This location needs major training on customer service and work ethic.

Fantastic employees at the Harding Hwy store in Lima Ohio. They answered all of my questions, made…read moresuggestions, and were very courteous! I couldn't wait to get away from Spectrum!!

From the owner: Visit the T-Mobile store in Lima and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1513 Harding Hwy can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I canceled my service January 2025 they owed me a refund . I called monthly and was lied to each…read moretime they would say oh it will go out next week ... 6 months later I finally received my refund. Worst customer service ever oh yeah they dated the check 2/17/25 and no it was not lost in the mail envelope dated last week.

The best Quality and Value around the area. I'm glad to have something like this that's available…read moreand affordable.

This company is legendary for poor service. I've called multiple times during the time I've had…read morewatch and treated like I was a problem caller! They did an equipment upgrade 3 days ago and after about 2 to 3 hrs it went down, and has been down ever since! Yes, I give 1 stars as that's the lowest I can go!!

Should be 0 stars. By far the most pitiful company and customer service I have dealt with from any…read moresort of business. 5 years of being a customer has been 5 too long. They can and will do everything to scam you for an extra dollar and offer nothing in return for when their horrific internet is out over 50% of the time. Run and run away fast.

do thing about them? Is the people that fixes it or nice? We've had this for six years. Our…read moreInternet has been out now for five days. They have no good switching next week. They're rude on the phone when we call if they answer you're on the phone on hold for an hour and they say you don't even get a credit until it's out for three days.

Very poor service. I have to reset the equipment at least every other day to get our internet to…read morework. They used to be ok, but they've really gone downhill. They no longer have technical support after 8 PM, and even when they are open, they are not of much use. Our Internet has currently been down for 3 days (At least). We returned home from vacation and it has been down ever since. I've called every day and still haven't received any answers. One person said there's an outage, another person said there's not any outages. But regardless, paying $100 a month for Internet, we should not be going three days without any service at all, and not received any answers. I've left voicemails, emails, no one has called back, and when I do speak to people, they barely say anything. Our area is limited On Internet providers, but it's time for me to shop around that's for sure.

I have been very happy with their WIFI service. We use their service in our office and rarely have…read moreslow connection. Also, I was late a few times and they were understanding and never charged a late fee. Thank you for your great service!

This is the poorest system I have ever seen. There ( WALLEYE ) Control needs to be unplugged…read morenearly every other day. Then you have to wait for it to program itself. WHY ??? WiFi has to come on a separate dish and now pay Hughes Net just for WiFi and internet. Price just about doubled.

gina is a wonderful representative and has been very heplful with all my line upgrades and billing…read morequestions

Broke my NEW iPhone by forcing the sim card in the wrong way THEN they told me that they would have…read moreto have a replacement phone sent to me in the mail. Nothing like lack of care for someones property on your part and having wait for another phone when it had nothing to do with my care of my NEW phone that I paid in full on my part. I'd give this place a lower star than a 1/5 but I had to round up on Yelp.