Carmen absolutely has no people skills or maybe it's just because I don't speak Spanish. She sells a good product until you pay her and then she's very very nonchalant and aloof doesn't care about returning calls or trying to correct problems or mistakes she might've made. This is a business. I would assume people that are desperate situations need help with she doesn't help at all. She takes payments plays with her keyboard and then moves onto something else very unprofessional as far as customer service goes, I wouldn't recommend them to anybody and I mean nobody. if I could do negative stars, I would. read more

Scam. Never returns my calls. She would pick up the phone then hang up. Wasted my time and money.

I filed for divorce years ago, I payed about $500 both me and my husband signed and never have been declared as divorced. I've emailed, called, and I never get through. Once they have your money, there's no follow up. I have emails I can show, where I've reached out with no response from Carmen from we the people. I filed in 2021 by the way. When I went in person she said I needed more paper work, we signed again. Still til this day I have no idea if I'm legally married or divorced read more

I recently needed a notary and We The People was quick to help last minute! I called on a Thursday around 5:00 and was able to get over within 30 minutes. We were immediately helped and got in and out within 15 minutes. They have a great location right on State Street and their notary helping us was so friendly. The price felt comparable to what I've had to pay other places. Plus, my form was completed correctly. I will definitely utilize this spot in the future! read more

We The People - Exterior - Legal Services Near Me - Santa Barbara, California

Carmen has poor people skills, of course this was after payment. I accompanied a family member, no acknowledgement upon arrival, no eye contact, was short and rude. Months have passed and no updates, or returned phone calls. Yet being here phone has been answered multiple times. Very unprofessional. Do not trust your legal matters to this person. *Update Once questioned she took a few minutes to explain and offered to request files needed, as the courts may take a while. We opted to request ourselves at the court and received within minutes for $1. It's frustrating to see how my family member was taken advantage of. If you still decide to go with this office make sure everything is explained thoroughly and know they are NOT a law office. The court has a FREE legal advisor, as well as FREE representation. read more

See all

THE WORST EVER!!! Filed my case in June with Carmen. For two months she would not return my many emails or phone calls to see if my case had a date. I live in Florida and she knew that. I was visiting the area in August and walked in because she would not get back to me. You would of thought she saw a ghost. My case was never filed and she blamed the court. This is after I paid her in June all the legal fees. She is never answers the phone or follows up with you! She takes your money and you will never hear from her again. That three month delay cost me $3200 in back child support I could of gotten. SHE SUCKS! I never write reviews but want to help others from being taken by her. read more

So far the process is going way smoother than I expected. Carmen is super neutral and on top of providing me everything I need to know about the process with details, deadlines, mandatory court dates and courses etc. So thankful I went here read more

I've been trying to contact them since last Ten months. she never answer my calls neither responded to my emails. My case is still pending and she did charge me for everything. Literally she wasted my time and money. I'm very disappointed. If anyone need any kind of services please don't waste your time with this place. read more

As mentioned here before I also had the unfortunate chance to meet with Carmen. It seems very unprofessional to me and with no knowledge. I would say if you need help go somewhere or pay for a legal advise from someone else. I hope this review will help folks making the right decision. Best luck to all. read more

muy mal servicio por parte de Carmen ya pasó un año que comenzo el proceso de mi divorcio y aun no he tenido respuesta todavía estoy esperando la cita k me iva a hacer por teléfono y le he estado llamando y no me contesta le he dejado mensajes y nunca me ha respondido como ya se le terminó de pagar ya no le interesa terminar el proceso es una lastima Carmen pesimo servicio ha pe ro eso si para cobrar es buena read more

Really bad service on all aspects. The lady there shouldn't be working there. The business should be closed down. To make a long story short, she takes all women side with out knowing the truth. I gave one star cuz there is no 0 stars. read more

We the crooks! if you are looking to pay almost a thousand dollars, not have your paperwork filled and have you emails and phone calls ignored I highly recommend We The People. Carmen took almost $1000 off me on the 20th of November 2020. Since that date she has not returned any of my phone calls or emails. When I call she says she is putting me on hold and hangs up on me. It is now almost 6 months later and I have not received any paperwork or my money back. I will never use this company again and advise anyone that is thinking of using them to do themselves a favor and steer clear. Carmen if you are reading this shame on you! People come to you because the need help with legal paper work, not to be conned out of their money! read more

2022 walked in. Carmen was curt and hostile upon my 1st encounter. I did not have an appointment. She was extremly aggitated I entered her open door. During my return of my scheduled appointment she made a copy of my Living Trust to keep before we had an agreement. I have since felt very alarmed by her aggressive nature and decided she may not be a safe legal consultant. To this day I do not know how many copies she actually made. read more

Victoria is the best. very knowledgeable and professional. Quick and easy. her fees are super reasonable.

quick to the point no bs no nonsense knowledgeable thank you for the help and work with divorce filing read more

This place sucks! Don't ever go there for any legal reason. They don't answer phone calls or return phone calls. It's been three years of dealing with them with a divorce that should have been dealt with within 3 months. The receptionist is rude and unprofessional. If you value your time don't ever go to this shit hole. Save your time and money. Hope they close this business soon! 0 stars!!! Beware!! read more

Carman does not call you back or return any emails. I filed and paid in February of 2022. I have been calling and leaving messages almost every day or almost on a weekly basis. I have not heard from her still. I want to file a complaint against her and get my money back. She has caused me emotional distress. Do not use this service. read more

I hired we the people for my divorce, they made it very clear from the start that it wasn't representation just help with paperwork. They gave us a court date and advised us not to go because it wasn't needed, we didn't show up and a few months later I got a notice that our Divorce was vacated. I called the court to find out what was going on and they said they never filled out two of the last packets to make things official but were so easy to ask for payment. They tried to tell me that their office had issues and they had to move, but they completely abandoned my paperwork before all that. It's been over a year, several phone calls and now I'm left without a clue. I hope they would reach out to return my money or at-least help with the paperwork they promised. If you need help with divorce I advise you to hire a real lawyer. Also since they're not real lawyers don't listen when they tell you not to show up to a hearing. read more

Carmen handled all of my needs for POA documentation. Initial responses via email were prompt, phone call answered right away and the documentation process was expedited with speed. Very impressed. read more

Carmen is great! She's smart, knowledgeable, nice and helpful. I would recommend her services at Wenthe People.

I cannot say too many great things about Carmen Estrada and We The People. My family went in to update our mother's trust and Carmen was so efficient. She was able to complete our needed documents so we could go to the bank to meet with them. Thank you, Carmen, for helping us get the job done so some of us could get home to Orange County. You are THE BEST!! read more

Terrible place do not use her. She lies and does not know what she is doing . I lost four thousand due to her. She kept lying and putting me off and statute of limitations expired. read more

Carmen Estrada - Would not return my calls. Several messages left. I have no idea where i am at with the paper work. Communication is key in any business. I strongly suggest go somewhere else. a simple phone call would have made a huge difference on how i reviewed this location. I will be taking unnecessary time out of work to drive to her location. I have requested a refund. read more

Stay away from this place! Carmen drag me along for 6 months for a simple task of property transfer. At the end it turns out she never made an effort to file the documents, while all along she lied to me about the supposed delayed progress. Incapable and dishonest!!! read more

Carmen is very knowledgeable, helpful and efficient- the best at what she does. She assisted us with our Living Trust documents. If your legal situation is straightforward, why hire an overpriced attorney? We The People will get everything done quickly and competently for much less money. Two thumbs way up! read more

I want to give advice to those of you who might find yourselves in my shoes. I went to We the People because I thought I could save money and I also thought I was going to have an amicable divorce. I have children as well. Do not use We the People if you have children. My first mistake. I strongly suggest that you be smarter than I was. Do not use We the People unless you know for a fact that your divorce will be 100% amicable and peaceful. I thought mine would be but I underestimated the situation. However, I would also advise against using them for one other reason. When I would be called that paperwork was ready I would go pick it up and notice that other people's names were on the papers. Where it should have been my name or my ex's, it was some other people. I believe they use a template and when they don't take out other people's names, it can be frustrating. If those papers are submitted to a court with other people's names, you're going to have a major problem on your hands later. Spend the money on a real attorney and don't bother doing divorces there. You will save a lot of headaches. You're welcome. The best advice the woman there could have given me was to have an attorney do the real work. I wish she would have given it to me. I wasted two years trying to muddle through that place and the paperwork. read more

Buyer beware! You get what you pay for and most likely all of your documents will have to be re-done. An absolute sham and God forbid you die before you get their documents corrected or your family will end up in court trying to straighten out the problems later. Should be put out of business! read more

This place SUCKS!They are very quick to take your money but not very quick to be helpful.Carmen the owner is clearly in over her head.She continually puts you off, says she will call back later that day or later that week or you are on the schedule but the follow up is never received.Then when called out on in she becomes incredibly retaliatory and rude.I have heard good things about other We the People establishments but this is a DEFINITE NO! read more

It seems like a really helpful place that will make difficult and stressful events easier. But, they have constant difficulty with documents and they seem to have to be re-done or they incorrectly file things. Even with just that diffiuclty, it is very difficult to get ahold of them for answers or information regarding your situation once you begin with them. They don't consistently answer the phone. They don't return your messages. Usually when they answer, they will put you on hold, then come back and ask you to call back when they have a chance to obtain the information that is missing. When you call back, you are sent to voicemail and then they don't return your call. If you can't afford more, then it probably will do. But, it won't be easy and it adds to the stress. read more