Thank you Paige at Hutchinson Auto Sales! She was very helpful and knowledgeable and able to get me…read moremy lovely VW bug! I'm so pleased with the car, financing and costumer service.

Very bad business. Bought a used SUV as is but next morning the transmission was acting up so I…read morecontacted them right away well no answer for a whole week then there response was we will pay for a warranty for a month ok wow $40 big spenders. Well the warranty is pure crap I still have to pay over $4000 out of pocket and the warranty place might pay for some. I tried and tried contacting the dealership to take this lemon back for a full refund I ain't getting no where with them. They just say well it's a as is used SUV well I haven't even had a month so there has to be a return policy. All I want is a refund but nope they just ignore you and hide. Do not deal with this dealership unless you go get the vehicle fully inspected before you buy it cause they sure don't know how.

I was visiting relatives in Minnesota and my air conditioning compressor clutch bearings gave…read moreout.This could have destroyed my serpentine belt, and stranded me. I was facing a 1700 mile trip back to the Seattle area within days. I called Olivia Chrysler and they said bring it in. I did so and left it there overnight. The next day the service manager called early in the morning and said the parts were ordered, and it was fixed the next day. Just in time for our trip. I had called a Dodge dealer in Willmar closer to me multiple times, but no call back. Thank you service advisor Doug Hanson and mechanic Bill Wittenberg!

Jim Toye and Thomas Jubie and team are great! They are constantly improving the way they do…read morebusiness and always look out for each customer and their employees. It was a pleasure working with these guys. Very knowledgeable about the product and trustworthy in the service department.

Bruce saved us after we hit a deer and took out the front end of our F350. Not only did he get us…read moreback on the road in a few days he did great work. It was a pleasure to work with him.

Awesome to deal with! went out of their way to get me the truck I needed! Great price, great…read moreservice, thank you!! AKIII

I have been working very hard on getting my credit score to a good standing spot! I wanted to be in…read morea position where I could put in for an auto loan and actually be approved and get the car of my dreams! Well On December 4th at 8 am I decided to try to call Kruse Motors as I knew from the website and all of the ratings it would be the greatest place to try. I was greeted with the sweetest Hello from Krystal Senske, She was so nice, friendly, thoughtful and helped me in every way possible through every step of my process to try to get a car loan. I walked into this situation with a pre-approval for a 2017 Ford Escape (with a lot of miles, not the opportune buy) thankfully I was not able to get financing for that one. Krystal called me and texted me all along the way so that I knew of everything that was going on every step of the way. She needed more information or more questions answered I would get her the information that she requested right away. Finally it was about 5:51 pm she called and said Miss Jackie; I have some good news and some bad news! I was like ok what's up? she said I couldn't get the financing for the Ford Escape that you wanted but I could get you financed for a 2010 Dodge Grand Caravan SE. I was more then happy to be approved for anything as I had no vehicle whatsoever! So She stated that she could meet us in that am after a meeting she had to pick us up to see the van and be sure that it was what I wanted!! On December 5th I woke up at exactly 8 am Krystal called me and said Good Morning Miss Jackie!! I am going to have Uncle Tom come get you he should be there around 10:30-10:45 ok? I said absolutely I cant wait to meet you! I am so thankful and so excited! Exactly at 10:30 Uncle Tom was there and greeted us with pleasant conversation and a very friendly ride to the dealership! I would recommend Kruse Motors to my friends, my family anyone who is looking for friendly, family orientated, caring, amazing and incredible people!. Uncle Tom told me one thing that stood out! the best thing to do, is to do the right thing first so as not to have to fix a mistake! So I get to the dealership and I am greeted by Krystal and she gave the most beautiful warm loving hug! she was personable, empathetic, amazing and just a complete delight. I sit down and she said to me there has been a change of plans. I was so confused as I went there looking for this van. On the table set a special Chevrolet key, she said as you can see I have sitting on the desk in front of me a special key that has a chevy emblem on it not a dodge, She continued to explain that when she had tried to start the van and bring it to the front for me there was an more damage to the tailgate and there was no way she would sell me that! so she made sure that my finance company would cover the cost of this new car for me and even made sure the cars price was set low enough to be in my budget range! I instantly cried, never and I mean never have I ever had someone go so far out to make sure that I was ok and on top of that the truth is I wanted a suv, I wanted a 4x4, I wanted low miles, I wanted reliable, I wanted safe, this vehicle I couldn't have even pulled from my dreams! Its more then I ever wanted, its more then I ever imagined! today I had more then angels watching out for me!! I Will do all my business with Kruse Motors, I will always keep in contact with Krystal as she made a forever friend! and Uncle Tom ( he has more family lol ) What an amazing experience! How can you even put into words the feelings and emotions and everything that you go through when you actually buy your first ever car! I signed all my papers today, as I drove away I had to fight the tears that wanted to stream from my eyes! I have never felt happiness like that.

I've purchased a couple vehicles here and have been treated well and received a fair deal. There…read morewere some mechanical issues with the recent vehicle but these were handled and resolved fairly. I have also had various service and maintenance done at the service center and they have always done a very good job at a good price. Not overly speedy but I'm aware when I come in how long it will take (and they have "fresh baked" cookies while you are waiting :-)

Too many surprises to post. The dealer even used "these are good people. Let's give them a good…read moredeal." Good luck

A $130 dollar part ended up being a final bill of $870 dollars to fix a simple temp gauge all…read morelabor. Do you think the employees are seeing any of that? Laughable. Just lining their pockets with your money. They couldn't even throw in a free oil change. Only in emergencies would I ever bring my vehicle back

My Used Ram 1500 had a damaged Keyfob and I wasn't able to start it and was stranded at a…read morecampground. RedHead Nick in the service dept. recommended a tow service to get my truck to their facility in Marshall . I wasn't there for more then 1/2 hr and I was out the door. Thank You Nick & the rest of the crew. It saved my first trip to that part of the state.

Would give 7 stars out 5 if I could. My husband and I just…read morebought a used truck and my husband travelled across country via plane to pick it up. Ben and the staff at Jay Malone went out of their way to make sure we were taken care of. They picked him up from the airport and drove him the 1.5 hours to the dealership. No games, no bait and switch, the truck was priced more than fairly. The first thing this very honest dealer did was put a 9 page CARFAX report on the table for my husband to read about the truck's history. We do our research anyway beforehand and the truck has an immaculate history. The dealership had the truck detailed to a level where it appeared and smelled brand new. It was a breeze to complete the paperwork (less than an hour). We paid cash in full. The entire staff congratulated him and asked if they could do anything else to make his day easier. My husband was on the road in our new truck, driving back the 1600 miles to Maine! The one star reviews here are confusing as heck - can't imagine this dealership being even remotely bad and we've dealt with some bad ones in the past. Seems like most of the one star reviews here are from people with extremely bad credit and aren't upfront about it.

I had a pretty great experience buying here with sales guy Kyle, and was in contact with him alot…read morein the few days before I made the 3 hour trip, got a pretty good deal and a beautiful truck and always prompt to return my calls even when they were super busy, I would do business here again