Upon arrival in Zermatt we decided upon a somewhat low-key dinner located in our hotel. The…read moreambiance is fine and we were seated promptly. It was all downhill from there. Service was unusually slow even by Swiss standards. Our server and his colleagues were unusually attentive to other families around us, and it took over twenty minutes to order drinks. Upon ordering, they brought the wrong wine twice without apology.
Then, the pours were skimpy to say the least. The food was very good, which is unfortunate given the horrible service. The attitude was the worst, like they were doing us a favor by serving our family of three women, and they never apologized nor did we get what we asked for. The venison, foie gras, and creme brûlée were very good. I wish I tried the chocolate soufflé but nobody advised that it was an option until we were already fed up with the disappointing service. We won't be back.