Complete shambles. They left my house unsecured overnight because they did not coordinate the locks…read moreto be fitted on the day of the door installation (which resulted in emergency locks having to be fitted the next day). They also supplied a bespoke entrance system, which simply doesn't work. Plus, they processed the order for the entrance system incorrectly and have over charged me for the monitors, with no indication of when I will be receiving the refund (which they acknowledge is due). Finally, I ordered new door furniture. None of it matched despite purporting to be in the same finish and they completely omitted one aspect which I am am still waiting for. The worst supplier experience I have had in a very long time.

After a building burglary, we selected Banham to install building-wide CCTV, which has just been…read morecompleted. I'm really happy with the outcome. The installation engineer (M Walshe), in particular, really exceeded my expectations. There were a few uncertain technical issues when installation began - Mark discussed with me and came up with an alternate solution (better than what I'd originally proposed) and was able to adjust the quote and bring in the additional equipment needed the next day. It was a pretty stress-free installation - Mark did everything and left hardly a trace - Very clean, neat, and tidy work. The CCTV app for viewing works really well, and I'm able to share viewing permissions with others in the building, but choose exactly what permissions they get (for example, live view only of only those cameras I select).

Fantastic service and value. Broken gear box on a UPVC back door call out on a Saturday. Very…read morereasonable value and no nonsense. Had all the parts needed in the van. They even adjusted my doors so that it doesn't break again. 100% recommended.

I needed to change my locks,I contacted 539 Security,They…read morearrived within 30 mins,The service was 1st class,& at a very reasonable price,I would highly recommend this company P.Honey

I called these people with the hope that they could help me with my burglar alarm, which would not…read moreswitch off. The guy there was so unbelievably rude and nasty to me for no reason at all. He even called me back later "by accident" and asked how my alarm was and when I told him what was wrong and asked what I could do about it he told me to "take a 4 year apprenticeship". He obviously did not want my business, he obviously did not want to be normal human being. If you are looking for someone to sort out your alarm do not use this company!

Very similar to the above posting. You might hope that someone working for a company that sells…read moresecurity alarms would be aware that people are usually only going to be calling up in a state of some distress. Either their alarm is going off and they don't know why, or it won't come on and they're anxious. So quite why their telephone answering staff are so monumentally rude is mysterious. I fully accept that I do not know as much about alarms as them, but that's why I'm calling them! I have no experience of any other firms, but if anything goes wrong, you really don't want to be with Hillis.