I had an underground bees' nest that I needed removed. Mike came out that day and eliminated them…read more Great service and price.

I have had a few different companies in the past, none as thorough as this one. I had an issue with…read moremice and also a newer issue with ants in the house. Mike is very personable, friendly and very knowledgeable, he definitely knows what he is doing and explains everything to you and why he is doing it. I would highly recommend him to anyone with pest issues. Also so far my issues seem to be resolved but he tells you to call him if something comes up. Very glad I found him and his company.

I feel very relieved and happy that I used Advanced Pest Innovations, located in Spencer, MA. (I…read morelive in northern Rhode Island.) I initially looked at companies nearby, and then I decided to look at Advanced Pest Innovations. Yelpers gave him very positive reviews. Steve is a very nice, normal, down-to-earth individual. He listened to everything I had to say, and he answered all my questions. He explained the process in simple-to-understand detail and also left a printed sheet with more information on it. I like that he did not speak "down" to me. He seems to be a very intelligent person and a caring individual. The price, imo, was extremely reasonable because he sprayed outside and inside my house. If Yelp allowed 100-stars review, I'd definitely give this company 100 stars!

This is another true company who has your back as a client of theirs…read more When i called them out to spray my bee nest issue, they observed the area and we came together to the conclusion that we had already solved our own bee issue ourselves. They did address my mouse and chipmunk concerns as we had some intruders recently and as well they were able to locate exact access points and see an opening in use by a chipmunk. They sealed all of our concerns beautifully and cost efficiently. As well as covering our rodent concerns, they did a spray of our house exterior for any crawling insects, which is a 3 month durability and will protect against any insects trying to crawl in. We did see a centipede recently and the ants have been out and about recently with weather warming up. As well as them spotting carpenter ants in abundance, this spray resolved any concerns about these bugs wreaking havoc for a few months at least. Overall, the quote for the original service was great but unnecessary. The work completed was under the original service price and i ended the day with no pest concerns, and as a happy customer who the company listened to, explained and pointed out direct spots and how to move forward with various solutions. Highly recommended this company for all of your potential pest concerns and as i asked them, they do not harm any pests. Call these guys for your mice, mosquito, tick, bee/wasp or any other pest management issues. They handle it all with a smile and a bee suit if need be! I want to note they were very pleasant to work with as well and went above and beyond to meet my specific timeline and needs. Living in New England, weather makes scheduling outdoor work a little difficult for companies and clients. When a company tries to help a client and goes above and beyond to keep trying to resolve the weather interrupted scheduling, you have found a trustworthy and honest company. Highly recommend! Thank you again!

1 star is too high of a rating, but Yelp doesn't let you give 0 stars. If you are even considering…read moredoing business with Terminix, don't! Run as fast as you possibly can. I have been calling Terminix every day for a month now to cancel a contract that I didn't even sign. They are charging me monthly fees for a termite service when all I wanted was to have a squirrel removed from my wall. The tech also duct taped a trap to my wall to "keep the squirrel out." The squirrel has since ripped it down and is keeping my kids up at night by running through the walls of my home. They charged me $3,000 for this. They are also charging me $112 a month for termite removal... I don't have termites. I have been told that the manager, Brett Elfstrom, will be calling me to fix this. He has not done so. This company is a complete and total scam. I will be pursuing this with my lawyer.

I would give less of a rating if allowed. I called for service and got an appointment for the next…read moreday. No one ever showed up or called. I called the number and they said the technician was running behind and he would call me to see if he could still come or to set another date. 2 hours later still no call. I call Terminix again, I was put on hold for a few minutes and the lady came back and said the same tech told her that he had Covid. She said she again left messages for the the supervisor (who I'm sure I won't hear from, again). Do yourself a favor, save your time and save your money and do what I'm about to do, and that's call another company.

We used Alex and Mass Bay Wildlife Management in Foxborough, MA to take care of a squirrel problem…read morea couple of years ago. Recently, we decided to sign a yealy contract with the company when we were having some mice and hornet/wasps issues. They return emails promptly and set up appointments quickly. Their staff is professional, timely, and explain what they are doing patiently. I have been very satisfied with their services.

We lived for years without mice, then one day they we found evidence in our basement and kitchen…read more After several frustrating days and sleepless nights trying to take care of it myself, I broke down and called Mass Bay. And this is where the story takes a positive turn. Signed up online and received a text with a link of who was coming and what day. Included information of what was going to be performed and how much. On the day of the appointment, my daughter let the technician in and I immediately found him to be polite, professional, and naturally friendly to my dog. I was instantly put at ease. Having never had to use a pest service, I was concerned about who would be going through my house and this poor soul had to crawl and climb all over a completely turned upside-down house, on a hot July day. Every step of the way he was a bevy of information and empathy. I was quite comfortable having him move about my house without me, he earned my complete trust. He set some bait and traps and had immediate results the evening after the first visit. He returned 2 weeks later to clear the traps (3 kills!) and seal up the outside. And since Mass Bay completed their work, no mice! In terms of value, the price was in the 3 figures. What would you pay for peace of mind? Mass Bay's options and pricing seemed fair and I will consider setting up a yearly contract with them, again for that peace of mind. I also learned quite a bit about mice in general, which was a nice add. I like when people geek out about their work, it's a good sign of happy employees. Happy employees do excellent work. MassBay was truly excellent.

Came a day early. Dusted for yellow jackets before contractor showed up to install an aluminum HP…read moreramp. all set. $200 to dust. No nest removal needed.

Dan the pest man is the best. He was timely, fair-priced and straight-forward. Did not waste my…read moretime and absolutely didn't try and upsell me on things I didn't need. We bought a place that was empty for years and riddled with mice, squirrels and other vermin. Dan did not waste my time, fixed my problem and helped with an insane amount of much needed-cleanup. High-quality, speedy service that fixed our scary basement, and made our old abandoned house look like new construction.

Classic door to door high pressure sales tactics. Sales rep wouldn't take no for an answer. After…read morefurther reading of reviews on Glass Door, you decide whether you want to sign up.

They cancelled an appointment in April - just having signed a new contract that would have them…read morecome out MORE frequently - - not that bugs are an issue in MAY and JUNE! Never communicated other than to cancel and never reshcedule When contacted - they gave a $15 refund after missing TWO MONTHS! Seriously!!!! THEN they tell me they will schedule me for June and then AUGUST - - so ONCE in the summer months... canceling this shitty service

I have use Corey for woodpeckers and also for mice. He is amazing! He is kind and reassuring and…read moregets the job done for a reasonable price. He is quick to respond to questions and gets to the location to have work done as soon as he can. He's truly wonderful! I wouldn't trust anyone else to deal with critters on my house property other than him! Corey is the best.

Found a huge wasp nest in the tree in front of our house the other day. I was grateful that Corey…read moreresponded promptly, showed up in a timely manner, and charged a fair price. Thanks, Corey!