I had to find a new vet since I moved to a new area. This place was recommended to me and so far…read moreI'm very happy with the decision. I got my dog during covid times and was never allowed to be with him during his appointment or anytime after that at my last vet. I was so happy this place allowed me to go back with my dog. The people in the back were really friendly. The people in the front were very busy and didn't even acknowledge when I greeted them goodbye. It seemed like 3 of the 4 ish people sitting in the front are just taking calls and doing appointments, which surprised me they had them sitting up front in the lobby. I think the front-end customer service could be better. They do have service plans for the animals and I did sign up for that. I hope it is worth it as it was spendy (as all of them are, but my dog's health is worth it) and now they have increased the prices. I'm glad I paid in full for the year before the prices increased. Again, the care he received thus far was great.

I had an elderly cat who needed a lot of care towards the end of her life. The care she received at…read moreVet Partners definitely extended her life, by years even I think, and greatly improved the quality of it. The offices are always warm and inviting and clean. The staff is always so responsive and accommodating and kind. The pricing is fair and transparent with care packages available to help with pets who may need some extra help. And when the time came to say goodbye to my cat, the process was handled with gentleness and dignity. I have had a lot of negative experiences with other veterinary practices over the years which made me really nervous about finding a good doctor when I moved to a new area - I feel really lucky to have found Vet Partners and will trust any animal of mine to their top-notch care.

I came in today to get an annual physical and rabies shot for my cat. I arrived 15-20 minutes…read moreearly. The business is listed to close at 6 PM. I sat in a room way past my appointment time of 5:30 pm! And I still had not been seen by the vet. I decided to leave. I will not be coming back. I had an extremely bad experience here. They were not communicative at all!

I Live in Minnetonka and I know VCA has plenty of other locations but I always go to the one in…read moreBloomington since day one of me having pets (cats) and now I have my lovely Tina the Chihuahua. They take good care of her, even long before her I had two cats Tintin and Mechee those two always got sick they were hood cats lol roaming around neighborhood always catching something and VCA always fixed them right up! Now with Tina I spoil her and make sure she is taken care of she is my 6 yr old baby. (she hates it here because she hates needles and getting her temp) but I see how they treat Tina even when she gets a big headed temper they keep there cool with her and try to make her as calm as possible! They have online tools to book appointments and reminders as well! They also do CareCredit in those emergencies situations

We have always brought our cats to this pet hospital over the years and felt that we received good…read morecare. A couple days ago we brought our two senior cats in for wellness exams. We hadn't taken them to the vet in several years because they are strictly indoor cats and were doing well. But now that they're older and one of them is seriously slowing down, we knew it was time to have them looked at. Our vet, Dr. Rachel, was very gentle and kind, answered all our questions, we never felt rushed at all. She presented a list of tests and their costs (less expensive than we anticipated!), and did not try to "sell" or pressure us into additional tests. It was very collaborative.

5 stars just for Dr. Hana and all the techs. I have a menagerie of pets, a few of which are getting…read moreup there in age and tend to have recurrent health issues. Dr. Hana is always so thorough and on her game, as are the techs. They were able to see my dog ASAP after he had a random seizure one day. They were ready for us when I pulled up and worked like a well-oiled machine. The office is small but they have a good system going where you check in from the car and then they tell you when to come in (which is usually right away). Office/rooms are always clean. They seem to be a little on the pricey side but that could very well be attributed to the level of care they provide AND the fact that they are well staffed and always have appointment availability, which is so rare these days.

Southdale Pet Hospital staff are tops in care, compassion, and medical know how. They provided my…read more10-year-old cat with loving care and diagnosis, plus treatment for her diabetes and a UTI. Not only that, but they were most helpful in explaining to me, her owner, the care she needed to assure her health into the future. They also taught me how to do insulin injections at home and provided food for her diabetes. Freyja is now home and feeling so much better, and so am I.

Southdale Pet Hospital has cared for every fur baby I've had since 1997. I cannot tell you how much…read moreI love the vets there. They're sweet, and kind toward the pups. We don't wait forever in the waiting room. They have handled end of life care for two of my Havanese. As devastating as that is, they have been so kind. They allowed me to stay in the room with my fur baby as long as I needed. It's the best place to handle one of the most difficult issues.

I am in-process of applying for a Patriot Assistance Dog and searching Yelp, this was one of the…read morerecommendations. This place is in my area and has had great reviews. I can see now why. I needed a letter and they needed to start a chart and everything went smoothly. I would highly recommend this service.

My husband and I have 3 cats and have been going to Lyndale Animal Hospital, working specifically…read morewith Dr. Koppy, for 14 years. I cannot recommend this team enough! They honestly love, love, love your pets like their own. Being a long-term client with multiple pets, we have been through so much and have felt so grateful to entrust our pets' care to these wonderful, talented, and knowledgeable practitioners. We just had to say goodbye to our dear kitty, Brutus (14 years) after being diagnosed 4.5 months earlier with Stage 4 Kidney Disease. Dr. Koppy had seen him through everything since we adopted him: regular checkups, hematomas, luxating patella surgery, and this disease. Everyone from the receptionist to the vet techs to Dr. Koppy have continued to lead with expertise, compassion, and genuine care for our kitty, especially as we found treatments to work with his final illness. When Brutus was first diagnosed, my husband and I had so many questions and concerns and I was so grateful to have Dr. Koppy address every single one with patience, kindness, and understanding. I never once felt rushed or like just another client. Dr. Koppy and her team support guardians of pets as much as the pets themselves. They even brought us in to learn how to give Sub-cutaneous fluids at home. Dr. Koppy comforted us in letting us know that even though his kidneys were ill and we had to add supplements and medications, our kitty wasn't experiencing any pain as we managed his symptoms. When Brutus took a turn for the worst practically overnight (which Dr. Koppy prepared us for well ahead of time), I tried to get him in for an appointment at the clinic the day of. When I described his symptoms, they were very adamant that he needed to get seen even if it wasn't by them. They didn't have openings but put Brutus as #1 priority on the waitlist for the day and also directed me to a clinic that could have openings. Dr. Koppy called me several times that morning as well to talk through what was happening and what her recommendations and thoughts were, even though she couldn't examine him in person herself. I am so glad they did all of this because my cat was starting to suffer significantly and quickly. We were able to see the recommended clinic to get the necessary tests needed to confirm that it was time to prevent him from suffering any more. He went peacefully at home that evening in large part because of their concerns and recommendations. The staff respectfully checked in on us with a card and phone call. This experience has only deepened our relationship with LAH. I know whatever comes our way for our 2 remaining cats (17 yo and 10 yo), I can trust that Dr. Koppy and the Lyndale Animal Hospital team will continue to do everything they can to ensure their health, well-being, and dignity as they lead the fullest lives they can. Thank you to everyone for supporting us during the good and the challenging times.

Very poor service. I called to request refills for my rescue pup medication. I had 3 refills left…read moreon 4 medications. and they would not honor them without an office visit. I would understand if they needed to be renewed but that was not the case. I called back a second time to see if I could talk with a supervisor, or a Doctor. they put me on hold. When they came back to the line, I was told that the office manager was on a lunch break and will call you back. They took my number. I never received a call back.

This place is amazing. My kitty was so sick and it was terrifying. They never gave up on him and…read morehis health is better than it's ever been. Everyone there is so kind, knowledgeable and helpful. They make me feel so safe knowing they're there for my guy.

I would give zero stars if possible. I called them late on Sunday night, 7/19, because our dog had…read moresuddenly started stumbling around and could not open his eyes. It seemed like he was having trouble breathing. They refused to let me come in with him. I told them I think my dog is dying and they seemed to have no compassion and basically said there wouldn't be anything they could do anyway. I can understand it might have been better to go somewhere that has 24-hour monitoring/hospitalization, but I didn't know that at the time. It was the complete lack of empathy and caring to explain that has me leaving this review. It's like they just wanted me to get off the phone. And our dog died the next morning. Rest in peace, Vinny

The staff was great. they get a 5. The VET only gets about a three…read more I left the clinic hoping our dog would be ok (survive) till we could get our dog to a vet on Monday morning, Thankfully the dog did make it to Monday. The dog isn't very good yet, but it looks like it will survive in spite of the care at this clinic.

Have brought my dogs here for years and have always been impressed by the caring workers and the…read moreexplanations they give. I have seen several of their vets and their techs and they make me and my dog feel welcome and comfortable. In general wait times are typical and it is evident that all the workers adore pets. I also appreciate how they work to distract my dog for shots (licking peanut butter) and always provide treats to help the dogs feel more at ease.

I love Lakeville Family Pet Clinic! They are always so kind and helpful. Inquiries are answered…read morequickly and appointments are straight to the point, easy, and they are always so good with my cats. They have also been very flexible with me, which I appreciate so much. I have a cat that is not very easy to get into a carrier and they have been able to accommodate me when I needed to come either a little earlier or later. When I had to make a very hard decision to say goodbye to my senior cat, they showed the most sincere and genuine kindness towards me and hugged me while I cried. They truly care about you and your pets.

I take my 18 year old cat Kiki here and love it! They can always get me in at a convenient time,…read moreand they don't try and over charge me like other vets!!

Nero had to be brought back since his skin condition worsened, more scabs and hair loss. We did not…read moreknow if it was allergies or a parasite so we were unable to see Dr. G, and saw another Vet there. She was not all that helpful, did a skin scrape and the test came back negative for parasites thank goodness. The one thing she did not do was run a backlight over Nero for ringworms/roundworms. Also she was unable to give other solution but to put him on antibiotics. Also we saw them within a week's time frame and they still charged us a fee even though we asked if its a follow up. Since the antibiotics failed to help his skin condition, we decided to take him to another vet instead that was able to fight the cells that was causing his skin to scab and lose hair. Will not be returning to Best Friends :(