Friendly and easy to use for banking. Had the kids open their first bank account here when they…read moregot their first job. The account representative took time to provide education for the kids about keeping track of the account and balancing deposits and debits regularly. Been a good banking experience.

While living in Lewisville, then Carrollton Credit Union of Texas was super convenient. After…read moremoving to Fort Worth I discovered they don't have branches in Tarrant County. I checked out the different credit unions here and I made a really good choice with this credit union. The only downside is that they run your credit to open the account so of course that sits on your credit report for 2 years. On the upside the staff in Burleson is friendly and professional and they have plenty of convenient locations. Just so you know, if you open savings only you do not get an ATM card. You will probably want to bring much more but the opening balance requirement is only the $5.00 that makes you a member.

Would never do business with this credit union again. It is It is hard to deal with the insurance…read moreend of a vehicle that's a complete loss. They added insurance to a totalled vehicle and their web site is not user friendly. I have sent them multiple copies that they never received.

This banking team is wonderful. They are welcoming, warm, knowledgeable and professional. They care…read moreand it shows! Keep shining bright!

Chase has been a rock for me and my wife. Per incom goes up and down like a yo-yo. we are not high…read moredollar people, but Chase has always been there for us. Thanks, guys and ladies for your help when it's been needed. Chase is a world bank, looking after big And little people. Many thanks guys and gal, for your consistent service to the little guy, as well as the biggest of businesses. Our local bank on the north-west of Burleson, Texas - You are a rock! Thanks for your consistency for this client. JKY Burleson, Texas

Went in to do two things with my account and Miss Neika is sooooooo nice. I love going in and…read moreseeing her. She is the best!

I have looked for banks for a while now since I moved from Oklahoma to Texas. I have not found a…read moremore helpful and friendlier bank than these people. They are very discreet about giving out your info as a matter of fact they will NOT I feel this is a safe place to bank or only mention great customer service.

Would be nice if they are closed due to the weather to post a sign. Lost my debit card, rent is due…read moreand they have been closed for two days. Cannot afford a late fee so will be evicted. If they had let people know the day before I could have withdrawn some cash

I've been with BOA for years and have not had any problems, breaches, or set backs. Some like them…read more& some don't. I've been treated well so thumbs up !

Inside service is always great, and tellers are very friendly as they should be. I've been with…read moreBOA for many years, I've always relied on them for all my banking needs and will continue to do so.

I had called before I went into the bank together information on the bank. I liked what I heard …read more I went ln shortly afterwards and was greeted by a very nice representative. I opened an account and the representative was very professional. I was introduced to the bank manager that welcomed me and made me feel apart of the bank family. Service has been more than expected.

I was told my new debit card was ordered and it only take 14 days it was ordered 11 February here…read moreit's the 5th of March had to cancel vacation they said it's the mail service getting ready to go to new bank. I was not only person that has had this problem in badaxe mi.i was told by a past employee that it sits on a desk yes it was ordered but but form never go sent out !

This is no longer BBVA it is now PNC when it was BBVA it was a good bank PNC is not a good bank. I…read moream trying to find a better bank in the Johnson County area. I wish they had never sold out to PNC.

Just came in for a simple problem and the bankers were amazing ! But the woman who works behind the…read morewithdrawal / deposit desk was so rude !! I'm a younger dude and I'm not very savvy with how baking all the ins and outs of banking work . It was very discouraging experience at first and almost made me feel so stupid that I wanted to walk out . I went back and talked to the gentleman and woman who immediately greet you and they were so much better . Not sure if she was just having a bad day and I caught a misrepresentation of her character .

The staff inside the branch is totally fine... however the Call Center is NOT. I say this kindly…read morebecause ideally with my schedule I check my bank book over the phone mostly at night. Sometimes after hours, I may have a question when it isn't business hours . The automated system will offer a call back to your phone, if the Individual doesn't want to stay stay on hold, I select this option. This never happens. I never get a call back, which is why I finally decided to leave the Credit Union, after only 2 months! Many other reasons too. When I ask questions over the phone, I'm given vague answers by the agents on the call center line. Very unprofessional, and unknowledgeable., unhelpful, it's very frustrating that I have to go into the branch to get my help from an agent that knows what they're doing. That's why I've decided to leave Members Credit Union because I need a more reliable service that can provide better service over the phone.

I started banking with them 1989. Never a problem. Great people and great service. I bank with…read morethem, Wells Fargo, BOA and Members is the best