Recently acquired new car loan from PNC and needed to visit in-person. Locally in Florence across…read morefrom Florence Mall. My first time here, inside lobby is clean, new looking, and straight to point. There was a customer service person seated directly as enter lobby. She answers questions and directs in right direction. This is first bank I've encountered this type position and it was truly an amazing idea. She helped me get my problem resolved quickly without waiting on banker or teller. Customer service is top notch at this location. Smaller bank w two tellers, one banker at peak business time.

Couldn't be happier! Kind, courteous and helpful every time I have needed them. I have had…read morenumerous accounts with them.... checking/savings, auto loans and mortgage. Very competitive in their rates and easy to work with! I would highly recommend them to you.

Again visited the branch on a by st! Just needed to change my benefactor to my trustee. They sent…read moreme to inept customer service rep that was afraid to help me earlier in the week! And do you think I have confidence in the person . However her supervisor said that she is the best! lol and this supervisor sent me to someone that has not been trained on my needs!

I have been banking with this bank since I moved to SC in 2014. I have been to all branch locations…read morein Florence and have been to branches in Lake City and Timmonville. Staff is always professional and helpful at all branches. The staff at the Turberville branch have always been polite and professional when assisting me over the phone as well...

I give it two stars because the traditional banking experience is good, but the online banking…read morefeatures are not! The website says 24/7 online banking, but some features are not available after certain hours. If you use online banking a lot, find another bank. You cant access transferred funds after hours. For example, suppose you have $1000 in account A and $10 in account B. Account A, is not associated with a debit card, but Account B is. Now suppose you and your family go out to eat one Friday night, but you forgot to transfer money into account B because you had a busy work day. You order your meal, eat, and now its time to pay. You give the waiter your debit card, but when he swipes it.. it reads declined. "no problem, I have online banking," you say. You proceed to transfer funds from Account A to Account B online.... Oh no! Because you are making a transfer after banking hours the money won't show up in Account B until tomorrow morning. Looks like you will be washing dishes that night! If I were online banking with another bank, I wouldn't be in this predicament. Whoever is in charge of the online banking features needs to stay up-to-date with the competition.

*The monthly fee is too high. *Was not able to access my…read moreaccount via my debit card. *Customer service is closed after 2000 hrs. No perks for being a customer.

Do not go to this bank. My parents have been with them since it was Pee Dee State bank and after my…read moremother's dementia diagnosis, I needed to use the overage for the first time ever. I was told by Brenda that worked there that everything was set up for me to use it. I used it for one month then the next month after it had been paid back I needed to use it again and the branch manager, I cannot pronounce her name, this time told me I had to call daily to see if we were allowed to use it. They are liars. If you go there, you go at your own risk. I have closed every account and will not pay them back a dime. They can rot.

ZERO STARS! This bank as well as Sumter is a joke. Service is terrible. Some of their policies…read moremake absolutely no sense to me. What do you mean I cannot make a payment on my app bc I am behind on my car payment and that I have to call or pay in person? It's like playing Russian roulette trying to get someone on the phone without an attitude and the wait time to get someone on the phone is ridiculous. I have waited up to about 30 minutes and until the system hung me up. I am fed up paying $675/month on a raggedy vehicle and in the past 2 years of paying i have only paid $5800 on the car itself but overall I have paid $16,400. A $33,000 car. In my opinion, it's robbery. I had a good Credit score until I started dealing with this bank. I also do not recommend Legacy Dodge. They sold me a new car that had to spend months in and out of their shop straight out the gate. I will never have another jeep. I will never use Legacy again. I will never use SAFE again. Every time I hear "Have a SAFE day I feel like it's their way of saying flunk you.

I Bank At Safe Federal Credit Union In Coulumbia, SC. It Is An Awesome Credit Union. I Have Had My…read moreAccount With Them Since 2006. I Strongly Recommend This Credit Union, Sincerely, Debra K Sparks

The worst bank in the history of banking... first yrs ago opened a cc on me fraudulently then now…read moream wanna charge 10 pet cash of a check because I'm not with their crappy price guarding bank. The male teller is rude and racist along with his band of co workers and slow as hell . You'd be better off at tge post office ​

The best bank in Florence, South Carolina, no doubt about it. Friendly and helpful staff.read more

I cannot say enough great things about Leigh Ann at Anderson Brothers Bank. My debit card was…read morecompromised on a Friday while I was working a 12-hour shift at the hospital, with no way to make it to the bank before closing--and I was supposed to leave town the very next morning. Not only did Leigh Ann immediately take care of securing my account and resolving the issue, but she went far above and beyond. She personally made me a new card and drove all the way to McLeod to hand-deliver it to me at work--completely unexpected--so I wouldn't be stressed or without access to my money for the weekend. That level of care, initiative, and genuine concern is rare!! This is exactly why I continue to bank with Anderson Brothers. Leigh Ann truly sets the standard for exceptional customer service.

The Cashua Branch of Anderson Brothers in Florence SC should be the Branch of the Year. They are…read morethe most professional, caring baking team I've experienced in several years....their service is way above the norm! Thank y'all so much for all your assistance when I needed to envoke my sister's POA and complete her banking from Tennessee. Y'all are the Best!