I have banked here for several years, and it has been a great experience!…read more I don't live close to Bellevue, so I don't come in very often. Every time I do, there is a short line that moves quickly. The customer service is always great, they are always able to fulfill every request! I often call in advance, to make sure I can get what I need, and it is easy to get a hold of a representative over the phone as well. The inside of this location is nice and quiet, and professional. There are bathrooms, which are kept clean. Overall, I've had a great experience banking here, and have you even found the best rate for my mortgage a few years ago! Highly recommend banking with NFCU.

Thank you "Heidi" you were so nice, friendly, approachable..yet professional! I was so impressed by…read moreyour thorough presentation on my nephew's account ..he left there feeling confident and thankful for your patience..you explained all his benefits and process in a very understandable way..the credit union was very inviting and relaxing ..the quality of the service was a 10! Thank you so much!

IF USING MOBILE DEPOSIT is important to you, Take Note: You are required to have a minimum balance…read moreof $300 to make mobile deposits! (Yes, even for a senior over age 60.) When I closed my account I told them, other banks don't do that. A Ridiculous Policy, especially for a Credit Union! After 5 years as a member, I CLOSED BOTH my accounts and went elsewhere. Now I'm with one of the many banks who have no minimum for using mobile deposit.

Centris sold our out to Doevenmuele (DVM)…read more Centris had to know that DVM is the worst and most vicious mortgage company ever. DVM constantly tries to take our home by not applying our payments to the mortgage--then charging us attorney fees when they have their attorney send a letter to say we're late. And that they're taking our home! And DVM never answers their phones. Several times I was on hold over 30 minutes. Next thing I know, the calls are disconnected. Have been in a constant cycle of this since Centris FCU sold us out.

Helpful teller and management staff at the HYvee location in Papillion and when aome.issues arose…read morewith my account the Papillion branch was very supportive and quick with solving the problem. Highly recommend

Please do not bank with Cobalt Credit Union. They don't go above and beyond to make banking easy…read moreand convenient for you, only for themselves. They seem to have trouble following privacy regulations as they closed my daughters account without her consent simply because her Father's name was on the account and we had requested closing accounts he had that in no way included her, in writing! They were negligent and verifying whose names were on the accounts and just closed everything! Then after making this major mistake, took the easiest path for them to correct it and I quote, so it's less work for our employees." So after making this tremendous error, they were more concerned about fixing it in a way easiest for them, and accuracy was of no concern. We lost money for their convenience.

It's a bank. What else is there to say really? The staff is great and always super nice.read more

Excellent customer service! They work hard to make your dreams come true. They don't just do the…read moreroutine bank work. They see your specific needs and then find innovative solutions! Love this bank.

This is my favorite bank in town! The tellers are wonderful and the management is very helpful! I…read morewouldn't want to go anywhere else! The Diamond Secure account is amazing with cell phone protection and identity theft protection for only $4.00 a month! That's an AWESOME deal!!

terrible customer service. Impossible to get a hold of them over the phone, have to go to the bank…read morejust to talk to anyone about my account.

I needed to deposit a check. There was only one teller working so it took 30 minutes to get…read moreservice. Then, because of a name change - one THEY already knew about because they had my marriage certificate on file - AND after an hour wait, they would not deposit it. I had received the check as a severance payment from a company I no longer worked for, and they still had my former last name on the check. I ended up going to the Wells Fargo in Regency. They were able to easily confirm who I was and made sure the check would go through with the bank who had issued the check. Needless to say, I will not be going back to the Papillion branch of Wells Fargo.

Great overall experience. Have worked with personal banker Kelly Campochiaro for the past 6…read moremonths; she's incredibly professional, friendly and knowledgeable about all things FNBO. Whenever I work with her or any of the other employees at this FNBO branch it's always a positive experience. Highly recommend.

This location is usually pretty fast and the staff is always nice and helpful…read more I never have any issues with banking here... unlike the other bank I'm forced to use :(

Kalil is such an outstanding teller. Every time I come in morning, noon or night this sweet woman…read morehas a smile on her face. She is always quick and ready when I get there.