We have always used Beacon Federal Credit Union. I like the friendliness of the staff. Always…read moregreeted when I walk in. When purchasing our home, they were very helpful and kind. They have the best rates for extended warranties on vehicles.

Sharon and the entire staff are just as helpful as can be, either on the phone or in person.read more

They are always super nice and helpful. Today I went in with a problem I was not able to solve. The…read morelady attempted to help me and tried and tried with the same results I had. Rather than say, ohh well, I don't know what to do.She immediately called a higher up supervisor who was able to manage the problem on his end. I have never had a bad experience with this credit union!

I set up auto-withdrawal some time ago and never gave it another thought. GCEFCU made it easy…read more These folks are fantastic.

This bank is just fine. I found my 14 year banker, Linda Fort at thsi branch. She's very…read moreknowledgeable and steered me in a great direction for all this time. She is now at the Nasa Rd 1 location after Hurricane Harvey.

The customer service at this branch is terrible. I would not recommend banking with Frost Bank…read more Avoid this particular location if you are African American. Very disappointed.

Shout to Nickie Prelow at the Kemah, TX location who helped me with breaking a bill so I would have…read moresome money for a garage sale I was participating in tomorrow morning. I told her my mother banked with them so she gave me her card and we chatted about accounts and their referral program. Thank

I've been using this Woodforest for just over a year. I've always found the staff to be friendly…read moreand warm. Eric Cruz is always helpful, but they all are and they all seem to enjoy interacting with their customers. I'm recognized by name when I approach and they are always friendly to my children. Over this past year some have even gotten to know me a little bit. This Woodforest location is the definition of personable banking.

I bank at the San Felipe location. I am so happy with them. Always so helpful! Shout out to…read moreAda...always a pleasure.

This is a fantastic small regional bank with a number of locations in the Houston area. The head…read moreof this branch location, Pepper, is wonderful and has a highly trained staff that all provide excellent customer service. The interior features no lines in which you are forced to stand. Instead, there are multiple nice leather couches and chairs with numerous forms of entertainment available such as market news channels playing on the TVs, newspapers (such as the Wall Street Journal) available to read, and a variety of magazines to peruse as well. Furthermore, their current money market rates are much more competitive than any other bank in town that I have seen. There are no ATM fees for any ATM I use as well. I highly recommend you try out this bank and see how much more pleasurable it is banking here compared to any of the big, national banks!

I deposited a insurance check from a claim due to the freeze. busted pipes flooded my downstairs,…read moreinsurance company mailed the check two weeks ago and it's been setting at Amegy bank since last Tuesday on Hold while mold is growing through out my house, the check cleared twice before going back on hold causing my checking account to go into overdraft charges that blocked me from using my debit card. I've been with Amegy bank for about 8 years plus and this is absolutely the worst experience I've ever had banking. And I've had my identity stolen twice..and this makes that look like a walk in the park.

If you are an alert & knowledgeable consumer of banking services, you can do alright with this…read moreregional bank. I actually use a different branch, but when I need a really helpful banker, my go-to guy is now the manager at this location. Ask for "Christian"; he is very good.

Terrible customer service. Specially the old lady in the front. Just rude and disrespectfulread more

Joel Stelling told me they would increase my HELOC. I believed him. 6 weeks later he told me no,…read morewith no reason given, and no counteroffer. Caused me a major problem as I was using the HELOC to finance a purchase. Shame on me for believing them, but shame on them for jerking my chain like this. Not a great ending to a 15 year banking relationship.