Among the worst banks I've had. The staff is pretty unprofessional and just their entire system is…read morebackward. The app is so inconvenient it takes you at least an hour to reset the password and the staff is most nonchalant to your concerns. The method of solving any problem of yours is most often "I can do it for you" - no. Your business hours are from 9-6 and my hours of living and operating from day to day spans far beyond those hours. I should be able to have the convenience of doing things on my own 24/7 - in a simple and convenient non hassle way! They need to step up with their banking, attitude and proactive methods of going about solving issues. In this location there is only one ATM machine and often have 4-5 people waiting to use it. Nothing spells inconvenience better than this location. I walked in to close my account today and Thank God. I will never be opening another. I'm a busy student and I need convenience and practical methods of dealing with my banking issues that arise in even the simplest things like resetting my password. When I told the personal banker that I needed to close my account, the only thing he could say was "can I ask why", and it wasn't exactly what he was saying, but more about how he said it, it came across like something he rehashed when going over his personal banker's manual 101 but in reality it sounded as if it lacked sincerity, empathy or concern- try again. Maybe If they seemed to care a bit more i would have considered staying. It wasn't surprising that when I went back to work my co-worker told me she cancelled her account over the same password issue earlier this morning. Seems to me that they could care less about customers leaving and that is very apparent. Deuces Wells. Never looking back.

This Wells Fargo Branch has been closed since Covid began. That I can accept however, the ATM…read moremachine very often cannot accept deposits? I sometimes go to the Tenafly Branch and there is a better chance of them accepting deposits but not always. I have started to use TD Bank. They are always convenient, have had live tellers to speak with through video phones. A number of residents in my building are fed up with Wells Fargo as well.

I researched banks in my area,, Englewood, and this one had the least amount of fees and…read morerestrictions. Their products were exceptional. Now the customer service, with Sandy, was off the hook!! She was naturally happy and helpful. She listened and responded with a high level of enthusiasm. The bank is open to 6 Monday through Friday.

Plenty of parking, helpful employees and decent hours. Rates on loans seem very good.read more

I always like that TD Banks are open on Sundays, even if their hours are limited. They have a drive…read morethru here and plenty of parking. No coin machine anymore but they do give you rolls for coins.

I had a very positive experience with Jeffrey at your Hackensack location next to the Burger King…read more I had a somewhat difficult situation that needed to be corrected with my ATM card. Jeffrey was pleasant, courteous and efficient while handling the situation.. He definitely deserves a raise. Sincerely, Theresa Perls- a satisfied customer

It is the most famous Bank in Korea. I am very proud to see this Bank in New York, New Jersey area…read more The bankers are very kind.

This place staffs the most pleasant people! I am always greeted in all directions when entering…read more Even the security is friendly. I really appreciate that they're still continuing operations in their location during the pandemic. They have placed notices of change in their business hours and they implemented extra plexi-glass panels for each teller station and cubicle for the safety of their employees and for their clients. Thank you for keeping it safe and staying open!

Always good service and friendly especially ones in New Jersey in Fort Lee…read more One in Queens not so much always long line and staffed are not that friendly Maybe it's because it's busier ?

First, State Farm has the worst online experience. They force you to do everything through the…read moreagent. Anna was my agent and was the most difficult and irresponsible agent, I have ever experienced. Never replies on time. Did not solve the inconsistencies in the monthly bill. My bill amount changed every month and kept on increasing. She is inefficient in solving at the right time and thus I ended up paying higher amounts every month in the hope that she will correct it and will get a refund. By the 4th month, the bill went up again and this time I had enough. Sent a text to her as a final attempt to solve. One week later and after multiple reminders, still no response. So goodbye State Farm and Anna. Checked Geico for quotes, got it for the one-third price than state farm and with better coverage options. Everything was done online in less than 30 minutes. No hassle to deal with inefficient agents.

I love this State Farm office! Anna is so kind and so helpful. I got my auto insurance,…read morehomeowners, life insurance and 401k all together. It was painless and she gave me a great rate and really did help me with everything I needed. She's the best!