There are NO words to thank the the PrimeLending team lead by Veronica "Ronnie" Platero; the team…read more worked on the refinancing of our home like no other company has in the past. Our family was dealing with COVID during all the refinancing process, and I ended with pneumonia; I did not have what it took to answer questions nor to deal anything, but PrimeLending took care of everything as of it was for a family member and not a client. This kind of service and treatment to customers is not easy to to find now a days. I, and my family, will forever be thankful to PrimeLending and Ronnie for doing and outstanding job.

Ronnie and her team gave us top tier customer service! We met with several lenders and this team…read morecompletely stood out from the rest! From beginning to end, the process was done in a quick, yet efficient way. We were first time home buyers so they gave us a very detailed breakdown of what we needed to bring in, how to send the information to them and they answered all our questions without any judgement at all! When we sat down with Ronnie, her expertise, knowledge, energy and charisma stood out from the rest! She gave us so many loan options, broke down each loan with their pros and cons and steered us in the right path to give us the best deal loan that no one could have beat! What made her and her team stand out from the rest was their customer service, strong work ethic, great loan options and experience! Thank you Ronnie and team for all the hard work and making this process go by so quick!

Very friendly, easy to talk to and extremely efficient. She made our first time experience stress…read morefree and honestly easy. Definitely recommend working with Valentina

Valentina Estes is very honest and up front and will go through every single detail about your loan…read morethat will leave you with little to no questions to ask. Before her I went to 3 other Mortgage Lenders that didn't put much interest on my loan, but as soon as we walked in to Valentina's office she made us feel important to her, any question I asked, she wouldn't answer without first moving numbers to give an accurate response. Her assistant Grace is wonderful, she is there for you 24/7 literally during the process. The Numbers she gave me were my final numbers, no surprises which is what we most look for.

They are really good. I was denied by the bank for a home loan. They helped me to get the loan. It…read morewas not easy but they help me to improve my credit, I had to pay some of my credit cards and collections. It took me 6 months to get it but it was worth it. I recommend them 100%.

From the owner: Buy your home with No Down. Lowest Rates in Town, Guaranteed.read more

I would never recommend using Sandra Valenzuela. She persisted that she do our personal home loan…read moreand made promises she never intended to keep. She acted selfishly and never considered us and how we would be effected. Our loan was for her benefit only. When I confronted her after we closed escrow she had her dad call me to handle the situation. I was besides myself. I thought I was dealing with an adult throughout this adult transaction. Unfortunately I was very mistaken. She has avoided me and has never tried to make the situation right. Very disappointing to say the least.

Lisa Winkler helped us with the purchase of our first home a few years back. The processes was…read moreseamless and she was in constant communication with us along the way. We were so surprised how easy it was because all we had heard was that buying a house was such a pain. Because the interest rates have been so low, we recently decided to contact her again to talk about refinancing our home. Lisa was able to get us a great rate (even lower than she had thought we were going to get) and again, she has blown us away. We had an appraiser at our house just a few days after initiating the process and we are due to close soon. We would not hesitate to recommend Lisa for any of your loan needs.