I had the worse experience in customer service at this place. I decided to come here to buy a watch after my amazing experience a year before at the New York location. I was attended by a woman named Paloma who was immediately rude and uninterested. I explained which watch I was looking for, which that didn't have but could order. I didn't mind as I really wanted it. She quoted me a price which I promptly jotted down and the reference for the watch. I left and returned to order and place the 10% ordering Payment and she had no idea she claimed who I was, after I might add of having me wait for 30 minutes. I tried to remind Paloma about our previous conversation and she basically suggested I was lying about the price quote and just about everything. I could not believe it. My friend and I could not believe this woman was being so nasty. Nevertheless, I really wanted the watch so I told her to that we could still put the order through, she told me we had to wait a couple of days as the market prices were going to increase. I said no problem and she wrote down all the informant said she would call on Monday.... Never got the call. I decided to go to a competitor to buy the watch and I am sure. Without a doubt that I will never walk into that shop again. Paloma was the most unprofessional shop attendant I have ever met in my life. It was a rather big purchase. I think she could have been just a little nice. Disappointed in this Wempe location read more