We've been here about 3 months now on HUD for rental assistance. My family lives in a 3 bedroom townhome. We love our home itself because it is nice and spacious on the inside but there are a few downsides. It is still base board heating so it's always comfortable downstairs and 80 upstairs and you can't close any vents so you have to adjust the whole thermostat which is annoying. The floor is also very creaky upstairs. Ours got brand new flooring before we moved in so maybe that's the problem but it's awful. It creaks so loud it's hard for our two babies to sleep through when my husband and I need to get things done upstairs. The main manager is awesome. She is very nice and helpful! However I can NOT say the same for their maintenance crew . From the beginning I've just always had issues with them being semi rude and pretty uneducated. West falls does a great job of keeping their parking lot plowed in the winter so that is another nice thing. Also with two little ones it's awesome have two Park options less than a minute walk away. Parking is tight you get one spot and then there is visitor parking upfront which is pretty far from our front door. With our parents being older when they come to drop off the kids they'd like to be able to parking in front of the building for the 5 minute while unloading the kids and all their stuff instead of dragging them through the snow just to be dropped off but the neighbors decide to put nasty notes on their windshield when they park next to us even momentarily. So we're not a fan of the neighbors directly around us. We don't feel unsafe or in a bad area just don't get along with our particular neighbors. Over all I love the space and layout of my home. The main office manager, the outdoor space, and the rental assistance this place provides but I am not fond of the few issues in the townhome or the maintenance crew. There is bad and good to this place you just have to decide if it's the place for you. read more