This is a small practice with 2 vets there. They are both relly friendly people. I go there every…read moretime my dog is ill. They dont give you things you dont need to bump up your bill. I took my dog there recently and she had an accident on the floor because she was so nervous but the receptionist just came out with a mop and bucket and told me not to worry it always happens. I was mortified but she was great.

Wow, what a wonderful practice with very friendly staff. My beautiful 5 year old became very unwell…read more, very sudden, Phoned the practice and they gave him an immediate appointment, Unfortunatley they discovered he had been poisened. The vet treated him wonderfully and tried her very best to save him. They treated him with love and respect and he looked so peaceful when i went to collect him to lay him to rest. they were so compasionate to my grief. Would recommend this practice to anyone whom truely love their pets and want them to have the best of care.

This is a great vet who offer a great service. The prices are reasonable. The staff are helpful and…read morefriendly.

Have used this practice for years for my two rescued shih tzus, one of whom had to have a quite…read moreserious operation a few years ago. The whole practice couldn't have been kinder to both my little dog and me. I trust them 100% and won't take them anywhere else. Reception staff are very helpful and friendly. A credit to the veterinary profession

As an owner of a gorgeous golden retriever, Molly, I've used this veterinary practice on a number…read moreof occasions since she was a puppy. It's only been opened a couple of years, but it was recommended to me after a friend had been using another branch in their practice. It's located on a steep hill, with roadside parking outside, and a disabled access if needed. I've only been to visit for routine vaccinations, but the vets and reception staff that I have had dealings with have been exceptionally friendly and helpful. I would have no hesitation recommending these vets to any pet owners.

I use this vets and have always found them to be very helpful and professional. The receptionists…read moreare friendly and know how to cope with crying and distressed pet owners and rampaging pets! The premises are always exeptionally clean and the vets are lovely. A recommended surgery.

Fantastic local vets. I have had nothing but high quality care for my cats here. The vets are…read morefriendly, professional and caring and I would recommend them to anyone.

Warm, friendly and helpful - the staff at Cranbrook really show that they are dedicated and…read morecompassionate people. We usually see Chris the vet who is an amazing man. My animals adore him and I do believe he adores them too. We previously saw Chris at his surgery at Polsloe but we have now been going out to Cranbrook because of the large car park which is much more convienient. Chris use to be a zoo vet. (there are pictures on the wall of him treating leopards etc so I have complete faith in him treating my moggy! Although she can be just as lethal sometimes I assure you) Just like most people who are dedicated to their pets I can sometimes appear a little too crazy about them, but its lovely to go into a practice where they make just as much fuss over my animals as I do. When my cat was in to stay the nurses even picked up on her idiosyncrasies, which made me think she must have got a lot of care and attention for them to know her so well.

over 4 weeks ago I sadly lost my dog. 2 weeks after I call to see where he is as was expecting him…read moreback by then, their response "we'll chase with the crematorium and wait to hear from us when he's back" a week later nothing so I call again to be given the same response. This time I asked for a call back immediately after giving me an indication when I can expect him. 10 mins later I get a call from a different receptionist saying they've 'just' received a call from the crematorium chasing a further £10 for the engraving we asked for and then they could chase it?? I was unaware of this £10 as paid everything Cranbrook vets asked for. I am more than happy to pay but why could she still not give me any indication of when to expect him. She then said she was hoping it would be the following Mondaythey would receive him but just wait for a call. we are now 4 weeks and still waiting so I phone the crematorium direct who say they were only called last Thursday (over 3 weeks after he passed) to collect him. Total lies from the receptionist each time I've called as they clearly had him still at the vets. it's so upsetting I am having to chase this and they obviously don't care how painful this process is as they were never actually chasing anything? Poor poor service and still waiting for my pup to come home- I do not recommend

Croesco Veterinary Hospital is an exceptionally busy veterinary practice that inhabits a large…read morebuilding on Witchurch Road in Heath. They are essentially the only veterinary hospital in Cardiff, offering comprehensive health care to domestic animals. The Hospital is equipped to the highest standards and has its own x-ray development and laboratory facilities which means that diagnoses can be made rapidly, minimizing the distress to the animals being treated, and can obviously save lives where conditions could prove fatal if not treated immediately. Thy also have on-call residential nurses to look after animals that require overnight convalescence after operations have been performed, or who need to be monitored for other reasons. They have a few off-road parking spaces out at the front, but there's also a large car park at the rear. All pet owners should know about this hospital. It is definitely the place to take badly injured pets after road accidents, and other potentially fatal traumas. They also own the Penarth Pet Health Centre in Penarth.

What might one want of a veterinarian? That he takes care of your animal? That he's professional,…read moreaccessible and responsive to your personal needs? That he engages with you, his client? That he provides value for money? Were I to score Martin Francis on this basis, even a bit harshly, it would go tick tick tick cross. He's always been spot on with diagnosis and treatment, even sending me home without charge when in a panic I'd dragged our wee terror there with a limp caused by him crashing through a fence, but as it turned out with an immediate visual inspection he'd only got a dead leg so CALM DOWN. He likes the fact that our dog is all bluff and bravado befitting a Jack Russell cross but in fact he's delicate like a little flower - aw poor puppy dog - 'cos he's got allergies and sneezes a lot and over grooms - it's not his fault, he's unhappy because he's uncomfortable so we give him hugs. Ahem. You might guess he humours our misguided anthropomorphic projections whilst remaining pragmatic and reasonably (and proportionately) didactic. However, there's something galling about forking over £50 for a check up for him to simply write a prescription for more steroids (another £6) which all takes a matter of 120 seconds and costs him no more than a green-lipped mussell flavoured doggy treat (most dogs won't touch 'em, so I'm told) and a bit of cleaning up (puppy loses lots of fur due to his malfunctioning endocrine system as a result of steroid use to combat allergies to grass, pollen, dust and dust mites and dust mite feces and his own hair and dirt and floor polish and carpets and biscuit mites - it's endless). Hence cross at the end of my scoring analogy. Bored? Sorry, I'll put this thing to bed. OK, services great, vet great, parking difficult sometimes but no problem, cost extortionate! But then, maybe we've the only 'roid guzzling allergen magnet in Cardiff and it's our own fault for not taking the shitzu when we had the chance. Cruel fate or not, Martin Francis is still a top quality vet.

When I left home, my pets all stayed with my mum. It's their home and they're happy there so I…read morewould never dream of uprooting them and bringing them to Cardiff. Still, I miss them all like crazy and none of the places I've lived in here allow pets so there's this huge animal-shaped hole in my life. Pets at Home provides some relief from this. Firstly, and most obviously, I get to go and enjoy the cute animals they have there. My favourites are the guinea pigs and the Roborovski hamsters, and I can quite easily spend a good hour in there debating whether my landlord would notice if I bought one. I am eternally disappointed that there are no mice here, but any cute animals will amuse me well enough. Secondly, since I miss my cats and dog so much, and feel pretty bad for abandoning them, I regularly pop in to buy them treats and toys to take home with me. The range of beds is particularly good, which is handy when you have a dog as destructive as mine. This branch also has a Companion Care Vetinary Centre (02920 232 957).

I'm a sucker for pet shops, and I particularly love this chain of pet supermarkets. Although you…read morecan often pick up bits and bobs at little independent pet shops, when you need several things it's often easier to head straight to Pets at Home. My only complaint is that this branch (perhaps it's the same at all Pets at Home branches?) don't sell the dog food I buy (Harrington's), so I still have to pick that up elsewhere. For pick 'n' mix dog treats, squeaky toys, and accessories such as shampoo, bowls, leads and collars, however, Pets at Home has far more choice than most smaller pet shops. The staff all seem real animal-lovers, and if you take your dog in with you they often ask if they can give it a treat or two. Just be prepared for your dog to get into a right frenzy over all the food smells luring them from aisle to aisle - oh, and watch them if you go near the rabbit and guinea pig enclosures!