They sell you this great place, but when you get there it is a different story. The staff doesn't care. I once watched a woman call for help for 45 minutes and the nurses aid told her to wait. In that time I heard her yell "I'm in pain", "what is the matter with you people", "nobody cares".
Often I sat with my dad and only saw a nurses aid occasionally and even then they blew off the patient. One day I walked into the dinner room to tell the staff we were leaving and all the residents were sitting eating and there with not one staff member around. What would happen if they choked?
The administration has no idea how useless their staff is.
Please never send your love one there
I wish I could give a negative number read more