Very large indoor shopping mall located in Southampton, West Quay has a variety of department and…read morespecialty stores in a very modern setting. We got to experience it during the Christmas holidays, which was nice for sight seeing. It opens at 9 am on weekdays, and the outside doors opened to the public about 5 minutes before. Many of the stores open soon after. The 3rd story consists of a variety of restaurants, all of which were closed that early in the day. Instead, quite a few coffee shops were open, including a lot of Costa's. The center of the mall consists of elevators and a set of escalators. Even at 9, there were quite a few people working and browsing.

We didn't do too much shopping, but we did check out a few stores. We also went to Marks & Spencer…read morefor some food. West Quay is big, with over 80 stores and over 50 cafes, bars, and restaurants. There's even a movie theater and bowling alley. Best of all, it was conveniently located next to our hotel.

West Quay is an indoor shopping mall. My husband and I shopped here one time…read more The mall contained several dozen stores and a few dozen restaurants. Some brands were local, and others were non-local. I am from the U.S., and some stores and restaurants here are also in the U.S. Therefore, I felt most interested in the non-US brands such as Marks & Spencer. This mall is also supposed to have ice skating, bowling, and movies, although I did not participate in those activities.

I have very fond memories of this mall because when I used to work on ships, this was where I would…read morecome to hang out when docked in Southampton. There was reasonably priced food, wifi, and I could get a little shopping in. This was 15 years ago. Glad to see 15 years later, this mall is still kicking, and they have really built up this area a lot more. They still have a nice mix of stores, although some of their kiosks are gone, like their Whittard's kiosk. The food court wasn't bad, although I did notice a couple places were empty. There is still wifi, although that's less of an issue now. And they still have the M&S, thankfully. If you're going on a cruise, and have some time to kill, I think this mall is a great stop, especially considering there are other things in the area too if you get bored with the mall. There is another mall in the area, but that one is a little more empty, whereas West Quay still seems to have a crowd.

Costco has almost everything your could ever want and stuff you didn't know you needed! If there is…read morea Costco close, there is a good chance my family will visit it. This Costco is quite nice. The food court has good food at decent prices, and there is good selection throughout the store. Five stars because as an American, the chocolate and tea aisles are amazing! The US needs real Cadbury's.

The Marlands is an indoor shopping center that contains about several dozen retail stores and…read moreseveral restaurants. My husband and I shopped here one time. Most businesses here seemed to be local rather than multinational. I am from the U.S., and I recognized only a couple of business names such as Starbucks and Supercuts. Overall, I thought that the stores seemed to be on the less-expensive side. This shopping center was NOT upscale. An elevator was out of service for repairs. Some seating was available for my husband and me to sit down and rest.

Marks and Spencer is a British retail chain, and this particular store is in the Southampton West…read moreQuay shopping center. My visit here might have been my first-ever inside a Marks and Spencer store. I looked mostly at the women's clothing, and I felt pretty impressed by its selection, quality, and prices. I found some sweaters that I liked and were affordable. Other departments within this store sold men's and children's clothing, cosmetics, home goods, and groceries.

I'm a fan. And this café in Southampton really disappointed me. They've junked the proper…read moregrind/expresso making machines in place of snazzy push - button contraptions that do not give the taste of an equivalent cup of coffee made under real pressure. Shameful. How on Earth could M&S senior management allow this short term foolishness, likely just to save a few quid. We noted they were selling fish & chips with peas and a lemon wedge at £9. We decided to try but it soon became clear that was our mistake. They weren't that tasty. The food seemed air fryer cooked, dry, near tasteless and not a good eat really, so real fish & chip shops have no fear of this competition. This is food passable for old folks homes. We didn't have to wait long for the food but here again the server had no tartare sauce to offer (apparently a supply issue) but it was readily available in store just a mere few feet away. £18 for rubbish food. The tomato ketchup, vinegar pouches and salt were seemingly rationed. I asked for some more and some more was handed over, piecemeal. I gave up. Is it a lack of training? Who knows. Then I tried to open the sauce pouches and ended up asking a staff bloke to do it. He struggled but succeeded. I am really annoyed as this is not acceptable.

Visiting from USA, upscale department store, way better than Macy back home, not too high end…read moreluxury. Customer service was really nice, Elemis skin care section was nice, cosmetic had nice choice and SP was very helpful. First-floor had a mini market, which was good for us for short stay for picking up few things to bring it to the hotel. Top floor has a cafe, good for breakfast and luchbut not dinner, only cafe. Over all our favorite store.

I am trying to get in touch with Southampton store to order curtain samples from Voyage Maison…read moreImpossible to telephone and central keyboard cannot order the samples. I was told I have to go into the store USELESS! Can somebody please email me Mrs Pat Hanks

A popular (and largest) drugstore chain in the United Kingdom (tracing its history all the way back…read moreto 1849), Boots is wholly owned by Walgreens Boots Alliance (2014). This location of Boots was located close to the West Quay shopping center. It was a good place to pick up some toiletries (in our case, Nivea skin cleanser that my wife told me was a reasonable price), and would have been a good place to pick up any over the counter medication if we needed it. It was one of the few places open early on a weekday (8 am) and was our first stop to do some window shopping, getting a feel for how much common items cost now in the UK. There was a small food section, stocked with bottled drinks and premade sandwiches and wraps as well. It was a self checkout and we had no issues using our US bank issued card.

This is a very large boots store, which also has a late night pharmacy at the back of the store…read more The odd thing about this store is that it doesn't really appear to selll much more than the main Boots shop located at Above Bar in the centre of Southampton. The aisles have been made so wide that the large space hasn't really been used so it's a normal Boots spread out a bit. It does mean that it never seems busy and you're not constantly dodging people but if you go here expecting to find a much larger range, you'll probably be disappointed. The shop itself is bright and clean, as you would expect for a Boots, and the staff are happy to point you in the right direction if you can't find what you're looking for (which happens all too often because the signs above the aisles only give a vague idea of what might be there).

You walk into a Disney store and expect to walk into a mini Disneyland with all the characters and…read morememorbilia on display. The southampton Disney store just feels aged, tired, and dated. Don't know whether its the brand itself or just our store, but it feels like a cheap outlet store or a jumble sale shop. I like the Disney products when I find them, I have a large Nemo here, its well made and authentic to the film and so are many of the other products! Shame the shop is a let down!

I LOVE this shop. one of my absolute favourites, this shop has something for everyone, their sales…read moreare brilliant! pick stuff up so cheap. i love all the cuddly toys! all the cute little mugs! the little tinkerbell outfits!! aww its just all so cute, when i walk in there i go from being a 19 year old mother to a 5 year old little girl again!!!