Amazing customer experience! When I decided to buy my first car, I contacted Domenic, manager of WTALS, and I was thrilled by his attitude, extremely helpful, and knowledgeable. He found a great suggestion and an affordable financing plan! I had finally to cancel my purchase for personal reasons and even then, He helps me during this process and in my newer decision, with zero fees. I am thankful for Domenic's help and recommend this address if you are looking to talk to an Automobile Professional! Matthieu. read more

do not buy a vehicle from this dealership they are scammers and liars they will steal your money from you and lie about the condition of the car the vehicle did not have safety when i paid for it and it was all rust under the car and the spring of the car was broken without notifying me and that is a safety hazard so do not make the same mistake as me and buy from this dealership go to reputable dealership that wont steal your money. read more

West Toronto Auto Leasing & Sales - I purchased this vehicle a GMC van they lied about the car being safety also the brakes are no good many problems after purchasing. - Used Car Dealers Near Me - Toronto, Ontario

Sick and tired of Domenic's games - I purchased a 2016 Kia Rio from him in March 2025. There were a few small details which he assured me would be handled as follows: - Sunroof button was broken, making sunroof inoperable - Driver's heated seat button not functioning - Rear hatchback latch button missing cover - Car was reporting bad exhaust readings He assured me he'd take care of these things and they were "minor, quick fixes". It's now 3.5 months later and it's been nothing but lies. I provided him the exact manufacturer part numbers, even with eBay listings in email twice. He assured me he'd ordered the parts. When I call 1.5 months later, he says they got them, but then lost the parts and asks me to send him the info again, which I did. Another 1.5 months later and he says he asked "his guy" to do it, but obviously he hasn't gotten around to it yet. Just another excuse after excuse. Begins to say anything to get me off the phone. In regards to the Check Engine light - it was an exhaust problem, which was identified within 2 weeks of getting the car. Domenic claimed this was "no problem" and cleared the error. It's since come back consistently, and ultimately culminated in the car completely failing after 3 months. Domenic claims there's nothing he can do, and I should have purchased a warranty, despite this being reported to him within his 21 day "warranty" period. He simply delayed the problem as if I hadn't told him what was wrong before my "warranty" expired with him. After multiple calls and being pushed away, I'm left with a vehicle that was promised to be repaired, yet not a single action was taken. Total Repairs : - Exhaust issue : ~$650 for new spark plugs & coils - Sunroof issue : ~$150 for the part, installed myself - Rear Latch/Heated Seats : Unresolved. I'm left with no other option than to bring this matter to legal council, and write this unfortunate review in hopes that others reconsider purchasing their vehicle through Domenic. If you read other reviews, there seems to be a similar pattern of a bait-and-switch style tactic. When things work out with him, they work - but when they don't, he just delays, hides, and uses excuses. Buying through Domenic is really just a roll of the dice. Do you want to chance it? I'm regretting my choice and I would encourage others to think twice. Domenic, you have had multiple opportunities to fix this, yet systematically delayed until you claimed there was nothing you could do. This is not the actions of a reputable business. read more

Domenic has a reputation among other user car salesman...as a dishonest man. He assured me I would get my $500 deposit back if my mechanic told me to not buy the car. After the inspection Domenic refused to return my $500, and is threatening to sue me for other 'damages'. Don't give him a deposit; other dealers let you drive it a short distance to your mechanic for a pre sale inspection without any deposit, and if they want a deposit it's $150. I had offered him a $150 deposit and he Insisted on $500. That's how he makes his money. My biggest mistake of the year. He talks sweet at first, but he's a dishonest, unjust asshole. He took $500 from me and I got nothing from him. He's the definition of a 'used car salesman'. Beware. I'm taking him to small claims court to teach him a lesson. read more

I will start this review by saying that pre-sales communication and pricing are good. Those were the two things that attracted me to this dealership. However, it's downhill from there. I purchased a 2012 Audi Q7 from Domenic. During the test drive, both myself and my father brought to Domenic's attention that the "tailgate open" light was on, on the dash. We were both told on multiple occasions that it would be taken care of prior to pickup. Fast forward a week and the vehicle is ready for pickup. I have the bank draft, my trade-in vehicle is ready to go, insurance is switched over etc...I'm not in a position to refuse pickup. I open the car and turn it on and the warning is STILL there on the dash. I again bring it to Domenic's attention and am basically told that his "guy" checked the hatch and it works fine. I mention that that is not the point and move on. My hope was that it was just a sensor that would be inexpensive to replace. The drive home on the 401 was scary. The wheels were out of balance and the car was shaking a lot. So at this point, the hatch was NOT repaired, the wheels were NOT balanced as they should be for a safety check AND...the rear cargo privacy cargo was not in the car. I bring the cargo cover to Domenic's attention and I then have to drive 40 minutes each way to meet him in Milton one night to pick it up. Fine...whatever. I mention the wheel balance issue and that I had to pay ~$100 to have them balanced and he says "I never drove it on the highway so I didn't know". No offer of compensation. Now to the expensive part. I take the car to an Audi dealership for a recall (work that SHOULD have been done by Domenic) and they diagnose the rear hatch issue. $360 to diagnose the issue $550 for the part $180 to replace the part. I bring this cost to Domenic's attention via email and have NOT received a reply. At this point, a 1 star review is my only recourse, and I hope that future buyers read this and are cautioned. You have had multiple chances to make this right Domenic and you haven't. read more

Its was a pleasure working with Maria and Domenic they were really helpful and made my first purchase on a car a memorable one.... Would definitely recommend them. read more

I purchased my first vechicle at West Toronto Auto and I couldn't be happier! Dominic, Maria and Jessica were all so pleasant and accommodating and were great at making the process very easy for me so I didn't have to stress! They helped me find the a car with low kms and in my price range. I am extremely happy with my buy and would and will recommend this dealership to everyone that I know!! -BreH read more

Had a great experience buying my first car, she took care of everything I needed from plates to winter tires to car insurance. I'm very happy with my car and the low prices. Thank you for answering all my question!!! read more

Terrible experience. Bought a $7,500 used truck from Domenic @ West Toronto Auto and have had nothing but problems. 2 days after buying, truck breaks down at gas station, call Domenic and he tells me it is "bad gas", and he cannot cover repairs. Was not bad gas. Was/is bad engine. I've spent about $1,300 in repairs now. Domenic was good to deal with until the papers were signed then he was impossible to get a hold of. If your looking for a questionable or unreliable vehicle, THIS IS YOUR GUY! read more

Got a great deal on the car i bought thanks to Domenic, definitely the best dealership I've bought from.