Today I visited El Paso City Hall Human Resources offices. I'm mildly disappointed because I…read moreentered with the intent to apply for a position with the city fire department. I'm an old fashion type of guy I value human interaction and face to face communication. That being said HR department personnel would not accept a paper resume nor a list of my certification over the counter. How impersonal is that? 90% of job applicants are hired based upon relationships that they already have with persons already employed with the agency applied to. If you're like me in a town where you know no one its extremely difficult.