I was recently looking to rent a home on the Taft area, I called West Valley and set up an appointment to meet with Nick Cushman to look at a few homes. I arrived a bit wary to the office and he sent me to the first home and met me a few minutes later, he had another employee with him who did not even introduce herself but unlocked the door and invited me into the property while Nick completed a call in his car. He later joined us and showed me the garage and washer and dryer hook ups outside, we made our way back to the house and I started to ask the usual questions when one is looking for a home to rent, is water included in the rental price, is there a gardening service, trash service, etc. When we were leaving I let him know I liked the property and was taking a last look around when I noticed some shrubbery over grown onto the roof, I asked about this since gardening was not included. Nick then told me " your picky", it was extremely unprofessional and rude. At the last property we visited that reeked of urine and had bleach stains on the carpet he asked if I was interested and I let him know I was not and he was interested why, I told him the property was a little beat up,to which he responded "It is a rental what do you expect?". The following day he called to ask a few questions about my application and I let him know I was no longer interested in renting from them what so ever, due to the lack of basic respect and professionalism. Nick then tried to argue with me that he didn't recall saying any of that. Absolutely Nasty place with a nasty staff and I would not recommend renting from them at all. read more