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    Westarea Elementary School

    3.0 (1 review)
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    1 year ago

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    First Impressions Academy - First Impressions Academy

    First Impressions Academy

    4.1(15 reviews)
    7.2 mi

    Incredible program. Works hard to ensure a first class education for the students. I have seen this…read moreschool since the beginning. They were outstanding on day one and they get better and better every year. Thank you for all that you do for our community!

    I am going to do my best to keep this review as short as possible. My husband and I looked into…read morethis school for our 4year old daughter (at the time we toured she was 3). After touring the school we were extremely impressed with the class size, the curriculum and the structure we saw. We visited in March or April of 2015. Because we were impressed we immediately wanted to get her enrolled for the upcoming school year which began in September. At the time of our tour their 4yrold class was full and we would have to be placed on wait list. We were told our daughter was next on the list. There was a parent who was having a difficult time she had two kids enrolled but struggling to find work and didn't know if she would be able to afford the tuition for the up upcoming year. Basically the picture painted was that our daughter had an extremely good chance to make the full time list. We paid the registration fee and gave them a check to hold for first months tuition as there was an opening for part time Tues/Thurs. We then placed our daughter in daycare. Our intent was to pull her from daycare once the school year started. Remember all of this was in March/April. My husband and I called several times over the course of the summer to check the status of the wait list. The first time I called I was told that our daughter went from being next on the list to now having 2 people ahead of her. I was immediately taken aback and upset. Because this was a verbal conversation it was my word against theirs. I should have used my better judgment at that point and just asked for a refund of tuition. But I was told to just hang tight. Something could still open up. Part of their "policy" is in order to receive a refund of tuition you must call and ask that they shred your check by July 15. The school year doesn't begin until the Monday following Labor Day. So as I'm calling BEFORE July 15 they still have me hanging on to hopes that our child will get a spot. My issue is the time frames they place before you...the lack of contact on their part during this "waiting period". Existing parents are to give 2weeks notice regarding their re-enrollment for the school year. See the disparity? At the very least when the July 15 deadline approaches they should contact parents on their waiting list to discuss the status and objectives. The only time they reached out to me is via mail a week before open house which took place on Sept 2 or 3rd. When I got the letter I tried calling the school but no one was available to take my call so I emailed them to let them know my daughter wouldn't be attending the school part time. I wanted to include the email exchange, however Yelp advised me that I could not because is includes personal information. The owner (who this exchange took place with) provides her photo, name and email address all over their website. The email exchange is what prompted me to even write the review. The tone, the dismissiveness, the lack of professionalism, the fact that a spot mysteriously opens up once I complain and ask for a refund is all suspect. I want people to see for themselves the kind of administration that runs this school BEFORE you think of enrolling your child. Here's the thing no matter what I feel or complain about the administration should remain professional. The owner would have you believe this is about my child not getting a spot, but this is about a lack of professionalism. After scrambling and by the grace of God, we were able to pull my daughter from daycare and enroll her full time at another private school. She started late but nonetheless she's in. The owner would also have you think that this review is being posted from a place of maliciousness and truly it's not. It's not even about the refund. I asked for one they declined and that for me could have and would have been the end of it. However when I shared my disappointment with the process and the owner took it upon herself to dangle a spot that magically opened up (AFTER MY COMPLAINT) in front of me and then goes on to insinuate that my child doesn't belong at her school BECAUSE she felt some type of way about my email and complaints...this is why I'm posting this review. It's beyond unprofessional, in fact it's down right insulting. **UPDATE The owner decided to comment on my review, you can see just how "professional" she is. She's calling me a liar, did I once call her names?! No I only stated my opinion regarding her tone and lack of professionalism. She begins calling me a liar about an email. If she had READ my review I said MAIL not email. Not once did I say anything about open house and email, so I'm not lying. Anyone interested in the email exchange that Yelp refused to allow me to post I will be more than happy to forward along. I'm actually happy that she responded you can see for yourself just how less than professional she is. Notice how she comments on reviews. People are entitled to share THEIR experience!! BEWARE*

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    Westarea Elementary School - elementaryschools - Updated June 2026

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