I'll be honest -- I never expected to be writing a *glowing* review of a car dealership. But my experience at Westboro Toyota on Route 9 in Westborough, MA was so genuinely good that I had to share it. It started with a bad situation: my old Camry needed $4,000 in repairs on top of $3,000 I'd already spent on it last year. Then my wife's car developed a power steering fluid leak *and* a fuel leak -- $6,000 in repairs on a car we paid $4,000 for. We needed two cars, fast. We headed to Westboro Toyota and were paired with salesperson **Adel Botros**. From the start, he was patient, transparent, and genuinely tried to understand what we needed. My wife wanted the lowest lease payment possible. I wanted a Corolla to purchase. Her 84-year-old mother (who came along for the ride) needed something easy to get in and out of. My wife test drove a Corolla LE first, but her mom found it too low to the ground -- she struggled to see over the dashboard and had trouble getting in and out of it. Since she relies on my wife to drive her everywhere, she offered to help with the payments if my wife would consider something more comfortable. So we asked Adel if she could also test drive a Corolla Cross SUV -- a significantly bigger jump in price. Many salespeople would have shown their frustration at that kind of mid-process pivot, but Adel didn't flinch. He smiled, grabbed the keys, and made it happen without a hint of hesitation. I tested the Corolla Sport Edition Hybrid, but when my purchase price was out of reach, Adel didn't just shrug -- he quietly worked up an alternative and turned his screen around showing me exactly the monthly number I had asked for, on a gas-only Corolla SE. Same great car, different powertrain -- and honestly, I liked it even better on the test drive. I even emailed him after getting home to ask if I could switch my reserved car's color to silver. He texted me the next morning to say one had arrived *that very day* and I could come sign paperwork that night. That's the kind of follow-through you don't forget. **Finance Manager Matt White** was equally impressive -- clear, friendly, and made what is usually the most painful part of buying a car feel completely painless. If you're car shopping, do yourself a favor: go to Westboro Toyota, ask for **Adel Botros**, and let Matt handle your financing. We were a picky, ever-changing group of customers and they treated us like we were their most important clients the entire time. Absolutely earned a 5-star experience. *** read more

Very disappointing experience with Westborough Toyota's service department. It took 3 weeks and 3 visits just to identify the source of the oil leak. They also charged the warranty company more than originally quoted for the engine timing cover reseal. After the repair, I found a scratch on the car that appeared to be covered with a touch-up pen, but they did not admit responsibility. About 100 miles later, the engine died. After the engine replacement work, the car was returned dirty outside and inside, with dirty fingerprints left in the interior. The manager never offered a real apology or took accountability. I lost confidence in this service department and will take my business elsewhere. read more

Westboro Toyota - Car Dealers Near Me - Westborough, Massachusetts

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I bought a new 2024 4runner. imperial Toyota did not want to cover a warranty issue with the trim. It wasn't questioned at Westboro. Westborough Toyota, often referred to as Westboro Toyota in some sources, is a well-established dealership that has been in operation since 1972. It serves customers across New England, including Massachusetts, Rhode Island, Connecticut, Vermont, New Hampshire, and Maine, with a focus on providing new and used Toyota vehicles, financing options, and auto repair services. read more

I went in for an appointment and was called a stupid b*tch by another customer because I let them know I was ahead of him in line. When I told him to mind his business he said shut up b*tch again, I went to try and get help, he kept harassing me so when he then called me white trash that's when I had enough and then i told him his mother should have swallowed. Even though an employee heard him say it to me before I ever said anything to him, because the manager thought what I said was so vile that it was ok for me to be verbally assaulted by another customer. My husband called them and the manager was like well your wife said vile things and the guy lied saying he didn't call me a b*tch till I told him his mother should have swallowed. Even with the employee Kajol Maharaj telling the manager Alfredo Lopes that he verbally assaulted me I was in the wrong because a woman don't know her place and said something vile. I am so happy that I have not spent a dime here. Everything that was done was my care package that I didn't pay for. Car was a gift. So if you want to support a business that in my opinion allows men to verbally assault women because they don't know their place and say vile things after being treated with vile by a man that needed to feel big. A veteran was acting this way, so sad. The customer that verbally assaulted me was a veteran, I know vets that would want to have that plate revoked for the way he treats people and women in general. read more

Westboro Toyota - Business cards of employees that allow customers in my opinion to verbally assault other customers. - Car Dealers Near Me - Westborough, Massachusetts

During the installation of some additional options (e.g., door sill protectors), they damaged our brand new Sienna, creating a gouge in the body and paint. They promised to return it to new car shape ("as if it never happened") but botched the job and created clearly visible body paint work with poorly blended boundaries, paint that globbed together, and an area that was much larger than necessary. After repeated attempts to resolve the situation amicably with fair compensation for a new car now that has noticeable body work, which lowers the value of the car materially, the manager (Tony) and the sales team (Leo and Jess) all stopped responding to me or picking up my calls. This has been a totally unacceptable experience. Additionally, I want to call out that they DO NOT allow you bring your own outside financing (e.g., from your own credit union) because they want to keep the kickback/commission from originating a loan from their end. So if you want the best rate, you will not be able to get that here. read more

This is a review of the service department. Only go here if you need a recall done or have some sort of "service benefit" from your vehicle purchase. For all other items - AVOID!!!. This place is a complete ripoff and will charge 200% - 300% more than an honest local shop. Look at all the staff they have...no wonder the prices are astronomical. read more

You know when you show up on a date and they look nothing like their photos? They're 50, 75 pounds heavier... That was my experience after seeing excellent images on Carfax and showing up in person to my horror. Called the dealership and spoke to 'David'. Asked him if there's anything I should know about the car before I drive over an hour there. He said "No, if there was we would've fixed it already!" He then went on to describe the car as a "beautiful and pretty blue". This guy must've gone to school for musical theater or something. He was very flamboyant. That's OK. I don't judge. I show up and all of the car's paint is peeling everywhere; and the back of the car is covered in DUCT TAPE. I hope this is not how they repair all the vehicles. Then the price goes up 2000 dollars in dealership fees. The sales people were very nice, but whoever advertised the car, and took the photos was very deceptive. This experience cost me four hours of my time and gas to travel to the dealership. It's stuff like this why car dealerships get a bad reputation. read more

Westboro Toyota - The entire car was peeling paint. - Car Dealers Near Me - Westborough, Massachusetts

Before purchasing a car through this dealership, make sure you have them check the battery life on the car before they hound you into the sale. We've got a car and a month later, car battery dies where they're not accepting it under their warranty but claiming it "wear and tear" as if we've had the car for years. When it's been sitting in their parking lot for long. NEVER HAD I HAD THIS ISSUE WITH ANY OTHER DEALERSHIP WITHOUT THEM TAKING RESPONISBILITY TO SELLING A CAR THAT WAS GOING TO DIE ON A CLIENT. Corporate will be hearing from us. read more

bought a 2019 trd preowned... didn't even put 100 miles on it before having issues that should of been addressed prior to sale... brought it back to dealership on 2 occasions for clunking and popping noise... 1st visit, service tech could not find anything wrong with car... 2nd visit, same result... had to personally point out the cv axle is the cause for the tech to be able to replicate the popping noise... who the mechanic here?... still didnt fix the clunking... brought it to my indy shop and they found right away bad bushings for both lower bushings and subframe (see video)... How it pass inspection is beyond me (inspection provided by dealership)... only had the truck less than 2 months and a couple of hundred miles since... SERVICE DEPT IS INCOMPETENT... MANAGEMENT IS A JOKE... they will not cover the repair... argue with me stating vehicle pass inspection so it's not their issue even though i had issues right off the lot... STAY AWAY FROM THIS STEALERSHIP... ended up having indy shop just do the repair... lesson learned... read more

Westboro Toyota - Car Dealers Near Me - Westborough, Massachusetts

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bought a 2019 trd pro certified preowned... didn't even put 100 miles on it before having issues that should of been addressed prior to sale... so much for certified preowned... brought it back to dealership on 2 occasions for clunking and popping noise... 1st visit, service tech could not find anything wrong with car... 2nd visit, same result... had to personally point out the cv axle is the cause for the tech to be able to replicate the popping noise... who the mechanic here?... still didnt fix the clunking... brought it to my indy shop and they right away bad bushings for both lower bushings and subframe... only had the truck less than 2 months and a couple of hundred miles since... their service dept is a joke... read more

I purchased a used vehicle from the dealership in March with under 100,000 miles. When I test drove it multiple times it sounded and ran perfectly. They promised me it would be ready by Thursday if I put the full deposit that day. So I did. Turns out they "messed up the paperwork" even though this dealership so to speak does this stuff all the time and they would "personally deliver it to me" the next day. Sounds great right? Except now when it was dropped off it has this loud clinking noise from the back. I called and called and was ignored and then FINALLY I had enough and drove an hour back to the dealership with my problem. They say ok well finally take a look. They take my car, and tell me that the back passenger strut is fully cracked, but it's still working so they won't fix it. Then charged me $250 just to tell me what was wrong with it. RIDICULOUS. I've now had nothing but problems with this car and have spent OVER HALF OFF THE PRICE I BOUGHT IT FOR ON REPAIRS in less than 10,000 miles. I don't know about new cars but I highly discourage you from their used vehicles. I know you should expect problems with used vehicles but not $6500 dollars worth of problems in less than realistically 6 months of driving it. read more

Made an appointment to see a vehicle, drove over an hour and I was on time. Waited nearly 40 minutes to see it, only to be told after the fact that I'd have to come back another time since the vehicle was in service. A little communication prior to my appointment would have been nice! read more

Hybrid battery issues They are recharging out Hybric system on the car because the car would not start. My car never been moved from where my towning truck was drop-off, they only use battery charger on my car. We paid $202 ($185 quote + tax etc). The diagnosis result is the same as 19 months ago, the HV battery holds no charge. We showed him the result from last diagnosis abd car only been used for 45 miles since then but they just needed us to pay $202 for just recharging the car over the parking lot. Second is, since the HV battery is dead but the 12V battery is still under 2-year warranty, but they insist charging $49.99 plus tax to install because it's their rules not allowing customer installed battery. BUT BUT why they sell 12V battery to public at Parts Department. I have been their customer since 2012 for my 3 Toyotas maintenaces but the new management didn't treat me honestly. back and forward on phone calls, we all waste a lot of time and energies. read more

I ordered a new Corolla Hybrid because there was nothing available in the area. No problem. The car arrived at the dealership over the weekend of April 13-14. I went in on Monday April 15th to see the car, apply for financing, etc. Dealership is registering the car. Took forever to get all the paperwork done, but it usually does at most dealerships. I was told that I would have the car mid week...by Friday "worse case". It is now April 25th! I should have had my car no later than April 19th! I still don't have it!! Great at making a deal horrible at the follow through. read more

Recently started getting soliciting phone calls from Westboro Toyota telling me it's time to "Bring my car in for service". I told the nice lady on the phone that I've never brought my car in for service there, only one oil change and that I wouldn't be coming back. She asked why and I told her the SM John was very rude to me and the oil change was lacking. Things not done and John seemed very bothered I questioned it. I told her to remove all my info from their computer systems. We'll see.. read more

My RAV4 had a vibration problem on the highway at speeds of 45 mph and above. I took the car in to Westborough Toyota service department to diagnose the problem. Prior to visiting the dealership, I had purchased new tires and had them balanced and rebalanced, but the vibration problem persisted. I agreed to pay $140 for Westborough Toyota to diagnose the problem. They identified the problem as a worn-out wheel bearing. I purchased and installed a new wheel bearing, but the vibration problem remained. I then returned to the dealership and asked them to try again to identify the problem. They told me it would cost me another $140. I argued that since they misdiagnosed the problem and it cost me time and money, they should not charge me the second time. Unfortunately, they would not budge on another $140 price for a rediagnosis. Since I had no confidence that any second diagnosis (or third, etc) would be any better than the first one, I cut my losses and went to a more qualified mechanic in Framingham who was able to correctly diagnose the problem. read more

Picture is of the wheels that passed inspection on a used car they sold me. Found the bald spots 1000 miles later and was offered two new tires after insisting and arguing with personnel they wrongly passed the car and it was unsafe. Did not give a like for like replacement . They do not do any mechanical inspection , cars are not certified as the sign at the dealer advertises . Personally the whole interaction rubbed me the wrong way and it'll be canceling the 3700$ service contract and not returning. read more

Westboro Toyota - Bald tires on newly-registered used car they sold me. This is representative of the quality you get at Westborough. - Car Dealers Near Me - Westborough, Massachusetts

So my wife and I went back to Westboro Toyota being the loyal customers that we are also knowing we will always get the best deal for our money.... as we walked in to our 10AM appointment with Bryan Carney we were swept off our feet by the level of professionalism given by him! We walked out of there with the 4runer that we wanted with the best rate and price. Thank you Bryan Carney along with Ricardo pereira-Santos and last but not least the best finance person I've ever met Alex Sanchez. We are beyond grateful for your service. Thank you Mr John Dowden for choosing the right & perfect team for this location. read more

Stay away. These people are outright fraudsters. Finance manager actually forged my signatures on purchase doc,s. read more

Amazing experience here buying my new car! Leo and Dean were professional and fun to work with! They listened to all my needs and found a variety of options for me! The process was stress free and I love my new car! In addition, the entire staff was kind and welcoming! read more

Service was phenomenal - everyone was very helpful, cordial - great experience. My service guy was Juan and he was really exceptional -

Westboro Toyota is 100% lacking integrity. We were lied to by salesman Ricky saying the car we were interested in was not in an accident, and that all new (er) cars come with an undercoating. The Carfax proved the no accident claim was false as it showed 2 previous accidents. The dealership we ended up at proved the statement about undercoating new (er) cars was also false. This guy literally lied to our faces not once but twice! Its now been 12 days, daily calls (and email) to 4 different people and the $2000 deposit put on our credit card still has not been credited. Our salesman told us 12 days ago it would be taken care of! If you value moral integrity and trustworthiness stay away from this place! No car is worth this betrayal! read more

I just leased my second Rave 4 in 12 months. I bought one last fall. Westboro Toyota. Trust me this dealership really cares about customer service. My extreme knowledgeable sales person Alex Moucharrafieh (just ask for Alex) is fantastic. I actually waited a month while he was on vacation this summer till he returned to lease my Rav 4 He set me up with JD in finance. When JD saw I was a veteran on my license he found many discounts. Great guy. Today when I picked it up Alex followed me to my New Rav 4 and set everything up for me. At 70 years old I would not have even bothered. Then he noticed the gas was not on full. We jumped in and he filled my tank. Can not wait to read the review you will leave if you follow my advice N Benedetto Marlboro ,Ma read more

My son purchased a 2020 Camry from Westboro Toyota and his lease is up in June. I sent my son to the dealership to find out options on purchasing the vechile. They tried to put my son into a Toyota Highlander. All we want to do was get the the purchase options because we can purchase the car for $15k. I called to speak with Ricardo-Pereira Santos to find out about the purchase option and get a copy the lease contact. Ricardo was could have cared less he was unprofessional and said that the lease contract is in the attic and with all due respect your son should have it. I was blown away and asked for him to email the lease. He basically blew me off and sent me finances options. I do not even know what the interest rate was for the quote below. My credit is over 800 and to think that this was even close to what we wanted is ridiculous. Our current payment is only $320 Retail payment options Cash down $1500 0 $3000 60 months $391 $425 $357 66 months $366 $398 $334 72months $345 $375 $315 Purchase option $15,713 IBO $1,000 Trade allowance $0 Doc Fee $595.00 Taxes $1,081.76 Non Tax fee $175.00 Total amount $18,564.65 I asked him what the IBO was for $1000 and he said it was for a rental that I would be out of a car for a week. He never asked me about my credit score. I tried attaching the text messages that Ricardo sent me and how unprofessional he is and show everyone how the way they treat customers but it would not let me. I never received another phone call back just a text saying to come into the dealership on Monday. I ended up going to Herb Chambers in Auburn on Sunday 3/26 and spoke sales rep Kennedy Lidonde and he was very helpful in guiding me on how I can get my own financing. Kennedy was great, respectful and told me what options that I had. He recommended that I should purchase my vehicle because it had equity in it. Only if Westboro Toyota would treat customers with respect like Herb Chambers of Auburn. Westboro Toyota just want to put my son into a bad deal and take the car back because the new that it had equity and they could resell the car for $25-$28k. Do not go to this dealer because they are not honest people and they try to take advantage of customers. Go to Herb Chambers instead. read more

Visit July 29th -2023 - Saturday - Appt 9:45am - Sabrina LeBlanc/Interior Stone I went in for tire rotation service and also to renew the sticker on the car. After almost 2 hours waiting I got my car. (2) of the caps on both of my tires on the passenger seat side (front and back tire) were missing BEFORE MY ARRIVAL (that was me) when I got my car they were still on the same exact location. With that being said they didn't do any tire rotation!!! I asked the guy did you rotate the tires because I was missing two of the caps and they are still on the same exact spot! Guy said "oh they rotated the tires back to back" if you work with cars you know that's not how you rotate your tires! AND even if they ROTATED which they certainly didn't the caps were still missing and they didn't even put new caps!! UNTIL I ASKED the guy if he could give me two caps. You go to the dealer because you want to have the best service I now think that EVERY TIME I went to this dealer they never did any type of tire rotation!!!! What a shame!!! read more

Purchased a 2021 Prius prime on July 29. Paid $795 for dealer prep fee. Did nothing. Cabin air filter not changed. Stand by for more disappointments read more

I do not understand the negative reviews. I have been to many dealers and I find Westboro Toyota, my favorite. I have now bought 2 cars here and have never had a bad experience. I love the people there, I love the diversity there, I love the professionalism there, I love the prices there, I love the low-key sales approach they use there, as opposed to high-pressure sales in most other places, and I love the cars they have there. And when you are in the showroom, the atmosphere there is so good. I can just feel it, everyone just seems to be in such a good mood, even the customers. I dealt with Louie and Rob in sales, who were great, and then others in other departments, including Tony and Leo, and it was a pleasure to meet them all. Everybody has a different experience, but my experiences with them were all top-notch and in my mind anyway, I put them head and shoulders above all other dealers I have dealt with. And no I am not a bot. read more

If I could could give this dealership a negative five I would they were horrible. We went looking for a highlander I had one picked out that I like . They did not budge on the price not even a dollar. The sales person was not the problem it was the sales manager. I do not need to be sweet talked as a women saying I don't need my husband to make a choice. Well in our house we are a partnership. And when he called to get my payoff for my car for trade In he called the women on the phone a bitch in front of me. THAT WAS SO UNPROFESSIONAL. I didn't care what he offered me. I was out . Not to mention I had my young daughter and they dragged this out for 3 hours!!!! read more

Tried to purchase our son's first vehicle today and was all set to purchase the vehicle. The sales person Bryan asked us how we were going to pay, we said by check. He went to discuss the transaction with his Manager and came back several minutes later. We were told that we could not pay by check and had to finance the vehicle. I have never been forced to finance in my life! This dealer is a crook and should be shut down for deceptive practice. We immediately told the sales person that we would not be financing and would take our business elsewhere. I still can't believe a stealership turned down a sale and tried to force us to finance. I will spend the rest of my life telling everyone how deceptive and criminal this place is. Don't go here!!' read more

I have done business with them for 4 years now. I'm on my second camry.Service is open 7 days a week. They give you a 3 years free service on oil changes, tire rotations, ect. Great people. read more

We saw a used Tacoma on the website a few weeks ago and made an appointment to go look at it. We were greeted on arrival by Anthony Thompson. He was the best part of the whole transaction (and the only reason they deserve any stars). An hour later we had agreed to buy the truck, but we wanted to pay cash and they steered us to finance it, supposedly to save us money because their policy is to raise the pricre by $1,000 when customers pay cash. We figured that with a credit score of over 800 we would get a decent rate. Wrong!! They kept us waiting for 3 hours to see the finance guy and when we finally learned the rate it is way higher than it should be given the current rate situation. By then we were so tired that we didn't argue, but we will be paying it off after we make one payment. Then a few days later we drove out again (40 minutes from our home) to pick up the registration and get an inspection sticker. After being told it would be an hour and a half wait, we left and made an appointment online to get it inspected on the 7th (and final) day after the purchase. When we arrived for our 8:45 appointment, they had no record of the it and kept us waiting over 2 hours. We have bought a lot of vehicles over the years and this was the worst experience ever. After this horrible experience, buying a car from an online car buying site is looking pretty attractive. read more

Worst car buying experience ever!! My GF and I just bought a brand new 4RUNNER. The next day I was driving g it and heard a weird driveline noise between 35-50 that sounds like a bad bearing. After several snow storm we were finally able to bring it in with about 400 miles on it. I had to drop it off as they would not give me a loaner even though we just bought the car and it is already broken. Then they tell us parts will be 5 days so we have to pick it up and drive it until parts come in. After 7 days we tried to email the GM and service manager or really anyone at the dealer. We sent several emails and called several times. It's been almost three weeks and not one return phone call. NOT ONE EMAIL OR ANY SORT OF FOLLOW UP. We have been driving around in a brand new broken car that is just getting worse and worse daily. This service is terrible. I personally am a 17year master technician at another brand and I am appalled at this service. As soon as we bought the car and there was a problem two days later they just cut ties with us. We now have to look into it being RETURNED UNDER THE LEMON LAW. SO SOOOO DISAPOINTED read more

I recently worked with Westboro Toyota on a used car. I met with a team of professionals who were knowledgeable, respectful and offered fair pricing! My experience was extremely favorable and I suggest checking them out if you are in the market for a new or used car! Karen N-G read more

Buyer beware. Once you sign on the dotted line and they take the down payment, their word goes right out the window. Purchased a vehicle, had to chase them to pick it up, picked it up 3 days after I was suppose too after excuse, excuse, excuse and the vehicle was not ready. You pay for prep (the car had 4 low tires), dirty, wasn't inspected and didn't have the tags I paid extra for. They make you finance or charge $2,000 extra. They told me to make at least 4 payments so the title would clear, Massachusetts is a paperless system, that was a down right lie confirmed from the credit union they had me finance with & RMV! I didn't make one payment, paid it all off without penalty, and got the title. Do NOT be suckered! I got all the correspondence saved (emails, voicemails & texts) to back up my claims. As you can see, I don't write reviews, but this place deserves every bit of this one and hope I can save someone the frustration. Buy anywhere, but here. Embarrassment to Toyota. read more

I went into the dealership we agreed to buy a new Toyota for a price with the options I wanted. We waited a month and then I got an email saying our car is in but guess what the prices increased $1,000+. The dealership is saying MSRP went up, added a bunch of add-ons that I didn't agree to, and I can take it or leave it. They are good in that they don't charge over MSRP but I was furious that they wouldn't honor what we agreed to. I signed a motor vehicle purchase contract agreement along with the spec sheet. I would be okay maybe with doing half half eating it up but I'm just considering visiting another dealership at this point. I would not recommend Toyota Westborough. read more

I bought new Toyota Corolla Feb. 2020 wanted to pay cash. I was told if i financed thru Toyota Credit i would get extra Toyota care time above the 2 years so i did .i called as my 2 years was up. I was told it was not true you need everything in writing. NOT HAPPY read more

Horrible experience at Westboro Toyota. I went in to fill out a credit application to complete the purchase and was told it would take a 1/2 hour. There was one other customer in the dealership. There were four people sitting behind the counter doing nothing. Well, after sitting there for 30 minutes we asked how much longer and they said a little longer we are working on it. We waited as long as we could. I have never felt as mistreated as a customer in any car dealership ever; no updates on how long, no offer of "would you like some coffee or water". I went up to the counter only to find my application was not being worked on. So I asked them to email the finance terms. This is the point all four of them give you the stupid look and ask why you don't want to wait. They never emailed the terms as agreed. We had to call and complain before they gave us an answer. When someone did contact us they had changed the agreed upon terms of financing in their favor: "of course". In summary, due to their piss poor customer service I am taking my business elsewhere. I should note I was planning on purchasing the vehicle that day. Now I have to start the shopping all over. Thank you Westboro Toyota for the crappy service and wasting my time. read more

Went here as first time buyers today and got the chance to work with Rob. He is kind, responsive, and efficient. We had gone to Balise Toyota and had a terrible experience and this was like night and day. The manager worked with us on cost and tires and we came up with a fair deal TOGETHER. From first walking in to signing papers with the finance department, we had an awesome experience and could not be happier to support them with our business, they truly earned it. Shout-out to rob again - go here to buy your car! read more

"....we're getting ready to take the sensor out to replace it and someone been in there and they broke the bolts on the sensor and RTV they're all in place so I need to clean all the RTV out chip away at it and then once I get the RTV out-of-the-way can see if the bolt is able to be extracted or we have to drill and tap a new hole....." above is the voice message left from my current mechanics, they discovered some interesting technique that done by Westboro Toyota. read more

Sold me a car with a slow leak in the tire, fuel light went on as soon as I drove it out of the lot, wouldn't let me finance with my own bank, and was overpriced for what year it was. Sales personal not knowledgeable. I still like the car but shady business. read more