The contractors arrived from Western Kitchens in a clapped out van with an advertisement for loft and building extensions on the side of there van.I was expecting a fully qualified fitted kitchen fitter not a general builder who Western Kitchens had sent to fit my kitchen, it soon became obvious that the contractors work was not up the standard as i had hoped. Our kitchen was mismeasured by the Western Kitchen rep, this caused gaps from the cupboards to the walls, as well as gaps at the top of the plinths which you could clearly see from a standing position, Western Kitchens response was to put a 2" batoning all the way round the top of the plinths, this made the kitchen cheap looking, as the batoning was a completely different colour from the units. The extractor blew up the first time i tried it, the contractor had only just left our house, i contacted Western Kitchens about the extractor blowing up as it had only been fitted 10 minutes earlier that day, Western Kitchens told me to contact the manufacturers for a replacement, when i got a replacement it stayed in the box for weeks as Western Kitchens did not want to know, it was not till i threatened Western Kitchens with court action i got the extractor fitted. Leave Western Kitchens well alone, as as they insist you pay all of the purchase money to them upfront, once they have your money they will not want to know you (the customer) or any problems regarding your kitchen. read more

If you want stress and sleepless nights then use Western Kitchens. If you want an appliance to blow up like my extractor did the first time i tried it ( the contractor had just gone from my house) then use Western Kitchens, if you want to be told to contact the manufacturers to see about a replacement extractor which had only been fitted for 10 minutes before it blew up, and when a replacement was delivered the extractor stayed in the box on the kitchen floor, not opened for weeks until finally after a threat of court action the extractor was connected. Western Kitchens insist that you pay up front, which we did £4.500, we were promised a kitchen that you can walk into and start cookin, what we got 2 days later was the contractor saying Western Kitchens will not pay him for the work for which he had done, and that he nearly did not come back, to get the contractor to carry on with the work, i paid nearly £300 extra. Western Kitchens are now ignoring my phone calls and txt as i still have problems regards the kitchen not being finished. I now have had numerous phone calls from someone by the name of Malik telling me to change my review and say my kitchen is looking lovely, i dont know how Malik can say my kitchen is looking lovely as he has never been to my house. Leave Western Kitchens well alone as i dont want anyone to have the stress and upset which i and my wife have suffered the past 3 months. Hope this review will make you think twice about using Western Kitchens, as once they have your money they are not interested if you have any problems whatsoever. I have ask Malik for £360 which is money i have spent extra. I will do an update review shortly, as my kitchen is still not finished, this after over 3 months from when the Western Kitchens contractor first set foot in my house. Philip Payne Nottm. read more