Went to create an account today as I recently moved to the area. First of all, their online banking…read moreprocess is ridiculous. Apparently you have to "register" for online banking (as if there are people who exist in 2021 who don't use online banking), and call to get an access code, which you then need to use to create a login ID/password. I've never had to do any of that (especially call to get a code that should've either not existed or should've been given to me with the rest of my account info) and I've banked with several banks. Their process is needlessly complicated and as a millennial I am shocked that older people have even figured it out. What happened to just using your account number and/or registered phone number/email to create a login? You know, like normal people? They also charge either ~$4 or $7 a month. I've never had to do that either. And along with that, if you use a non First Bank ATM you are charged $1.50 in addition to the regular ATM fee. In what world? Will definitely be closing the account tomorrow and going elsewhere. Completely insensible.

We did not do any banking at this bank during our trip trough Antlers, however the building was so…read morefascinating that we had to take a picture and post on YELP. This is a small town of about 2500 people and it looks as though the economic conditions have hit it hard, however this bank building stands out in the downtown business district. The building is unique and the grounds around the building were absolutely beautiful.

The nicest people you'll ever meet. Everyone is willing to help out and they go above and beyond…read moreexpectations every time. I've done business with 10+ banks and none of them come close!