You honestly couldn't script this better. I booked an appointment for a new injury after ten years,…read moreand was told I don't qualify for the "new client" rate because... I've been here before. So they actually charge returning clients extra. That's right -- the more loyal you are, the more they punish you. It's like a reverse loyalty program: "Thanks for trusting us once! That'll be an extra $45." This place used to heal people. Now it just hurts your wallet. Maybe next time I'll pretend to be my evil twin so I can get the "new client" discount.

Clyde Smith is outstanding Sr Physiotherapist ! 50 yrs of…read moreexperience! He's been a Miracle worker for my self and many others ! My Highest recommendation!

This clinic, and specifically Kevin, were recommended to me by a fellow professional musician…read more Previous PTs had misdiagnosed my problem, assigning me painful exercises. Within one session Kevin had me sorted out : ). Despite being a busy clinic, I never feel rushed and every session feels "complete". I have told Kevin he must never retire ; ) Also, I find their rates extremely reasonable.

After seeing another physiotherapist and two hand therapists, one of my customers who is a family…read moredoctor referred me to Kevin at Sunrise Hastings physio for my wrist tendonitis. I was feeling pretty discouraged at this point after being told there wasn't much I could do unless I wanted to get a cortisone steroid shot in my tendon. Since my work prevents me from resting my hands/wrists properly, I knew healing would be a long road. After 5 treatments, I am happy to report that my tendonitis has been resolved! Kevin is a a great physiotherapist, with plenty of empathy for his patients. He used different treatments on my wrist such as shockwave, cold/hot laser, ultrasound, suction cups, electrotherapy, etc. On top of that their rates are very reasonable.

I came to Alaia Physiotherapy while I was on vacation visiting my partner. A friend of ours, a…read morephysician based in Vancouver, recommended Alaia Physiotherapy for a second opinion on an upper extremity problem that's been chronic. I've seen several different clinics at home, and I walked away from Alaia Physiotherapy impressed. First, I loved the fact that I could schedule my appointments online. It was easy to see who was free, their specialties, and their availability. It made it easy to schedule two appointments during the week I was in Vancouver. Secondly, I had hands-on time with the therapist for the entire appointment. The therapist didn't send me to do exercises independently (which is a necessary part of therapy). The therapist stayed with me the whole time - instructing, answering questions, and working on my injuries. I also got to experience a few modalities not common at home, which was a great experience. Lastly, I loved that everyone works with a therapist in a private office, giving you the freedom to talk about health information one-on-one. Alaia Physiotherapy is a class act. So glad I got time to spend with them!

This is hands down the best physiotherapy clinic I have ever been to. I've been seeing Kat…read moreregularly for my neck and back pain for over 2 years and it's really made a difference. I have chronic pain as a result from an accident, and going to Alaia for treatment has been beneficial so that I can perform my day-to-day activities to the best of my ability. The staff are friendly and helpful, and the physiotherapists are extremely understanding and knowledgeable. I always look forward to my appointments not only for pain relief, but also because the physiotherapists truly care about their patients. I highly recommend Alaia Physiotherapy Sports & Wellness--I've since moved out of downtown but I still make the trek downtown because I cannot fathom switching to a different practitioner!

The equipment are filthy, the physios , with the exception of the hand physio, do not give you…read morethe time you pay for. They just give you exercises and never reassess your injury after the initial assessment. The worse was one Physio, Doug, who had me come in twice a week for weeks to do exercises on my own. Never did he re access my exercise nor my injury. I had to go to another clinic to get the help I needed

It goes a little something like this: *Ayla has double…read morejointed kneecaps, isn't that funny? *Ayla decides to do vigorous exercises like swing dance and bootcamp *Ayla's knees do not approve and take great pleasure in popping out and reducing Ayla's activity to being grumpy on the couch for 6 weeks until she has had enough and starts exercising again. While not a smart pattern, this has been happening for a few years now (thanks, Ageing!) So FINALLY I sucked it up and agreed with my bootcamp instructor that yes, I should go see a physio. I'd been resisting because doctors already just tell me to put it up and ice it until I feel better, so what could a physio POSSIBLY know that's different. Fool of a Took! Sean, in his pleasant, kind, and gentle manner, has given me exercises that are already strengthening and helping my weird knees after only one week. He is clear in his demonstrations and explains why each exercise will help, and even better he doesn't tell me to rest! He believes that exercising will only help me (as long as I'm smart about it) and this makes me exceedingly happy! Sean broke down every stereotype I had, and it's been awesome since then! Sure, my knees aren't fixed yet, but they feel way better after only a week!

Worst experience. Right after I broke my ankle, I went here, in person, to schedule physiotherapy…read morethat my doctor advised. The first available appointment was 3 weeks away and I took it even though I felt I should start a bit sooner. I waited the 3 weeks and showed up for my appointment only to be told that they have no record of my appointment. I made the appointment in person. Then I'm told that I can have an appointment next week. Great, even longer wait to start my physiotherapy. I would recommend another physiotherapy center if you want your physio on time and scheduled properly.

Extremely efficient at diagnosis. The treatments are spot on. The exercises helped me recover much…read morequicker than ever imagined. Lam Nguyen was awesome!

I've been going here for a few months now, and I've really seen improvements. I was experiencing…read moreconstant neck and shoulder pain, and since setting a weekly appointment, the pain has subsided significantly. I also appreciate the friendly and informative staff. I would definitely recommend this place.

I see Dr. A for my weekly adjustment. Keeps my week moving smoothly. Great service, great staff!read more

The 2.5 reviews this business has makes no sense. If you look at the " not recommended ones there…read moreare dozens of 5 star reviews. So the real rat bf would probably be 4/5 of Those reviews were factored in ( they sound legit to me ) I've been going for treatment for 2 years and I've seen several practitioner. They have all been good to great. I've had acupuncture from several people there and they all knew what they were doing. I'm pretty picky when it's comes to paying for services and I only have one small issues with this place. Someone mentioned the cleanliness , I've had pillows with hairs on then so maybe they arnt washing the pillow cases as they should but if I'd see that I just ask for a new one.

Very nice kind personnel,a pleasure to be a patient there(almost).Highly recommend it based on my…read moreexperience! Janos Arato Vancouver

I had a sudden injury from a long hike and Justin was able to see me with minimal waiting. I was in…read moregreat pain and he was so helpful explaining and addressing the pain. I'd recommend him highly. However, he is located so far from my home I switched therapist who is not as good.

I couldn't be more pleased with the treatments I've received from Ana Zelembaba. She is an…read moreexceptional physiotherapist who tailors effective exercises specifically for my tennis elbow injury. Not only is she incredibly friendly and caring, but her expertise shines through in every session. Thanks to her, I'm making great progress in my recovery. Thank you, Ana!