Aaron was really great to work with. He took the time with my Mom, Esther, answering all her…read morequestions/concerns. He allowed us to "test" out another set of aids from a different company while testing his pair, as well. We were very satisfied with the care and service. And, my Mom is hearing much better. Annette was also very good with scheduling appts and texting reminder of appts. We appreciated that, as well. Thank you very much!

I wish 0 stars was possible! Worst customer service I have…read moreever received...anywhere! About 5 yrs ago, I went there to replace an older pair of hearing aids. I was not impressed with the service. My questions were not answered. I was not asked what I wanted, I was told. I bought a pair and came back a week later for the fitting. When I tried them on the screeching feedback was horrible. They made some adjustments, but the screeching was still excessive. The tech person (doctor?) was aggravated & said "screeching is normal... You may just have to get used to it." I had another pair for 8 years which only occasionally screeched if I laid my head on a pillow. At that point, I knew she was incompetent. I should have walked out. I paid for them with a charge card and as I was leaving the hearing aids screeched painfully loudly. I turned back to the desk saying I didn't want the hearing aids. They made me speak with the doctor who had the nerve to say, "This is a big decision. Perhaps you should discuss it with your wife." WITH MY WIFE?!! She just told me that I was not competent enough to make my own decisions!!! I didnt say I didn't want hearing aids... I said I didn't want the poor service and crappy hearing aids they sold me! I had to yell to get them to refund my money and then they said it could take a week or two before my card was credited. The hearing aids never left their store! Since then (inspite of repeated requests to stop) they send me monthly promotions! They are sales bullies and totally out of touch with their clients!

Incredibly helpful Audiologist! Dr. Wyss is an absolute gem! Spent the past 36 hours with my…read moretinnitus driving me insane. Was able to get a same morning appointment, Ally saw me right away. She diagnosed my ears & gave me my range of options from holistic to technical with respective outcomes. Definitely highly recommend if your ears are bothering you!!!

Plainfield: Paid nearly $6900 for hearing aids. One of the hearing aids stopped working after about…read more2 weeks. Took it to the Miracle Ear office and they said it had ear wax in it. I had followed their recommended procedures to clean the earpiece (wet wipe, small brush) but it apparently wasn't sufficient. I requested a refund, which was provided after a lengthy sales pitch. They kept $300 of the refund. I'll go to Costco, where prices are about 1/3 of what I paid Miracle Ear. Another concern: The Plainfield office is open only on M, W, F.

Amber and her staff do a terrific job. I got my miracle ear hearing aids 3 years ago. My experience…read morehas been excellent. Anytime I have needed any help, they are very prompt and helpful. I had one of my ear pieces come loose and they told me to come right over and got it taken care of that day. A friend of mine who bought from a different brand had the same problem and he had to wait over a week to get his repaired.. Amber and her staff will take very good care of you!!! You will be in good hands.

We've been patients here since 2009. The past 2 years, since they became Whisper Hearing Centers,…read moreservice has been AWFUL! The staff who answer the phone for both the ENTs and audiology are incompetent and rude. The office that serves both sides uses computer phones. My patient with hearing aides cannot understand them at all. They mumble, they echo, they talk on speaker and do not use headphones+microphone. When you tell them, they say there's nothing they can do and move on. I asked them to pass on the feedback and they said it's not their job. I was interrupted and then hung up on twice -- because I described the problem and told them it is unacceptable. My patient, who is an adult child, was hung up on because she could not hear them. THIS IS AN OFFICE THAT WORKS FOR (not with, FOR) PEOPLE WITH HEARING ISSUES, and they hang up on you because you can't hear the system they use, which does not cater to deaf and hard-of-hearing! The one I talked to one of the times said she doesn't even talk to that many hearing impaired people, and that she and other staff can't hear us well either. There seems to be no training for the staff to first of all understand that they serve the patients not the other way around, and that they have to cater to the population with disabilities that this business exists for! The doctor and audiologists are fine if you make it past this joke of a scheduling system.

I accompanied my mom & dad to an appointment for the implantation of a hearing aid. The…read moreaudiologist was fantastic with my parents. Thankfully, she set the expectation that the hearing aid would be uncomfortable for up to 2 weeks. We are well past the 2 week period and my mom's hearing has improved dramatically!! My mom has been fitted with the Lyric hearing device. It is tiny and cannot be seen at all! We have been waiting for an X-small Lyric for several years. It is finally available. This is her third hearing aid. Finally one that really works! Thank you Total Hearing Solutions.

From the initial scheduling phone call, this group of professional women have not disappointed. Dr…read more Rosinko's knowledge, professionalism, follow up and attention to detail has made my first time wearing of a hearing aid a pleasant experience! Just to give you an example of Dr Rosinko's awesomeness, the 1st week into my experience, I needed some tweaking to my device, which she had fully explained could happen. I sent her an email through my devices app explaining my concerns. Within a day she was able to upload new settings to my hearing aid to correct the issue, without even having to step foot in the office. I can't say enough, Dr. Rosinko and the rest of the staff are fantastic!

There is no better - the staff and doctors are specialists in this specialty. Highly recommendread more

This entire office is a class act. From the moment you walk in, you are greeted with courtesy,…read morekindness, and concern--and a beautiful office. I have an autoimmune disorder that causes very dry eyes. I used to be so stressed with eye pain and inflammation. After going to two other so-so opthamologists who just told me to use over the counter drops, I asked my primary care who the best eye guy in town is. He recommended Dr. B, stating "every one of my colleagues seems to think this guy is brilliant, give him a try". He is brilliant, great at punctal plugs if you have dry eyes, very astute, and willing to try multiple approaches until you come to the right solution. Even more, he is so very kind, compassionate, and he really listens. He has one so many "best of awards"--I'm sure if you google him, all that will come up in your search. The only downside I have is that the wait is often quite long (as long as 80 minutes at the end of a busy day) before you finally see the doc, but they will take you back for your exam and intake before then. I feel like for something as precious as my eyes, I will wait for the right doc. Just take a good book!

Posting again because the doctor had my review taken down for a fake reason. If you have dry eye…read moredisease (or anything else), I strongly urge you to NOT waste your time, money, or put your emotional and physical wellbeing at risk by going here. This opthalmologist is the most unprofessional, dishonest, rude and incompetent doctor I have ever seen. He ignored objective test results and diagnoses from 5 previous doctors, made up an unscientific theory that my tears are "too diluted" and that is why my eyes feel dry (not because i have dry eye disease), and told me my supposed low-salt tears are causing RCE and to stop all dry eye drops and treatments, and to only use Muro 128. This is dangerous advice that could actually cause me to get an erosion! My osmolarity tests never showed low salt levels either, they were high, and when I asked about that, he became extremely rude and started gaslighting me. He did not do any testing himself to come up with this theory. I tried his advice for one day and called the next morning because my eyes were still stuck and i knew everything he told me was BS. He got on the phone and immediately cut me off and started talking down to me because I hadnt waited a month. When i had valid questions, he said "it seems like you just don't want to believe anyone." I saw Dr. Lifferth 2 weeks prior. He used a Goldmann tonometer on my already very fragile eye without numbing drops. It hurt and my eyes have been in non-stop pain and irritation since seeing him. The ophthalmologist lied and told me this cant cause damage. I had called them asking if this was really what he used on me (the print-out says so), and I had a lot of other questions too because what they wrote in my medical print-out was filled with inaccuracies, I wasn't given clear instructions about medication dosing (it was way different in the records than what he told me), and other issues. I was told numerous times the office manager would call me to answer my questions. She never did. I asked the opthomologist too, but he wouldnt answer the question. They called me 4 times on Monday morning and left me 3 voicemails while I was working telling me they wanted me to see their ophthalmologist. Super weird behavior. I had second thoughts about going back but I thought at least I can ask for serum tears and I drove over an hour, had to wait 2 hours, and then saw him. This doctor told me I did not have dry eyes nor SPK anymore and he "thinks" he sees evidence of a corneal erosion (how he even confirmed any of this without fluroscein makes little sense). He told me to buy a humidifier despite my house being at 60-70% humidity. I asked if I should keep using vevye since I'd only been on it 5 days. He said I can try 5 more days if I want, but if it hasn't worked by day 10, it wont. That isn't what the clinical trials, medication leaflet or other doctors say. They are required by law to give me copies of my records with all imaging and the check out lady the first time refused when I asked nicely for my meibography images. This time, they refused again to give me complete records, said they sent them to my PCP so they "don't have to" give them to me. That's not what the law says. They also refused to refer me to another provider, the ophthalmologist said "no, I'm not referring you anywhere, don't call here again" and hung up on me. The slit lamp looked dirty and was covered in dust, as was the doctor's keyboard right next to it. It doesnt seem like they are sanitizing things well. They dont do tests advertised on their website like inflammadry, shirmers, or even a full lipiview scan (they omit LLT and incomplete blinks) & make you sign something saying they dont bill that to insurance. They did not even do a TBUT. Lifferth told me my MGD would just go away eventually, which confused me. He told me to switch from Allegra to zyrtec because it is less drying; the opposite is true. I would never go back here if they were the last place on earth.

DR Miller isn't interested in helping, he wanted to make me an experiment! Didn't pay attention…read morewhen I told him treatments he wanted to put me on haven't EVER worked! He just decided that in different combinations they would work! He made my pain so much worse that I had to start using a cane!! He SUCKS AS A PAIN DR!! HOW CAN YOU SAY YOUR A PAIN DR!! I wouldn't recommend him as a vet! My dog doesn't deserve to be treated the way he treated me. He thought he knows MY body better than I do! If you disagree with him he literally stomps out of the room!! YOU'RE A JOKE!!! He ask me what my goals were? Is just like to walk my dog. Congratulations!! Now I can't even walk around my house!!!

The Miller Care group has helped me immensely over the past year with managing my pain control for…read morechronic conditions and surgery.I have fibromyalgia and it wasn't controlled.They found a new medicine that helped me so much.This year I had hip joint replacement.They managed my pain control before and after surgery.Im a retired nurse and I trust them completely with my care.I don't have to call and fight the insurance company myself for prior approval,they do it for me.Im thankfull I found them.They are compassionate professionals.